Charleys Cheesesteaks

I love love Charley’s Cheesesteaks, especially the combo with the French fries with queso and bacon on top! My new favorite go to place! Recently though ive wondered if i should order from them again since i placed an online order with door dash and they didn’t put my fries with queso and bacon in there. They charge more for the fries in queso and bacon. I called the Store to ask for a solution and no one answered the call or called back. Money went to waste.

Atmosphere: 1

Food: 5

Service: 1

Ana and Pedro the two best <3

The food is very delicious and everything feels very fresh.

Atmosphere: 5

Food: 5

Service: 5

The best place I recommend excellent food excellent customer service

Atmosphere: 5

Food: 5

Service: 5

After spending almost $20 on a sub all I did was ask for a little ranch for my fries in a little ketchup cup and the lady was very rude to me and wanted to charge me $0.69. She ended up doing it but barely even put any in the cup… Food was good but when I got to my table to sit they smashed the lid down on my sub and it all stuck to the lid and when I lifted the lid and pulled most of the sandwich with it… then the sub has a very small cut in the middle but wasn’t cut all the way through so it was huge to eat.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Philly Cheesesteak Combo

Mozzarella sticks over cooked so no cheese was left inside

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Chicken Philly

Maybe there's a literacy problem. I ordered a veggie delight, no provolone, no shredded cheese, no mayo. What did I get? A veggie delight with provolone, shredded cheese and mayo. So I ordered a second exactly the same order and what did I get? Exactly the same wrong order. How hard is it to quality control the item? Additionally there were other sandwiches as part of the order and they were sloppy, dry and several had the filling stuck to the top of the container. I wouldn't recommend this location, get your cheesesteak somewhere else.

Food: 2

Service: 1

the heavy set women working at the register was very bad taking my order, i told her multiple times my right order and she wept getting it wrong and making me pay more then once, i don’t recommend her working there.

Atmosphere: 1

Service: 1

The bread is actually a 10/10 excellent. Everything else is terrible

Why the heck do they close at 7? Who closes at 7pm. Prolong the hours Jesus

Walking in the mall and felt like a cheese steak so in the food court ordered one at Charleys Philly Steak. Not bad and served with fries.service was quick even though a short line.

Atmosphere: 3

Food: 4

Service: 4

Walking in the mall and felt like a cheese steak so in the food court ordered one at Charleys Philly Steak. Not bad and served with fries.service was quick even though a short line.

I ordered 40 dollars worth of food, and they didn't even include 1 sauce. I paid for a ranch on the side for my large fries, and they gave me a table spoon worth of the ranch in the smallest container ever. Also, never get large fries from here. They give the same amount as the small fries just in a bigger container. This location is always disappointing. I will never come here again, and I advise you to go to their other locations.

Absolutely the worst customer service I have ever experienced, I usually don't write reviews, however, the gentleman at the counter (short Hispanic male) who was working at around 2:30 ish PM on May 14th 23 at Dulles Town Center food court, was being extremely annoying and sleazy, he refused to give us our order and then proclaimed it was a joke in an attempt be funny. He also kept making provocative remarks. There was also a female worker working alongside him who had great service, however, this guy needs to go.

Definitely the best sandwich ever made. They always make it as it defines in the picture..love their customer service and very professional.. been eating there for over 14 years..????

Vegetarian options: It would be nice if they had a separate pan to grill the vegetarian food so there is no mix of any meat in the same grill. Otherwise its all good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Philly, Cheese Fries, Original Fries