703 E Atlantic St, South Hill
Super slow service. I watched customers walk out after requesting a refund. Staff resemble keystone cops running around with know direction
Not sure why it?s called fast food. Every time I walk in it takes at least 15 minutes to get my food smh... could?ve had my food faster at Applebee?s!
It took 20 minutes to get a betro thro the drive tho.
The cashier dealing with the customers taking orders and handling the food without washing her hands. THAT'S NASTY AND DISGUSTING!!! After handling money then dealing with the food.
If y'all didnt have the sign saying taco bell Breakfast I would be perfectly fine... But false advertising is a quick way to loose customers!! Please don't get hopes up for nothing.
If there was a zero or below I would give them that. Spent 45 minutes in the drive through and they still screwed up my order not to mention no napkins or anything to eat with.
by far the most disgusting taco Bell I've ever been to in my entire life! From the disgusting bathroom to the food that took 25 minutes to the nastiness that was in the bag when we finally left. Horrible horrible horrible! Never ever go to this restaurant!
This place should be forced to close it's doors, bad food, bad service, and no leadership from the person that calls themselves manager. They don't rate any stars, but I have to give them one to post this review.
Worst taco bell that I have ever stopped at. The food was cool and the chalupa shell was hard. i asked for No tomatoes and lettuce and got it anyway on all tacos. The ingredients were all over the wrappers and my bag was wet. As nasty as my order was ,I can only imagine the inside. Don't have to worry about me returning and I wouldn't recommend this taco bell to anyone!
This is my favorite taco bell by far the staff are really friendly and efficient this review is for you Jason my main man keep doing your thing.
Stood to order for 5 mins before even being spoken to. Took over 20 mins for food. When i went to the front after getting my food to tell them i was missing an idea the cashier went and told the cook I'm not fin going back over there. Almost the whole crew was more worried about talking and goofing off rather than actually doing their jobs.
The food is fine most of the time. But the service is super slow!
They have just redesigned this restaurant and the dinning area is dirty. They often run out of food. Again tonight they were out of chicken. I come back about once a year and each time it is the same staffing and the same mess. I will not go back again.
POOR CUSTOMER SERVICE. Can't express that enough. NO SOAP IN BATHROOMS ENTIRE TIME WE WERE THERE. Even after requesting it. How do the employees wash their hands??!!
Food is good but service is super slow I was in drive thru line for 30 minutes
I don't know how The corporation keeps this business. My son brought a power meal home for me. We live 22+ miles away. I'm posting the picture of what I got. A little chicken, cheese and lettuce and sour cream. No guacamole, no rice and no beans. RIDICULOUS!!!
This is a place you need to stay away from. The service is horrible and I still can't figure out how a chicken place runs out of chicken. Save yourself the headache and ride a little further to Bojangles
The restaurant was dirty, service was slow, the area with sauces was messy and not refilled. Overflowing trash cans in the customer area and behind the counter. Bathrooms were absolutely filthy The owner needs to get their act together and have some pride in the product they are providing and Taco Bell needs to expect better. Surprised this hasn't been shut down for health code violations.
Good customer service. Great food. Affordable.
Food is always great but service is unexceptable. Ordered $40.00 worth of food but probably recieved $30. Restrooms weren't cleaned. Workers...
This place was filthy! I seen 3 people leave after walking in and looking around. The employees were eating food in the back. One of the heavy set female employee was chewing with her mouth open while making a food order! I live in NC where every food establishment has a sanitation score posted on the drive thru windows as well as when you walk in the door. VA you need to follow suit! Never again will I return to this Taco Bell/ KFC.
Burritos were full and great price for the food that was given
VERY GOOD FOOD I LOVE THE TACOS VERY MUCH
forgot half our order. food was overpowering in salt. drinks were watery .servers lacked skills. not good tasted like bat wings donâ??t come here the servers were extremely disrespectful, talking to us with an attitude , do not recommend.
45 min average wait time. Even if you place an online order waaaaay ahead of time, you will be served last
I promise this will be the longest you will ever wait for a taco.
Very poor customer service! Avoid this place if you expect to get your food in a timely manner.
Quite possibly the slowest fast food restaurant Iâ??ve ever been to....ever, my burrito tasted like KFC. Gross.
