Dunkin'
23807 Rogers Clark Blvd, Ruther Glen
(804) 448-8000
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Ordered hot coffee, was barely warm. Replacement, barely warm. Drive thru took forever. No social niceties or apologies. Worst Dunkin’ ever.
Realized later we’d been here before - when it took 30mins for an order. Still the worst.
Atmosphere: 1
Food: 1
Service: 1
waited for 15 minutes and nobody came to help me, just the usual “ we will be with you in a minute”… 4 people waiting on orders, nobody in the drive through… unacceptable
Atmosphere: 1
Food: 1
Service: 1
I see why their rating is their rating. This location closes at 7 PM… I arrived at 1830 and place a mobile order… Only to get to the drive-through and hear that they’re closed so, upon going in I asked, how do I cancel my mobile order as you guys are closed, which is annoying because this is now 30 minutes prior to closing… A young female informed me that I have to call customer service… Which is very annoying because, why the hell are y’all closing down 30 minutes early?? Like I get starting to close down, but you guys are completely closed down, and the only thing you have left is donuts…
Then she goes on to say that she’s not sure how the mobile order even went through, because mobile ordering is supposed to stop at 1730!! Are you freaking kidding me? Why does your mobile ordering stop at 1730… (5:30)PM??! Completely ridiculous and not to mention that a medium iced caramel coffee cost four dollars at this shanty ass location! Despicable.
Atmosphere: 1
Food: 1
Service: 1
Charged my daughter $1 for an extra empty cup. Stay away!!!!
Atmosphere: 1
Food: 1
Service: 1
How can y'all not know how to make an ice coffee? Better question, why do I have to sit 12 minutes in the drive thru for someone not know how to take my order. GET IT TOGETHER WOULD YA.
Atmosphere: 1
Food: 1
Service: 1
Food was fine, but the wait in the drive thru was absolutely ridiculous. 20 minutes in a drive thru that I had no choice but to stay in due to already ordering. Not sure why the hold up, but I’ll def never visit this location again :(
Atmosphere: 3
Food: 5
Service: 1
Dietary restrictions: Oat milk and almond milk available as non dairy options.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Frosted Donuts, Chorizo & Egg Dunkin' Wrap, Bacon & Cheddar Omelet Bites, Croissant
38 min for 4 Bagels and 2 drinks. Then the food was cold when was given. Egg is still from. Absolutely horrible experience. This place should get people who actually want to work, and make food the right way insted of slacking.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Egg and Cheese
The crew was extremely SLOW!!! I sat for 15 minutes for a coffee!
Service: 1
Was told give me a minute. 5 minutes later I order a bagel and they say they aren’t serving food because they are closing soon. They close at 7PM, this was at 5:50PM
Restaurantji Recommends
Waiting in drive through for 25min which was unacceptable. Other customers were very frustrated and when we inquired why so long the staff indicated they had to address 2 other mobile orders.
Atmosphere: 3
Food: 4
Service: 1
Love Dunkin, but service was absolutely terrible. I am short, 5ft3in. Was only person in line, and no one was in drive-through. Waited 10 min. Waved hands, called out, leaned over the counter, etc. 4 other people came in and waited with me. I was still jumping and waving my hands. Finally, one of the taller people spoke up. The workers worked on putting up supplies instead of waiting on customers. Very disappointed in a Dunkin. This was the worst service ever in a Dunkin. Only wanted 6 donuts and coffee.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Frosted Donuts
Excellent!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
Heerlijke donut en vers van smaak.
Atmosphere: 3
Food: 4
Service: 4
The drink I ordered didnt have a lot of flavor for a caramel latte. Also, since when is Dunkin charging 7.20 for ONE DRINK?! The service was also subpar. I stood in line for probably 10 minutes before anyone took my order and Im assuming that's because the cashier was also training the one other person there who was making drinks. The drive thru was closed.
Atmosphere: 1
Food: 3
Service: 3
Loading...