This was the absolute worse experience I've had with any Sonic. waited over 10 to 15 minutes at stall #4 to have my order taken after I sat in the drive thru for 6 minutes. After waiting in the line and stall #4 I ended up back in the drive thru. There was already two cars in front that were waiting for their order. It took 2 minutes to order my food. Pull forward just for a lady to come the door and serve the vehicle in front of me two drinks. I moved forward behind a lady who I seen wave down 3 employees who ignored her every time they walked to the window. A guy came out and took my money after confirming my order and walked back in. about 5 minutes after that a car pulls up behind me in the line and the same guy who took my order came to hand the car behind me his drink and receipt and walked back in. The lady In front of me still trying to wave down the employees that still ignore her. after about 10 minutes of waving them down a young lady walks to the window and hands over two bags and walks away leaving the lady yet again waving down and yelling Hello. Finally the skinny kid with dreads came to the window and handed her 4 drinks. I see a bag being thrown on the counter before I pulled up. (My bag) I get to the window and the skinny kid with dreads hands over my bag. and I had to speak up and say I'm still waiting on my change and my drink. the kid pops his head back in and I can see and hear everything. he ask if "this is her change" and then proceeds to walk to the window to hand my watered down flat Dr Pepper and the change. I said I need my receipt as well. he steps back in and grabs the receipt to hand it to me.
Atmosphere: 1
Food: 1
Service: 1
Shawn Hill
They took way too long to bring the food. When they did, the order was wrong, and the food was cold.
The fries were missing. When the girl brought them out, it was a couple of extra small fies with tator tots mingled into the bag. Really!!!
I'm beginning to wonder why these people that do stuff like this are allowed to continue working. It's ridiculous and disrespectful to the customer.
I DO NOT RECOMMEND THIS PLACE.
Atmosphere: 1
Food: 1
Service: 1
Millertime KB
Took forever
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Mozzarella Sticks
José Munguia
The guys said “ hold on a second “ 25 minutes waited for no reason, never heard a thing from the guy, this was on Monday Nov. 25th at 6:15 pm. I’m pretty sure my business was not good enough for the restaurant.
Atmosphere: 1
Service: 1
Evan Ross
Coney and garlic bacon burger were both really good. Fries had a nice crunch on the outside while being properly soft on the inside. Could barely understood the server at the drive-in. Card swipe at the drive-in didn't work. 2 of 4 items I ordered were wrong
Atmosphere: 3
Food: 4
Service: 2
Jerry Whitfield
Place is nasty and slow worker just play around no wonder you get get you food in time sonic needs to go out of south hill
Atmosphere: 1
Food: 1
Service: 1
Stephanie Newcomb
Horrible and slow service shouldn't have to wait 30 plus mins to pick up a door dash order that should already be prepared and ready to be picked up
Atmosphere: 1
Service: 1
Cheryl Lindsey
We ordered 2 double cheeseburgers. What we got was horrible! The burgers were so burnt up, dry and not fit to eat. This was on Sunday and they looked like they were cooked the day before and reheated! I don't know how people can live with themselves after doing this to people. Very sad.
ed boyd
ordered there, brought out the wrong food, quickly fixed when we told them. He was very nice. Recommend that you do not use their restrooms... wow
Atmosphere: 2
Food: 2
Service: 4
Anthony Sherrill
They forgot my marinara sauce but the waitress was too cute for me to call her back out to my shitty Ford escape
Food is always good but it seems like they need more employees because they are always so busy.
Atmosphere: 3
Food: 5
Service: 2
Mark Liner
Don't like to complain but..... placed my order and then waited for about 30mins just so I could be told that the manager didn't punch my order in. So yeah, in all I waited for almost 1hr to get the food that was pretty horrible. No discount or extra food, just a "my bad" I figured YouTube or Facebook was more important than their job. Will never return there.
Atmosphere: 2
Food: 2
Service: 1
Rosa Cervantes
The lady didn't listen when you stopped by to ask for the car.
Atmosphere: 5
Food: 5
Service: 3
Qiana Owens
The workers look unkempt. The service is slow.