I will never eat there again! I've never, in all nearly 50 years of eating at the Bell, had such a pitiful meal. My wife and I both received very little portions and lacking many ingredients!! My wife had a veggie power bowl and a side order of black beans. There was hardly anything in it. No rice at all. A few pieces of lettuce a few tomato bits and that's it. When she went back in to ask about, the counter help didn't say a thing and reluctantly took the bowl and put a little bit of rice on it and handed it back with no apology. My veggie power burrito was so small and lacking ingredients that I was shocked. It was smaller than a regular bean burrito, with a small portion of beans, lots of sour cream, a few pieces of lettuce, and maybe a few pieces of cheese. That was it. Unless the crew is so incompetent that they forgot the other 4 ingredient, this was purposefully made this way. The fiesta potatoes didn't cover the little container they are served in and had enough cheese to cover only 3 or 4 potato pieces.
If you enjoy waiting in the drive through for an insane amount of time to order, and then waiting over 10+ minutes for your food....then this is the place for you. If you also enjoy your food being thrown together as if all they did was heat it in the microwave, then this place is for you. Ghetto a$$ employees who have no manners, customer service experience, or just general friendliness. Avoid this place like the plague.
So unprofessional!!!!! The past five times I've been here, the woman at the drive thru ha asked to wait for about five minutes. And then they can't freakin hear me. Absolutely ridiculous and disgusting. Update on 10/26/2018 No welcome or anything at the drive thru. This makes the tenth time we have had to scream HELLO at the speaker box in order to get someone to take our order. Do not go here.
There is mold on the ceiling tiles not a good thing inside a restaurant. Definitely needs to be addressed. Also long lines and unfriendly staff.
They say there's always a reason for everything. Well, there's a reason for the terrible rating for this one, as well. I ordered a 2 piece fill up, too (I hear you Larry Shaffer right below me!), and my chicken was all dried up, stiff, and even smelled a little bit. Anyone could see it was NOT fresh at all. I'm usually quite patient, but the service was so slow. I even thought the car right in front of me was just parked there. Everything that had to be there was there, but hey, that's not all they should think about.
Burritos are great!
The food is as expexted, the 1 star is for the inconsistency of the service, speed (lack there of) and overall hygiene of the restaurant and employees (not washing hands).
Poorly Staffed. Tables filthy. Guy said 20 minute wait in line waiting for his food. We ended up leaving because of that.
New remodel. Nice to have both KFC and TB in one. Decent food prep. VERY slow! Would be 4-star if faster.
Too bad they don't have a 0 to choose for a rating, because this place is a ZERO. Very poor customer service! I sent 2 complaints to corporate and have not had one response.
As I walked up to the counter to order, the person behind the counter just looked at me.....no welcome to Taco Bell, hello, not even can I take your order. So I just stared back at her and asked her if she could speak and she just shook her lead up and down without saying a word. I was so hungry for tacos, I went ahead and ordered. The food was so, so, but the customer service is the worst! Will never go in there again.
Y'all expect far too much from your Taco Bell. This location will satisfy all your pseudo-Mexican fast food needs. Driving up on I-85, we got stuck in terrible traffic. By the time we emerged from the jam an hour later we had our tastebuds set on the nearest T. Bell. When I saw the low Yelp reviews for this location I was marginally concerned but undeterred. Thank the "taco" gods for our resolve. This combined KFC/Bell location is new and clean enough. The food was delivered quickly, was hot, and as ordered. The burritos were generously stuffed; the quesadillas of adequate cheesiness. Sure, the seven-layer had a pool of liquid at its bottom because of improper guacamole/sour cream allocation. And yes, the quesadilla could have had more sauce. But as far as Taco Bells go, we know these complaints could be much much worse. Check your Taco Bell privilege. I've experienced truly terrible Taco Bells before and this just ain't one of 'em. I'd eat there again. 4 stars.
I stopped there tonight and by far it's the worst food that I've ever had. It was just thrown together, very sloppily. The food tasted extremely old. Honestly I almost vomited. Please do not waste time or money there. Gross and poor customer service. Yuck
703 E Atlantic St, South Hill, VA 23970