Wendy's
23890 Rogers Clark Blvd, Ruther Glen
(804) 448-2172
Recent Reviews
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Ordered fries with both of my meals and only received the nuggets and burger. The burger was made incorrectly and the nuggets were barely warm. Would not recommend this Wendy’s specifically. We love Wendy’s just not this location.
Checked online menu to figure out what I wanted before arriving. Got there and was told the galic parmesan was discontinued. I have been to multiple restaurants in this area, and all are the same, nobody caring about doing their job correctly. I visited a couple hours after dinner and was served fairly quickly. But I didn't get what I wanted that was on their menu.
I had a disappointing experience with one of your staff members, Alycia (the girl with red braids). I asked her for an update on my order, and she replied that she would get to it. However, she proceeded to handle three more orders before mine while moving at a noticeably slow pace.
When I asked for an update again, she went to the back near the walk-in freezer and began complaining about me. I followed up once more, and she became visibly irritated. I mentioned that she should try to be a bit more courteous.
Customer service requires good communication and professionalism, and unfortunately, that was lacking in this interaction. I hope this can be addressed appropriately
Staff is friendly & courteous. I always tip them. It's one of the best fast food chains in the country & abroad.
Vegetarian options: They have 3 different salads. My wife loves the apple pecan salad without the cheese & adds bacon. You can have it your way.
Atmosphere: 5
Food: 5
Service: 5
Man I love the atmosphere, everyone are very helpful, professional, this place is highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger
Great as usual
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Fries, Taco Salad, Hamburger, Chili, Classic Chocolate Frosty, Wendy’S Baked Potatoes, Dave's Single, Baconator
The actual worst. The slowest service. Food was not cooked. They should be shut down.
Atmosphere: 1
Food: 1
Service: 1
It took 40 minutes to get through 5 cars in drive in windows. Carmel Church is the worst.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Jr Cheeseburger
If you are I a hurry DO NOT cOME HERE!! The manager may want to come in on the weekends. Been in line 20 mins and still have cars I front. Each car is taking 10 mins to get orders.
Still here .. ugh
Service: 1
No line area, people walk into door while waiting your turn, and jump in front of you to order. New people on registers, and manager was no where to be found to fix the jumpers order. Talked myself outta staying.
Service: 1
Restaurantji Recommends
Took 25min to get a drive thru order. Watched frosty machine cleaning while waiting at the window for 25min. Worst location ever. Fire the manager.
Atmosphere: 1
Food: 1
Service: 1
Gave me free nugges for a 15+min wait. Didn't complain or ask for anything.
Atmosphere: 3
Food: 5
Service: 2
It took an hour to get 2 combos. They kept clearing orders that were not complete and had half a dozen customer orders wrong when they were served. My order was missing an entire meal but after waiting an hour for the first part, I abandoned it. An absolute crap show.
Atmosphere: 1
Food: 1
Service: 1
Fresh food and good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Chili, Classic Chocolate Frosty, Wendy’S Baked Potatoes, Cheese Fries
Oh, a good hamburger, now that's a thing of beauty! Back in my day, a burger was a simple treat, just a juicy patty on a soft bun, but even then, that first bite was pure heaven. Now, with all the fancy toppings, it's like a little taste of heaven on a plate. The way the cheese melts over the hot meat, the crunch of the lettuce, a dollop of mayo - it's a symphony of flavors, and I can't resist that perfect combination, even at my age. A burger is a reminder of simpler times, a comfort food that never gets old.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Spicy Chicken Sandwich, Chili
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