Every time I order my order is either made wrong or missing items or both!!!! Never again!
Atmosphere: 1
Food: 1
Service: 1
Andy D
Always a good thing
RO
I ordered cream of Chicken & wild rice soup for pick up. Unfortunately, when I got home, I got chicken noddle soup instead. I cannot return or exchange cause I’m already at home. The staff should double check the food according to the printed order receipt before putting them in the paper bag. In addition, the chicken noodle soup is too salty. I end it up throwing it.
Atmosphere: 3
Food: 2
Service: 3
Oz Pathan
I recently visited the Panera Bread location in South Riding, Virginia, where I had the pleasure of meeting Rida, an exceptional employee who provided outstanding customer service with a smile. I would like to take a moment to recommend Rida as the best employee I have encountered at the South Riding, Virginia Panera Bread location. Thank you, Rida. #panerabread
Atmosphere: 5
Food: 5
Service: 5
Sigrid Landayan
Heads up, I was informed that Panera does not place bagels in a box anymore unless it is for catering. I ordered 3 dozen bagels to bring placed in a plastic bag.
ParkBully TV
Ms nicole is a great receptionist she is always in a great mood and always takes care of us she is the best.
Andrew DiSilvestre
A very nice restaurant.
Atmosphere: 5
Food: 5
Service: 5
C E
They do not have a drive thru
Atmosphere: 5
Food: 5
Service: 5
Karen Payne
Was ok but took too long for the food.
Atmosphere: 2
Food: 2
Service: 2
Brie
Whatever time the app tells you add at least 15 mins because they cannot manage online orders
Someone simply needs to manage this staff. Period. Instead there are numerous workers who ignore customers and won’t acknowledge them at all. I watched the little fat Mexican guy who was hiding from his job get in a verbal argument with a delivery driver. He was literally trying to snatch the food out of the drivers hands. It seems apparent that his ego is more important than customer service. Really bad scene this morning that’ll turn me away as a customer for good.
suyeon park
The worst service They changed my order without asking me also changed my order cheaper one I do like Panera but South riding store provides the worst service
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Salads
Wally N
Unfortunately the service in south riding Panera is falling a part. Last week they forgot to add 2 of the sandwiches I ordered. I made a trip to picked up. Then this morning I order 4 bagels and 2 of which was hard and not fresh. Like I am sure there are more unhappy customers. Will no go there again.
Atmosphere: 1
Food: 1
Service: 1
SavvySelections SavvySelections
Panera is one of my favorite restaurants, so having one near my house is great! I’ve been to this place a plenty of times throughout the years and I’ve not ever been dissatisfied. I love their food! Their service is like any other restaurant it’s not amazing but it’s not bad. I love their duet meal along with their baguette. I totally recommend them to anyone around the area.🎀
Atmosphere: 3
Food: 5
Service: 3
Osama Alkholody
One of the worst experiences at a Panera Bread location - South Riding. While the brand and offerings were good, the staff was unprofessional and discriminatory towards some folks. I ordered a meal for my niece through the app. My niece approached the waitress to politely ask her to change her gloves due to her pork allergy. The waitress responded with rudeness and unprofessional behavior. I then calmly approached her and asked her to speak to us nicely, as this would not be the first time we have been treated this way. The waitress was upset and called her manager when I spoke to him about the situation. Unfortunately, he was also unprofessional and lacked communication and customer service skills. He was unable to handle the situation and tried to apologize.
Every time I order my order is either made wrong or missing items or both!!!! Never again!
Atmosphere: 1
Food: 1
Service: 1
Always a good thing
I ordered cream of Chicken & wild rice soup for pick up. Unfortunately, when I got home, I got chicken noddle soup instead. I cannot return or exchange cause I’m already at home. The staff should double check the food according to the printed order receipt before putting them in the paper bag. In addition, the chicken noodle soup is too salty. I end it up throwing it.
Atmosphere: 3
Food: 2
Service: 3
I recently visited the Panera Bread location in South Riding, Virginia, where I had the pleasure of meeting Rida, an exceptional employee who provided outstanding customer service with a smile. I would like to take a moment to recommend Rida as the best employee I have encountered at the South Riding, Virginia Panera Bread location. Thank you, Rida. #panerabread
Atmosphere: 5
Food: 5
Service: 5
Heads up, I was informed that Panera does not place bagels in a box anymore unless it is for catering. I ordered 3 dozen bagels to bring placed in a plastic bag.
Ms nicole is a great receptionist she is always in a great mood and always takes care of us she is the best.
A very nice restaurant.
Atmosphere: 5
Food: 5
Service: 5
They do not have a drive thru
Atmosphere: 5
Food: 5
Service: 5
Was ok but took too long for the food.
Atmosphere: 2
Food: 2
Service: 2
Whatever time the app tells you add at least 15 mins because they cannot manage online orders
Restaurantji Recommends
Someone simply needs to manage this staff. Period. Instead there are numerous workers who ignore customers and won’t acknowledge them at all. I watched the little fat Mexican guy who was hiding from his job get in a verbal argument with a delivery driver. He was literally trying to snatch the food out of the drivers hands. It seems apparent that his ego is more important than customer service. Really bad scene this morning that’ll turn me away as a customer for good.
The worst service
They changed my order without asking me also changed my order cheaper one
I do like Panera but South riding store provides the worst service
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Salads
Unfortunately the service in south riding Panera is falling a part. Last week they forgot to add 2 of the sandwiches I ordered. I made a trip to picked up. Then this morning I order 4 bagels and 2 of which was hard and not fresh. Like I am sure there are more unhappy customers. Will no go there again.
Atmosphere: 1
Food: 1
Service: 1
Panera is one of my favorite restaurants, so having one near my house is great! I’ve been to this place a plenty of times throughout the years and I’ve not ever been dissatisfied. I love their food! Their service is like any other restaurant it’s not amazing but it’s not bad. I love their duet meal along with their baguette. I totally recommend them to anyone around the area.🎀
Atmosphere: 3
Food: 5
Service: 3
One of the worst experiences at a Panera Bread location - South Riding. While the brand and offerings were good, the staff was unprofessional and discriminatory towards some folks. I ordered a meal for my niece through the app. My niece approached the waitress to politely ask her to change her gloves due to her pork allergy. The waitress responded with rudeness and unprofessional behavior. I then calmly approached her and asked her to speak to us nicely, as this would not be the first time we have been treated this way. The waitress was upset and called her manager when I spoke to him about the situation. Unfortunately, he was also unprofessional and lacked communication and customer service skills. He was unable to handle the situation and tried to apologize.
Atmosphere: 3
Food: 3
Service: 1
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