Dunkin'
1145 State Rte 647, Stephens City
(540) 866-0040
Recent Reviews
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One of the slowest Dunkin' I have ever been to. Even the sheriff got out of line the wait was so long. Unless you have some time on your hands, I would highly recommend a different location.
Atmosphere: 2
Food: 2
Service: 1
Hot coffee tasted burnt
always great service
Atmosphere: 5
Food: 5
Service: 5
I asked for an iced cappuccino and received a cappuccino with ice. The guy didnt say the machine was down but made what he wanted to make. It tasted horribly. The coffee tasted burnt. Don't stop here for coffee or good service.
Food: 1
Service: 1
Insanely slow. Placed an online order for donuts and a refresher. The donuts weren’t what we ordered and my refresher ice was completely melted since I had been in the line waiting 18 minutes after telling them I had arrived.
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service and plan on a good 30 min for the drive thru worst one to go to in the area
Atmosphere: 1
Food: 5
Service: 1
Omg its slow and once you're in the drive through you're stuck. Coffee was fine.
Food: 4
Service: 1
Shout out to the young kid kicking tail up front with a short staff, mobile orders everywhere, and a restaurant of people. I have been on the other side of the bar and know how stressful it can be, but he stayed calm and was so kind. Good job kid and the rest of the staff
Atmosphere: 5
Food: 5
Service: 5
She didn't listen to what I said I ordered. At least I didn't get charged for what I didn't get. She kinda got lippy about it.
Best cup of coffee anywhere!!!
Love the new ideas they come up with! The app gets you some great deals!!
Restaurantji Recommends
This is the absolute worst Dunkin I've ever been to, and sadly I've been here way more times than necessary. Not a single time have they been even remotely close to fast and efficient. It's a drive-thru, and takes MINIMUM 15 minutes just waiting in line. The coffee usually isn't made correctly, hash browns aren't warmed up all the way.
It's a total nightmare. At this point I will go out of my way to visit literally any other Dunkin.
Good coffees and donuts! Yummy 😋
I will be giving a 1 star this review for the first time because of my bad experience here.
Their self ordering isn’t working, they are way too understaffed. Workers are stressed out and pissed off. If you know that Saturday mornings are your busiest, then why not plan ahead for it ???
my food came out okay but my drinks weren’t. I ordered for HOT latter and Macchiato not Iced. I am not telling them to fix that because I ain’t waiting another 30mins to get served.
I timed myself from when I ordered it was 9:27am I didn’t get my order till 9:50am
I understand it gets busy, but please plan ahead for this. Have a Cashier taking orders, a person making drinks, a person making food, a person taking drive thru and that person can help make drinks too, and a person maintaining the area that can also make drinks.
SLOW!!!!!!!! Anytime I come to this Dunkin I know I am going to have to wait. ALWAYS go 20 minutes before I need to be anywhere.
We waited a long time in the drive through. People must have been sleeping or smth😂.
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