Coffee Common Grounds

I’ve visited a handful of times. My drink never comes out the same, most of the time the drink (a latte) comes out watery and unmixed. The atmosphere is ok, the music can be too loud and they have an annoying security system that goes off way too often. Definitely wouldn’t recommend it for studying or meeting a friend. I really wouldn’t recommend it at all. The mix house in bowling green is a great alternative.

I also drink my drinks fast, the drink was just bad.

Atmosphere: 2

Food: 2

Service: 2

I paid $5 for a small matcha latte & it's barely even tinted green. Tastes basically like just milk. Kinda crazy

Cute place, especially to come and stay for a bit. Friendly staff. Slow service for a cappuccino. My dad and I ordered baked items (good scones and muffins) as well which was quick. However, the 4 people that ordered after us got their drinks (lattes, breakfast sandwiches and coffees) before us. Waited about 10 minutes for my cappuccino. Not a good look from a customer service standpoint.

Atmosphere: 5

Food: 4

Service: 2

Recommended dishes: Scone

Will the third time be a charm or a confirmation?

I can't answer how the food is because the service is pathetic.

Since they've opened, we've never been served.

The first time was their grand opening. Fine, we had waited 15 minutes, but we figured they were rushed and inexperienced so we'll come back another time.

Few months later, the second time we visited, they acknowledged us, but then went back to some 'team meeting' behind the counter with no further acknowledgement towards us. We waited another 7 minutes and then walked out. Perhaps a "CLOSED" sign would help so people's time is not wasted. We can understand Mom & Pop's have to get everyone on the same page with limited time and resources. Still, they need to acknowledge their customer base in a timely and professional manner.

Third time's a charm? Not even sure how long they've been opened now. First two times left a bad taste, so we can try again. Third time's a charm??? Fingers crossed.

We had no power in the community so we popped over for a coffees and pastries for our organization's "Power's out, we can't do anything else, so let's have an impromptu team meeting."

We walked in. Stood within 5 feet of the cash register waiting for another customer to finish their order. There were only three of us on this side of the counter. The other customer, me, and my colleague who was there to help carry our office order. Both staff were chatting with the other customer (turned out it was about anything but ordering food). The customer acknowledged us. The customer even said, "I should get going. I think they want to order."

From the person working the back of the house, "It'll be fine. Keep going [with her story]."

We didn't know if it was something important so we waited a little longer and had scooted to less than three feet from the register--the other customer moved over to the right a bit and that had allowed access to the register for us to order. But still, we were not acknowledged for our order. The customer looked over her shoulder and said, "I should really get going. They probably want to order." We made eye-contact and politely smiled at each other. I nodded my head in gratitude.

We did. We did want to order. We wanted to order coffee and breakfast treats for our office meeting. Our time is finite. We had to get back to the office. Our time was ticking down. I took a small step towards the register to have the cashier look back over her shoulder towards the person in the back of the house as if looking for permission.

The back of the house person have her a look and went back to talking with the other customer. The cashier looked back at us as if she were trapped. We walked out.

We ended up going elsewhere. Probably saved a bunch of our petty cash too--Common Grounds is a little pricey, but we like to support small local businesses. I digress.

So ya. Third strike no different than the last two. You know what they say about insanity...Going back to Common Grounds is insane if we expect a different outcome.

Apparently I'm not the only one who feels this way. Neighborhood rumor is they had to cancel their Monday morning reading group maybe due to this attitude towards folks who don't look like them (?) I guess. I mean maybe they're from the sundown town that's right near this location.

Regardless. Third time was not a charm. It was a confirmation.

When they go low...

Vegetarian options: Don't know. They never serve us.

Dietary restrictions: Don't know. They won't serve us.

Parking: We don't know how anything is because they won

Atmosphere: 1

Food: 1

Service: 1

The atmosphere and location is great. The food and coffee is good. The women that are closer to middle age customer service is better and warmer than the younger women. I took a friend to Common Grounds and she was so put off by the young staff customer service. I noticed it too. I told her the middle age women's customer service was great and hopefully we get the middle aged ladies next time. She agreed she would try again.
FYI, a faux fireplace against the brick wall in the corner would be stunning!

Atmosphere: 4

Food: 4

Service: 4

Not a place to get cappuccino. They only sell them in 12oz servings.

Atmosphere: 4

Service: 1

i love this place all around,the coffee and bakery treats never disappoint and the staff is always lovely. AFTER HOURS! What an amazing spot to wind down your day. whether you show up by yourself or with others,you'll feel cozy and fit right in. The potatoes are so tasty and the drinks are other wordly! After Hours is an automatic favorite.

Enjoyed visiting for after hours this evening. Had a really yummy chai tea. Inside is spacious with comfortable seating and outside was a nice patio with live music. Plan to return, it was a nice place to hang out.

I came into Common Grounds this evening for the first time to meet up with some friends. We had an awesome time. It’s spacious and the employees were super friendly. Even though we had decided to sit inside, being able to hear the music outside was great. The after hours idea is so great and I feel like it’s something that is definitely needed in our area. I’m excited to come back again, and to bring my kids for the events I was told about.

Very good breakfast sandwiches with the best chocolate milk I’ve ever had

Kid-friendliness: Good family space with board games

Atmosphere: 5

Food: 5

Service: 4

The people here are super friendly and I love that they have Vegan options, not just for drinks but also for baked goods. The other day my hubby and I got an apple oat bar made by the baker Tracy and it was sooo good! We liked it so much we came back looking for more two days later but were sad to see it sold out. I always look forward to seeing what she will come up with next!

Dietary restrictions: Vegan options and often something gluten free as well!

Love this place!

Atmosphere: 5

Food: 5

Service: 5

A pleasant stop right off the freeway. We were greeted by a very friendly and welcoming barista. My matcha latte was just right and I loved the coffee cake, too. My husband said his coffee was excellent. Would love to stop in again on our next road trip this way.

Nice person at the front, cool place. Worst coffee and breakfast I’ve ever had. Also took a while.

Atmosphere: 5

Food: 1

Service: 5

Coffee Common Grounds was such a an unexpected pleasure. It's truly a hidden gem in Ladysmith. They have a great selection of food and beverages, whether you're grabbing breakfast to go, a quick snack, or enjoying a lunch or dinner in, they've got something for everyone. The coffee is great and the teas are excellent, as are all the baked goods. There is quite a bit of seating, both indoors in a quaint, comfy dining room as well as outside on a beautiful brick patio with a good variety of chairs, shade, and sun. The folks here are also great, both those behind the counter and the fellow customers. We will absolutely be coming back again and enjoying what they have to offer in this market where a sit-down and to-go cafe is desperately needed.

Atmosphere: 5

Food: 5

Service: 5