Dunkin'

23807 Rogers Clark Blvd, Ruther Glen
(804) 448-8000

Recent Reviews

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Shaz 1980

Nice staff

Atmosphere: 5

Food: 5

Service: 5

Jordan Kennedy

I got coffee and matcha very fast at 2pm after my long shift. They all were very effective and nice people

Atmosphere: 5

Service: 5

A L

Charisse was very professional and accommodating. The store was clean and inviting

Atmosphere: 5

Food: 5

Service: 5

Anthony C

Ok, they got the coffees right. Order was placed at drive thru, which had a long wait time, over 15 minutes. I ordered 2 hot coffees (one black, one with cream) and 4 hash browns. Once we got to the window, the coffees were correct but we only got one hash brown (and were only charged for one). Explain to the cashier that we had ordered for, but there must’ve been a misunderstanding if they could please get us the other three orders as we were on a long road trip. She did and made the order right, however, her boss who took the incorrect order, scolded her in front of everyone and let her know,”You Can’t do add-on orders at the drive-through when it’s this busy”. I attempted to advocate for her, but the boss lady was very grouchy and ripped into her employee unfairly. Her employee just wanted to make things right, and did, and it literally added about 30 seconds to our visit, and our order was handled quicker than any of the other orders in line. I would like to apply and command the employee for keeping her cool And how well she handled the situation with her boss, and did the right thing by providing excellent customer service. This review only receives three stars because the manager is a complete bully and intimidator, and I hope that the quality employees do not leave due to her negativity. I would like to applaud once again the cashier for making our order right in a timely manner. We paid the second transaction for our other hashbrowns and we’re on our way.without the unprofessional bullying that was heard by all customers, we would gladly have given a 4 star review despite the wait time. If I only interacted with the grumpy bass lady, this would be a zero star, never return situation.

Colin F

Slowest Dunkin I’ve ever experienced. I’ve been in the drive thru 10 minutes and have moved one car. Do not come here if you’re in any sort of hurry. There’s zero sense of urgency. Also their pricing was substantially higher than the dunkin where I live (MD).

Atmosphere: 1

Food: 1

Service: 1

Dcsmith1142 0

Tea is terrible

Atmosphere: 4

Service: 4

Josiah Green

Came in today it was quite busy but they somehow got my drink out easily. The lightskin girl I believe her name was Lauren (the staff said her name which she responded too) was extremely sweet and made it easy to find something to drink when I didn’t know what I wanted.

Atmosphere: 5

Food: 5

Service: 5

Derek

Love the staff I went inside it was a bunch of teens thought stuff was was going to be horrible the teens were such a vibe and helped me out picking stuff out for my kids drink wise the short light skinned girl with the ponytail made my drink really well and it was very yummy most def would come back

Atmosphere: 5

Food: 5

Service: 5

Darleen V

15 min of waiting for a latte.

Atmosphere: 2

Food: 2

Service: 2

Ahmed Hajri

I drive tractor trailer I’ve been in 100 of dunking locations by far this is the worst one they can’t make a frozen coffee or even iced coffe it’s just ridiculous maybe you should put them back in training

Atmosphere: 1

Food: 1

Service: 1

Devon NRG

Dunkin inside of a gas station. Perfect spot to stop on the go!

Atmosphere: 4

Food: 4

Service: 5

Sarai Williams

The service was incredible everyone was so nice and welcoming, especially the young girl with the pixie cute and the young man with glasses, shout out to their manager!!!

Atmosphere: 5

Food: 5

Service: 5

B Lewis

Overpriced filthy store. I’ll starve before returning here.

Arthur Mixon

Staff is friendly

Bogdan Yakymchuk

Customer service is amazing

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