Cafe Americana
1 Saarinen Cir, Dulles
(703) 572-7395
Recent Reviews
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Trash employees and low quality food. Don’t go!
Atmosphere: 2
Food: 2
My wife's plane was delayed over 30 minutes and this café was right near the carousel, so why not grab a quick pint? I didn't try the food, but the pizza appeared to be popular with other patrons. Both hostesses were very polite and attentive with smiles. If I end up in this situation again, I'd be happy to be a returning customer.
Atmosphere: 5
Service: 5
$15 auto grad on a two top, when the bill total was $55…. Make that make sense
The waitress begging for tips. She will not give you the check if you are not giving tips. I tip her 10$ but she want more. She didn't even give a good service, rude. No water no table clearance but 10$ tip is not enough? She even told me to go back to my country as US people usually tips more than 20. C'mon I just buy a pepsi and fries but I need to tip more than 20$ for a rude service?
Atmosphere: 1
Food: 1
Service: 1
Horrible experience, waitress walked around on her phone ignoring us. When we tried to order her phone was ringing in her hand. She got our orders wrong and then was rude to us when we raised that we got food we didn’t order. I have a chicken allergy, when I asked for food to be remade without it they brought the salad back with just chicken picked out. Very gross. Couldn’t eat the food.
Atmosphere: 1
Food: 1
Service: 1
Dirty glasses, poor customer service
Atmosphere: 3
Food: 1
Service: 1
Delicious food, very quickly served. Also good cooktails, good music and a friendly responsive and quick waitress. Thx Blen, cu again 🙏
Atmosphere: 5
Food: 5
Service: 5
The service and quality of the food were terrible, which is a pity, as the restaurant is in a good location. The menu does not include the price of coffee and other drinks. The waiter was super rude because we only wanted coffee and desserts.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cake
I had a lasagna and a club soda, but unfortunately, I became very sick and threw up as soon as I got home…
Atmosphere: 4
Food: 1
Service: 5
The waitress at this restaurant was the worst.
She didn’t provide basic service like water or plates when taking our order. While I was ordering, she didn’t focus on what I was saying and kept misunderstanding me.
For example, I said, “Chicken Caesar Salad,” but she repeatedly responded with, “Yes, Chicken Quesadilla.” I had to correct her three times, saying, “No, Chicken Caesar Salad.”
Her attitude was rude.
Finally, when the food came out, she brought a Chicken Quesadilla instead of my order!
I was shocked and pointed out her mistake again. She didn’t apologize but instead made excuses, claiming I ordered the quesadilla. Then, without any expression of regret, she just took the quesadilla back with an indifferent attitude.
We ordered three dishes in total, and two of them had already been served. Since the salad wasn’t coming out, I thought she just forgot about it. Honestly, I was full by then and figured it was fine to just pay for the two dishes and leave.
But toward the end of our meal, she finally brought out the salad! At that point, it was completely ridiculous. I didn’t even know what to do with the salad since I was already full. I barely ate a little bit and left the rest.
To make matters worse, she never brought us the check. When I looked toward the kitchen area, she was sitting down with her chin resting on her hand, scrolling on her phone.
Several other customers were also sitting at their tables, looking around and waiting for service. Eventually, people had to get up and call her over just to get her to do her job.
I’ve never encountered such an incompetent employee at any other restaurant.
This place needs to replace its staff immediately.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The server was on the phone most of the time. She never came to give us water or check on my table. I had to go to the bartender to pay for my bill and get a to go box. The bartender basically did her job and the server’s job. The food was meh and I most definitely would not recommend. You’re better off just going to Starbucks for a quick bite.
Atmosphere: 1
Food: 3
Service: 1
Bad bartender nasty attitude, took my credit card out my hand me my and my girlfriend were not pls with the service it all
Atmosphere: 1
Food: 3
Service: 1
I wish I could give negative rating. Really awful service. The waitress were extremely rude. We used their express service to get the coffee and occupied the seats. The waitress came to us and asked us to leave.
Atmosphere: 1
Food: 1
Service: 1
It a ridiculous place. It is a shame for the USA !
Stopped for dinner/drinks while waiting for my daughter to arrive from Italy. The service was excellent! Blen was a an outstanding hostess!
Atmosphere: 5
Food: 5
Service: 5
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