The Heavy-set Hispanic woman, who ironically I think is the manager of this location is extremely rude on a daily basis. I come in often and she seems constantly annoyed or mad. If you don’t like your job find a new one.
Atmosphere: 1
Food: 1
Service: 1
Milan Barot
I get it. Minimum wage work sucks. But don't take it out on genuine customers atleast
Glenn Montague
Stopped here for a quick bite. I had had Subway's foot long pepperoni dipper before and enjoyed it. Ordered two here. Instead of being a flat bread covered with pepperoni and cheese, then rolled up, I got two slices of pepperoni and a miniscule bit of cheese per half. I am very confident this is not how subway intends them to be made. Someone is intentionally ripping off their customers at this location. See pics.
Atmosphere: 2
Food: 1
Service: 2
Charles Tran
Subway has the best healthy food for kids and family value. Excellent pricing. Good location with plenty parking. I love the aroma of fresh bread sandwiches. Hard-working young men are in training. Give them a chance. Clean facility. Service is great with good team and management. Best Subway to work and serve. Kudo.
Atmosphere: 5
Food: 5
Service: 5
Cinda D
The NEW rolled up Dippers are a rip off. I give 2 stars for the delicious cheesy dip that came with it. it was basically a rolled up tortilla with two bites of chicken inside. I hope this isn’t the new normal. Their sandwiches are always really super great.
Food: 2
Vamshi Krishna
I’m not sure what the problem is with the lady making the sandwiches today. I placed an app order which has clear instructions on the type of bread & she made the sandwich with a different kind of bread. She is frustrated to make another one and complains that I chose too much vegetables. Is she giving it for free?
Food: 1
Service: 1
Gourav Jain
Really bad experience today at this subway with online order, I arrived bit early for pick up and found out that the person making sandwich was just throwing veggies on the bread and not interested in putting things properly and on top he added lots of salt on all the sandwiches which made it very difficult to eat.. almost wanted to go back and take sandwich back but was so tired off work and couldn’t feel like going back… btw I am regular on this shop but never had such bad experience ?
david han
DONT EVER DO ONLINE ORDER. What is the point of doing being proactive, placing an online order, if it takes longer than just going and ordering? This is the 5th time I've done a online order, show up, they haven't even started the order until I get there. Isn't online ordering suppose to be more efficient and less time consuming? Not once, not one time have they prepared the order ready for pick up. Please please manage your employees in a competent matter.
Service: 1
Melissa Clement
My Son and I went to Subway around 3:00 pm on Sunday, January 7th and the place was empty, but the 3 employees behind the counter were making subs. We waited to place our order and no one looked up, said hello, or even acknowledged that we were in store. After waiting 6 minutes, we decided to leave. As we were leaving, I told the guy behind the counter (the 2 women had walked by us and went into the back) that we were leaving because of how long we waited and not being acknowledge. His response was “we’re busy.” He didn’t apologize, or even look at me when he spoke to me for that matter. I left and went to another Subway where we were greeted as soon as we entered the store. I will never go back to the Subway in South Riding. Busy or not, at least acknowledge that you have customers waiting. Say hello, or we’ll be with you in a minute, or make eye contact, but DO NOT ignore people who have entered your store.
Service: 1
kobe bryant
Manager at this location is rude and should not be in customer service, the associates are much more friendlier? How is that possible?? 0/10 would not recommend this location.
I am not happy with this subway at all! They don't follow directions on the order. We said DONT CUT . WE DO NOT CARE FOR MAYO COVERED KNIVES THAT THEY CUT ALL SANDWICHES WITH.Also I ordered a chicken rotisserie and the chicken only made its way to the middle of a footlong. This is horrible.Take the time employees to READ THE ORDER.
Atmosphere: 1
Food: 1
Service: 1
Lua Basnayake
Great people! Very courteous and quick to have the online order ready for pick up.
Rhianna Beale
it was so good yum yum
Rhi Rhi
it was so good yum yum
Adell D.M
They didn't have Any(how are you out of bread and your subway!) bread and told me that they can substitute with wrap. Then had the nerve to upcharge ME 4.50 for the substitution even though they could only serve the customers wraps because of no bread!! Never again.
