Beyond exceptional customer service! Had to alter my review a little bit. Because people always abuse something good when it’s available. Especially if the condiments are free! Maybe if ppl are charged for them then they wouldn’t abuse the system!
Atmosphere: 5
Food: 5
Service: 5
Suzette Din
We love chick fil-A!! And it's our first time getting to this place and Jonathan the manager are so awesome! Thank you for serving us really great food deserved 5 stars!! We were just got back from a 10 hours flight and this place is the one we saw closest outside airport. 2 thumbs-up. A satisfied customer here!
Atmosphere: 5
Food: 5
Service: 5
Deborah McClellan
Great food and wonderful service.
Atmosphere: 5
Food: 5
Service: 5
May Saudah
Jenna served me and my mother, she was such a kind welcoming soul and truly embodied what it means to have an amazing experience at chick fil a 🩷
Atmosphere: 5
Food: 5
Service: 5
K H
My chicken strips were not good. They were hard and tasted undercooked. I literally had to spit it out and throw the rest away. The fries were hard, burnt with some being undercooked. I am praying I do not get sick. I will stay away from Chick Fila in general because most of the locations have gone downhill. What a waste of money. Thank you though because it’s making me save money and cook at home☺️
Food: 1
Service: 4
madhav jhunjhunwala
Great experience, good decor, and cleanly.
Atmosphere: 5
Food: 5
Service: 5
Marlon Reyes
Service too way to long for a single sandwich...
Atmosphere: 1
Food: 1
Service: 1
Michael Agee
⭐️⭐️⭐️⭐️⭐️ 5-Star Service at the Dulles Chick-fil-A (Sterling)
Just wanted to give a big shoutout to Yanci who was working the drive-thru window during my visit today. She handled my last-minute add-ons like a total pro—two large waters and some extra pickles (because you can never have too many pickles).
Even with the change-up, Yanci was all smiles, super polite, and just plain delightful. Friendly, fast, and professional with a great attitude—and let’s be honest, that’s rare these days. She’s the kind of person who makes you want to come back just for the service.
Thanks again, Yanci! You definitely made my stop a better one. Chick-fil-A, you’ve got a gem on your team.
Adele Elise
Miguel was so kind and so patient with us! He is a star and needs to be recognized!!
Kaitlynn Miller
I ordered 17.98 worth of food was charged 29. Ok fine they use Doordash for delivery but they put it in a group pickup. Didn't discount the delivery fee and didn't tell me it would take more than double the time to get to me. Resulting in cold food that I definitely don't wanna eat. This whole order has been terrible and a waste of both my money and my time. I won't ever have an order delivered from doordash again, and that means not ordering from this place.
The service was super fast and the chicken sandwich was hot, but the tomato was not very fresh. I am not sure if they used leftover tomatoes from previous day or what.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Chicken Sandwich
Eric Keller
Great Experience. Ordered a mobile order to be picked up in drive thru. Completed the order as I pulled into parking lot. Drove up to the window and had my order exactly how I ordered it in seconds!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce
Felix Salgado
Service is always friendly. My fries were flimsy and old. Not crisp. My nuggets were not crispy.
Atmosphere: 1
Food: 1
Service: 4
Katherine Parramore
Only fast food I go to! We all love CFA!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Biscuit, Chicken Nuggets with Waffle Fries and Lemonade, Chicken Strips Meal, Lemonade, Spicy Chicken Sandwich
Beyond exceptional customer service! Had to alter my review a little bit. Because people always abuse something good when it’s available. Especially if the condiments are free! Maybe if ppl are charged for them then they wouldn’t abuse the system!
Atmosphere: 5
Food: 5
Service: 5
We love chick fil-A!! And it's our first time getting to this place and Jonathan the manager are so awesome! Thank you for serving us really great food deserved 5 stars!! We were just got back from a 10 hours flight and this place is the one we saw closest outside airport. 2 thumbs-up. A satisfied customer here!
Atmosphere: 5
Food: 5
Service: 5
Great food and wonderful service.
Atmosphere: 5
Food: 5
Service: 5
Jenna served me and my mother, she was such a kind welcoming soul and truly embodied what it means to have an amazing experience at chick fil a 🩷
Atmosphere: 5
Food: 5
Service: 5
My chicken strips were not good. They were hard and tasted undercooked. I literally had to spit it out and throw the rest away. The fries were hard, burnt with some being undercooked. I am praying I do not get sick. I will stay away from Chick Fila in general because most of the locations have gone downhill. What a waste of money. Thank you though because it’s making me save money and cook at home☺️
Food: 1
Service: 4
Great experience, good decor, and cleanly.
Atmosphere: 5
Food: 5
Service: 5
Service too way to long for a single sandwich...
Atmosphere: 1
Food: 1
Service: 1
⭐️⭐️⭐️⭐️⭐️ 5-Star Service at the Dulles Chick-fil-A (Sterling) Just wanted to give a big shoutout to Yanci who was working the drive-thru window during my visit today. She handled my last-minute add-ons like a total pro—two large waters and some extra pickles (because you can never have too many pickles). Even with the change-up, Yanci was all smiles, super polite, and just plain delightful. Friendly, fast, and professional with a great attitude—and let’s be honest, that’s rare these days. She’s the kind of person who makes you want to come back just for the service. Thanks again, Yanci! You definitely made my stop a better one. Chick-fil-A, you’ve got a gem on your team.
Miguel was so kind and so patient with us! He is a star and needs to be recognized!!
I ordered 17.98 worth of food was charged 29. Ok fine they use Doordash for delivery but they put it in a group pickup. Didn't discount the delivery fee and didn't tell me it would take more than double the time to get to me. Resulting in cold food that I definitely don't wanna eat. This whole order has been terrible and a waste of both my money and my time. I won't ever have an order delivered from doordash again, and that means not ordering from this place.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The service was super fast and the chicken sandwich was hot, but the tomato was not very fresh. I am not sure if they used leftover tomatoes from previous day or what.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Chicken Sandwich
Great Experience. Ordered a mobile order to be picked up in drive thru. Completed the order as I pulled into parking lot. Drove up to the window and had my order exactly how I ordered it in seconds!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce
Service is always friendly. My fries were flimsy and old. Not crisp. My nuggets were not crispy.
Atmosphere: 1
Food: 1
Service: 4
Only fast food I go to! We all love CFA!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Biscuit, Chicken Nuggets with Waffle Fries and Lemonade, Chicken Strips Meal, Lemonade, Spicy Chicken Sandwich
Best fast food restaurant 😋
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