Destinee Mullen
Horrible experience. Pulled up and 5 staff members were just standing around the parking lot. Took 30 minutes to get the order with missing items.
This was the absolute worse experience I've had with any Sonic. waited over 10 to 15 minutes at stall #4 to have my order taken after I sat in the drive thru for 6 minutes. After waiting in the line and stall #4 I ended up back in the drive thru. There was already two cars in front that were waiting for their order. It took 2 minutes to order my food. Pull forward just for a lady to come the door and serve the vehicle in front of me two drinks. I moved forward behind a lady who I seen wave down 3 employees who ignored her every time they walked to the window. A guy came out and took my money after confirming my order and walked back in. about 5 minutes after that a car pulls up behind me in the line and the same guy who took my order came to hand the car behind me his drink and receipt and walked back in. The lady In front of me still trying to wave down the employees that still ignore her. after about 10 minutes of waving them down a young lady walks to the window and hands over two bags and walks away leaving the lady yet again waving down and yelling Hello. Finally the skinny kid with dreads came to the window and handed her 4 drinks. I see a bag being thrown on the counter before I pulled up. (My bag) I get to the window and the skinny kid with dreads hands over my bag. and I had to speak up and say I'm still waiting on my change and my drink. the kid pops his head back in and I can see and hear everything. he ask if "this is her change" and then proceeds to walk to the window to hand my watered down flat Dr Pepper and the change. I said I need my receipt as well. he steps back in and grabs the receipt to hand it to me.
Atmosphere: 1
Food: 1
Service: 1
They took way too long to bring the food. When they did, the order was wrong, and the food was cold.
The fries were missing. When the girl brought them out, it was a couple of extra small fies with tator tots mingled into the bag. Really!!!
I'm beginning to wonder why these people that do stuff like this are allowed to continue working. It's ridiculous and disrespectful to the customer.
I DO NOT RECOMMEND THIS PLACE.
Atmosphere: 1
Food: 1
Service: 1
Took forever
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Mozzarella Sticks
The guys said “ hold on a second “ 25 minutes waited for no reason, never heard a thing from the guy, this was on Monday Nov. 25th at 6:15 pm. I’m pretty sure my business was not good enough for the restaurant.
Atmosphere: 1
Service: 1
Coney and garlic bacon burger were both really good. Fries had a nice crunch on the outside while being properly soft on the inside.
Could barely understood the server at the drive-in.
Card swipe at the drive-in didn't work.
2 of 4 items I ordered were wrong
Atmosphere: 3
Food: 4
Service: 2
Place is nasty and slow worker just play around no wonder you get get you food in time sonic needs to go out of south hill
Atmosphere: 1
Food: 1
Service: 1
Horrible and slow service shouldn't have to wait 30 plus mins to pick up a door dash order that should already be prepared and ready to be picked up
Atmosphere: 1
Service: 1
We ordered 2 double cheeseburgers. What we got was horrible! The burgers were so burnt up, dry and not fit to eat. This was on Sunday and they looked like they were cooked the day before and reheated! I don't know how people can live with themselves after doing this to people. Very sad.
ordered there, brought out the wrong food, quickly fixed when we told them. He was very nice.
Recommend that you do not use their restrooms... wow
Atmosphere: 2
Food: 2
Service: 4
They forgot my marinara sauce but the waitress was too cute for me to call her back out to my shitty Ford escape
Restaurantji Recommends
Food is always good but it seems like they need more employees because they are always so busy.
Atmosphere: 3
Food: 5
Service: 2
Don't like to complain but..... placed my order and then waited for about 30mins just so I could be told that the manager didn't punch my order in. So yeah, in all I waited for almost 1hr to get the food that was pretty horrible. No discount or extra food, just a "my bad" I figured YouTube or Facebook was more important than their job. Will never return there.
Atmosphere: 2
Food: 2
Service: 1
The lady didn't listen when you stopped by to ask for the car.
Atmosphere: 5
Food: 5
Service: 3
The workers look unkempt. The service is slow.
Horrible experience. Pulled up and 5 staff members were just standing around the parking lot. Took 30 minutes to get the order with missing items.
Atmosphere: 1
Food: 2
Service: 1
Loading...