McDonald's

43250 Defender Dr, South Riding
(703) 327-8449

Recent Reviews

Sort by
Jayden Stapleton

The food is great and the prices are very cheap! But I went through the drive thru and was quite literally yelled at by the person taking my order after I had asked about the happy meal toy. This employee also did not seem to understand anything I was saying, after I ordered something he kept asking for more. I later asked another employee the same question and she was much nicer about it. I would not recommend going to this mcdonald's as some of the staff can be unfriendly and do not understand what you are saying.

Atmosphere: 2

Food: 4

Service: 2

Rafi Tabee

I stopped by this McDonald’s for breakfast after a ride in the area, and I was really impressed with the team’s friendliness, the cleanliness, and the quality of the food. Thank you to everyone here for your hard work and great attitude.

Atmosphere: 5

Food: 5

Service: 5

Mahendhiran Krishnan (Mahe)

Not even deserving of a single star.

I brought my family, including two children, and purchased a Filot-O-fish sandwich. It was poorly cooked and contained only half the amount of cheese. When I approached the store representative to express my concerns, she responded in a very rude manner, not even bothering to listen, and simply stated that I could either eat it or throw it away.

I do not recommend visiting this establishment. It is best to steer clear of it.

Atmosphere: 1

Food: 1

Service: 1

Ethan Brackett

The fries are good and the food here has always been good McDonald's can be hit or miss but this one usually hits

Atmosphere: 4

Food: 5

Service: 5

Lim Haram

No service

Atmosphere: 1

Food: 1

Service: 1

Kiran K B

Drive Thru -

I had an frappe ordered and Ive just asked for a small cup of water at pickup window and he replied back - next time, ask at the 1st window… wow.. he could’ve told me in a better tone, but I didn’t like how he said it…

never had this experience.. so I politely said no thanks and left with my frappe..

Service: 1

K Jones

placed an order an for before they closed, they waited an hour to work on it just so they could have Uber eats cancel the order

Jonathan Metheny

this restaurant doesn't update or check their orders or update Uber eats availability for menu items. I hate the food here. I like the toys. full honesty. so when I order your new limited edition meal for the collectable thing, and only for that collectable thing, I'm gonna be upset when it's not there. this restaurant either doesn't check their orders, or doesn't care to update their menu's when an item is out of stock. yeah this review is because I didn't get my dumb toy. still counts.

Atmosphere: 1

Food: 1

Service: 1

Dessert Lover (bbangjangi)

It says the store is open until 11 p.m., but I came at 9:30 p.m. and the store door was locked. Many guests left.
.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Double Quarter Pounder with Cheese

욘준

Snack wrap is back

Atmosphere: 4

Food: 4

Service: 4

irina Hills

I love the foods and service is not that bad but the atmosphere is really bad sometimes like the cleaning , people in there are really loud

Atmosphere: 2

Food: 4

Service: 3

junior777797

Absolutely unacceptable service from McDonald’s.
I placed an order through the app for my son and I, and as usual, the order was wrong. I called the store to speak with a manager, but the woman who answered barely spoke English—yet understood enough to know what I was saying. Instead of helping, she rudely refused to give her name and hung up on me. I called back multiple times—no one answered. I don’t currently have a vehicle, which is why I used McDelivery, and this is the disrespectful treatment I received? We spend a lot of money at McDonald’s. For a mean-spirited and unprofessional “manager” to treat loyal customers like this is beyond disrespectful. This level of poor service and disregard is shameful. I will be filing a formal complaint with McDonald’s Corporate and expect this issue to be addressed immediately. This kind of behavior should never be tolerated—especially from management. Date 7/13/2025 approx 1800.

Do better.

Atmosphere: 1

Food: 2

Service: 1

Yong Zhang

This morning .
My child wanted to eat a happy meal, so I asked a staff member at the front desk if there was a happy meal. But he was very unhappy and asked me why I asked him, and his tone was not friendly.he scared my child. Can't customers ask staff if they have questions?

Atmosphere: 1

Food: 1

Service: 1

Abdul Wakil Safi

We order mongo and pineapple juice then they said sorry we don’t have these Evan there not refund they forced us to buy other drinks

Atmosphere: 1

Food: 1

Service: 1

Najibul Khondhaker

Worst McDonalds by far. I bought a happy meal. I asked to buy an extra toy. Employee said they don’t sell extra toy. Every other McDonalds I have been to they sell extra toy. When I asked why your McDonalds is different than others. Employee didn’t have any answer. Employee called the shift lead. Shift lead didn’t have any answer as well. When I asked to speak to a manager they said manager not in the store. I asked the name of the manager. They refused to give the manager name. Instead they ask whats my name? The employees are incompetent, don’t know English. Employees don’t know any manner. Employees don’t know anything about customer service. I don’t understand how these kind of employees get hired who can’t even do basic conversation in English. It seems like this McDonalds is a place to get job if you don’t know any English, any manner. Avoid this McDonalds if you can. If you want to be humiliated and get poor service then visit this McDonalds.

Service: 1

Loading...