Cracker Barrel Old Country Store
1400 Country Ln, South Hill
(434) 774-2705
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Waitress had to be asked for silverware, kick to push you out the door, food arrived and started getting cold while we waited for utensils. I wouldn't recommend
Some of my food was scalding hot and other portions were cold. Didn't get offered the biscuits or anything with meal. Ordered a milk it was spoiled.
I ordered chicken tenders with mash potatoes and dumplings. I asked for ranch several times and side of gravy. I poured gravy on potatoes and took a bite. Ice cold gravy. Waitress was not very good she kept forgetting drinks and what we ordered.
Good food and service.
Today (6-2-25) my husband & I went in for an early dinner. We were seated at 4:40p.m., waitress was promptly at our table to take our order. She brought our drinks, took our order, we never saw her again. At 5:16 p.m. we had no food, not even bread, so we left. There was hardly anyone in there maybe 10-12 people not the dinner rush. This is not the first time we've had terrible service at this location, but it's the last. We will not be going back.
My last two visits to this location have not been up to par.
There's always something to catch your eye ,From Earrings to Candy can't go without picking up something.This time was a petite pair of earrings Gold and diamond...Love them
Great for large groups
Atmosphere: 5
Food: 5
Service: 5
Truly bad experience. Went after lunch when it was starting to wind down. The place was pretty enpty by the time we ordered our food. It was an hour from the time our waitress took our order until our food arrived. Burgers were burnt and dry. Had to ask for utensils. No dressing with the salad, then they didn't have anything available for dressings. Finally found something in the back. When asked for ketchup, she brought an almost empty bottle. So we had to flag her down and get more ketchup. I honestly think the waitress forgot to put our order in and then made the kitchen rush it.
Atmosphere: 3
Food: 1
Service: 1
Everything was really good on this visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Fried Steak Corn Mashed Potatoes and Gravy
Restaurantji Recommends
food could have been warmer/hotter, but everything is always good and tasty
Atmosphere: 5
Food: 3
Service: 4
The loaded mashed potatoes were FULL of fat instead of bacon pieces (there was very little lean in the bacon). We sat and waited to be waited on for nearly 30 minutes. Definitely not worth the wait.
Atmosphere: 2
Food: 2
Service: 2
Everything here is great except it seems to take a really long time to get our food no matter what time of the day we come here. Don't stop if you don't have at least an hour.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Momma's Pancake Breakfast
Ordered grilled chicken and got fried chicken
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Silverware
Mikayla M was the worst server that ever waited on me at cracker barrel. My broccoli casserole was cold as ice. I asked for new one or to reheat mine. After waiting 15-20 minutes of waiting. She gave me my ticket and said, “it is going to be a long wait to get your casserole.” She never refilled our drinks and I had to ask the hostess for a box and for silverware.
Atmosphere: 1
Food: 1
Service: 1
Loading...