McDonald's

4040 Halifax Rd, South Boston
(434) 575-0796

Recent Reviews

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Tonya Penzer

Never go late a night!!

Christian Truther

Terrible very small parking lot... And the frappe machine is down more times than not...

Jayy Bands

FOR SOME REASON I CAME TO THIS MCDONALDS AND THEY MACHINES IS BROKEN THEY NEED TO FIX THAT ASAP bad management

Delta-7

If the gave awards for dry food this place has won 20 years in a row

Krystal Womack Mitchell

A lot of employees at this location are rude. They just look at you and hand you your stuff like you're bothering them. Learn some customer service skills.

Alexis Lester

Well first off I order a Mc chicken and got Mc double in five dollar bag. And she upcharged are drinks to large when we asked for medium she gave us large.

Anna Loveland

Now I work in a restaurant so I have a lot of patience. But I ordered a single happy meal and by the time I got to the window my order was lost. I pulled up to wait, and about 10 cars went through behind me. I was then brought out a single burger without the rest of my happy meal items. The sticker taped to the burger said “extra pickles” and my burger had one single pickle on it. I then waited for the rest of my happy meal, and when I got it, it was missing the apples, so I parked and went into the store. When I got back to my car I realized there wasn’t a single napkin in any of the bags I got. I am just truly baffled how such a simple order was so incorrect. I wont be back at this location. Yikes.

Hailey Marable

it’s been twice at this location we’re i get a frappe & it’s halfway full & the rest is top off with whip cream when you can simply make more product to top it off. It’s just disappointing when you paying 10$ for 2 drinks & come half way full?…if you work in customer/food service make the items you serve the way you would want to receive them.

Service: 1

Calvin Revis

Not really a fan of fast food anymore 🙄

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Double Cheeseburger, Chicken Mcnuggets

Barbara Mills

The food was lukewarm at best. The customer service was mediocre. No real greeting, followed by calling out part of the order and walking away. Did not provide the ranch sauce requested or offer ketchup. It is almost as if they didn't want you dining in anymore. It was very disappointing.

Atmosphere: 2

Food: 2

Service: 1

Ka'Niya Palmer

I ordered from door dash. I always order two sausage, egg and cheese McGriddles and one hash brown. This is the second time my sandwiches has been messed up. They cheese isn’t sliced cheese, and the eggs is boiled and the bun aren’t even for the McGriiddles. If y’all don’t have the certain stuff y’all need to let customers know especially if it’s doordash I’m very disappointed. Hope y’all fix this!

Atmosphere: 5

Food: 1

Service: 4

Bill

Worst McDonald's I've been to. Ordered 2 hamburgers, fries and a coke. Well then they didn't have no coke, they put cheese on my hamburgers, scraped off the cheese and there wasn't nothing else on the sandwich, no ketchup, no mustard, nothing. And the fries tasted like they were cooked in spoiled cooking oil.

Atmosphere: 1

Food: 1

Service: 1

Mark Wooldridge

After ordering a cold coffee drink they got it wrong and told me to pull forward and they would bring the drink out. After a few minutes Lakia Martin comes to the car and said I ask for the drink they made and I said no I ask for the other drink. She told me I did not order that drink I ordered what she made. I told her I can’t believe you came out front to my car to argue over a $3 drink! I told her I want Ed the other drink to go inside and make it, she ask me who I was telling to do something I told her I’m talking to you go make the drink. She turned and went inside and never brought the drink out. My teen was extremely upset and told me to just take him to school he didn’t want me going inside. After dropping him at school I came back to talk to the manager, while waiting at the counter I could hear Lakia talking out loud about me ordering one drink and wanting a different one at the window. I know what I said and repeated it twice at the speaker.
The drink was not the issue for me it was the nerve Lakia had to walk out front and question a customer over a $3 drink to just prove she wasn’t wrong! Which she was most definitely wrong. I had strong words at the counter and ask to speak to the manager, she was non responsive and continues to work and avoided coming out to speak to me. I waited and gave myself time to relax. 15 mins past and she was clearly not coming out so I went t to the counter and before I could say anything she told me “it’s our breakfast rush and she didn’t have time to talk to me that I could come back and speak to the manager”
I politely ask for her name, Lakia’s name and the district managers name”, which she answered and said she didn’t know who the district manager was. After 5 mins she brought me a piece of paper with her first name Lakias first name and the district managers name but no number.
She believes coming out and questioning me is fine, her condescending tone and posture as if I would apologize to her and tell her she was right, I mean what was the purpose other than to prove she was right?
It’s people of Lakia’s caliber that cause poor service and confrontation to customers who on average spend well over $300 a month at their restaurant!
Not again, I will be back. But only if Lakia is no longer employed there. She is a liability to that restaurant and its management team.

Mark

Gerald Stellar

I don't think that I really need to say a lot about it. It's a McDonald's, and pretty much they're all the same.

Atmosphere: 2

Food: 2

Service: 3

Jeanne

Went here, hoping theyd be better than most locations. I was wrong. The drive thru employee was awesome! The food was highly lacking. Wheres the SAUCE? Asked for extra tartar and paid for extra tartar. Didnt get it. The Big Macs tasted weird! Barely any sauce on those either. Wont be back. My dogs loved it all! 🐾

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: Filet-O-Fish, World Famous Fries, Big Mac

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