McDonald's

11059 Wards Rd, Rustburg
(434) 821-3227

Recent Reviews

Sox Steward

Ordered 2 double cheese burgers to go, but got plain double hamburger

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: French Fries

kenneth woolfrey jr

Everything tasted good besides I got 2 mcchickens add ketchup and mustard add pickle and tomatoes and they forgot everything I said besides they put one pickle on each

Atmosphere: 2

Food: 2

Service: 2

WEE WEE Logan

They gave me old cold tough chicken nuggets and burger was messing LOOK like they thru everything together and the coke soda tasted like a diet coke because it hasn't been changed

Atmosphere: 1

Food: 1

Service: 1

Mark L. Hodge

In the last 4 visits, we had to repeat our order at least 3 times at menu board and they still got order wrong ?

Food: 1

Service: 1

Recommended dishes: French Fries

Glenn Hall

Very nice and convenient

Atmosphere: 4

Food: 5

Service: 4

Will James

Overpriced sad cold burgers ? ?

Charles Brown

Worked at several McDonald’s. It’s never too busy to where a manager can’t give a SCHEDULED interview. If your workers aren’t good enough to be able to handle themselves and orders for 10 minutes max, you need better workers. It was just very unprofessional because the manager didn’t even come out to talk to me, they sent their cashier to do it && furthermore someone could’ve contacted me before hand asking if it were possible to reschedule instead of throwing out a time for me to come the next day. I showed up early and waited 10 minutes to even be asked what I needed, I was punctual, and I’m very annoyed by it because something like this has never happened before. I must’ve dodged a MAJOR bullet. Do better.

Archie Clark

Timely and quick

Atmosphere: 5

Food: 5

Service: 5

Lisa Falwell (Elle)

Another great online app deal. Spend $2 and get a Big Mac for free. And I have to say it was the best one I've ever had. I asked for extra mayo and I actually got it. Dripping down my face as it should be! Thanks for actually making me a mess! Delicious!

Atmosphere: 5

Food: 5

Service: 5

elizabeth bailey

Love this McDonalds easy to get to from the road,and food is very

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin, Strawberry Sundae, Grand Mcextreme Bacon Burger, Side Salad, Croissant, Mcchicken, Vanilla Cone, Popcorn, Big Mac, Sausage Mcgriddles, Hamburger, Ice Cream Cone, Crispy Chicken Sandwich, Cheeseburger, Sausage Burrito, Happy Meal, Pancake, Chicken Mcnuggets, Mcflurry with Oreo Cookies, World Famous Fries

Tammy Hodges

They were having multiple issues with customers when we arrived. Cashier seemed like he had no clue about the specials being offered by McDonald's. I asked to be refunded for our order and rering up the order correctly. I was told they couldn't do a refund, but she was able to refund me for one sandwich. Other staff could be heard arguing in the kitchen. Very unprofessional.

Atmosphere: 2

Food: 3

Service: 1

GWayne

Good place for kids to

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Ice Cream Cone, Cheeseburger, Happy Meal, World Famous Fries

Joseph Hoffman

As far as mcdonalds go great service, the staff seemed happy to work there, duly noted.

Atmosphere: 3

Food: 4

Service: 4

Sara-Elizabeth Faulkner

Used a code for a discounted meal. When I pulled to the window, they didn't have my order to confirm payment. I found out they cancelled it by accident. So when they fixed it in their system, there was no code and it charged me full price from the app, even though they had originally taken my code at the ordering kiosk. When I pulled to the 2nd window to share my issue, they just listened to me and handed me my food and that was it. I park and went to speak to someone, and then they asked if I used the wrong scanning code just for points. I reiterated that the person who took my order took my 4 digit code for the discount. This is when I found out they accidentally cancelled my order. No one spoke to me face to face to tell me what happened. But then someone reimbursed me the price of a medium fry, less than 4 dollars, which was still less than half of what my order should have costed. No explanation, customer service was extremely poor. I am usually never one to complain, leave reviews, or ask for a refund, but I was so disappointed with what occurred, that I had to leave a review.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: World Famous Fries

Zion Davis

Employees are rude , obedient and didn't put my sauce in the

Atmosphere: 1

Food: 1

Service: 1

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