The Heavy-set Hispanic woman, who ironically I think is the manager of this location is extremely rude on a daily basis. I come in often and she seems constantly annoyed or mad. If you don’t like your job find a new one.
Atmosphere: 1
Food: 1
Service: 1
I get it. Minimum wage work sucks. But don't take it out on genuine customers atleast
Stopped here for a quick bite. I had had Subway's foot long pepperoni dipper before and enjoyed it. Ordered two here. Instead of being a flat bread covered with pepperoni and cheese, then rolled up, I got two slices of pepperoni and a miniscule bit of cheese per half. I am very confident this is not how subway intends them to be made. Someone is intentionally ripping off their customers at this location. See pics.
Atmosphere: 2
Food: 1
Service: 2
Subway has the best healthy food for kids and family value. Excellent pricing. Good location with plenty parking. I love the aroma of fresh bread sandwiches. Hard-working young men are in training. Give them a chance. Clean facility. Service is great with good team and management. Best Subway to work and serve. Kudo.
Atmosphere: 5
Food: 5
Service: 5
The NEW rolled up Dippers are a rip off. I give 2 stars for the delicious cheesy dip that came with it. it was basically a rolled up tortilla with two bites of chicken inside. I hope this isn’t the new normal. Their sandwiches are always really super great.
Food: 2
I’m not sure what the problem is with the lady making the sandwiches today. I placed an app order which has clear instructions on the type of bread & she made the sandwich with a different kind of bread. She is frustrated to make another one and complains that I chose too much vegetables. Is she giving it for free?
Food: 1
Service: 1
Really bad experience today at this subway with online order, I arrived bit early for pick up and found out that the person making sandwich was just throwing veggies on the bread and not interested in putting things properly and on top he added lots of salt on all the sandwiches which made it very difficult to eat.. almost wanted to go back and take sandwich back but was so tired off work and couldn’t feel like going back… btw I am regular on this shop but never had such bad experience ?
DONT EVER DO ONLINE ORDER. What is the point of doing being proactive, placing an online order, if it takes longer than just going and ordering? This is the 5th time I've done a online order, show up, they haven't even started the order until I get there. Isn't online ordering suppose to be more efficient and less time consuming? Not once, not one time have they prepared the order ready for pick up. Please please manage your employees in a competent matter.
Service: 1
My Son and I went to Subway around 3:00 pm on Sunday, January 7th and the place was empty, but the 3 employees behind the counter were making subs. We waited to place our order and no one looked up, said hello, or even acknowledged that we were in store. After waiting 6 minutes, we decided to leave. As we were leaving, I told the guy behind the counter (the 2 women had walked by us and went into the back) that we were leaving because of how long we waited and not being acknowledge. His response was “we’re busy.” He didn’t apologize, or even look at me when he spoke to me for that matter. I left and went to another Subway where we were greeted as soon as we entered the store. I will never go back to the Subway in South Riding. Busy or not, at least acknowledge that you have customers waiting. Say hello, or we’ll be with you in a minute, or make eye contact, but DO NOT ignore people who have entered your store.
Service: 1
Manager at this location is rude and should not be in customer service, the associates are much more friendlier? How is that possible?? 0/10 would not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I am not happy with this subway at all! They don't follow directions on the order. We said DONT CUT . WE DO NOT CARE FOR MAYO COVERED KNIVES THAT THEY CUT ALL SANDWICHES WITH.Also I ordered a chicken rotisserie and the chicken only made its way to the middle of a footlong. This is horrible.Take the time employees to READ THE ORDER.
Atmosphere: 1
Food: 1
Service: 1
Great people! Very courteous and quick to have the online order ready for pick up.
it was so good yum yum
it was so good yum yum
They didn't have Any(how are you out of bread and your subway!) bread and told me that they can substitute with wrap. Then had the nerve to upcharge ME 4.50 for the substitution even though they could only serve the customers wraps because of no bread!! Never again.
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