Chipotle Mexican Grill

I went to Chipotle, the food was very delicious but they have a lazy young employee. I ordered an burrito and a quesadilla and I wanted pinto beans and he told me that they didn't have them, just because he had to turn around to take them. I was not satisfied this time with the service.

Fast, fun and easy.
Friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

The service here could definitely improve. The staff at the counter seemed unenthusiastic, and one of the girls, with red hair, was particularly rude and impatient. My burrito was wrapped so poorly that it fell apart as soon as I picked it up. Not a great experience overall.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Burrito, Chipotle Bowl

The food is good and all but the employees are not welcoming and is really rude every time i go there.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Burrito Bowl

The worker spilt half of my bowl then proceeded to re fill it with the ingredients that fell out. My rice was also extremely hard and she gave me half a scoop of everything including chicken that is rubbery and unseasoned. I had to ask for extra of all my ingredients. Do not go here unless you want unseasoned, bad quality food and service. South lakes shopping center one is the best chipotle.

Atmosphere: 1

Food: 1

Service: 1

Need to put new staff manager in charge, has no experience with costumer service, I kindly ask for refund she got mad at me, the rice was hard food was cold and rough, she even trowed the money at me.

Atmosphere: 1

Food: 1

Service: 1

Costumer service is trash the manager in charge was screaming at me just, because I ask for a refund, rice was rough and tortillas were hard as well…

Atmosphere: 1

Food: 1

Service: 1

The food was fresh and up to standard. The only issue I found was the that the fajitas were nothing but really big pieces of onions and bell peppers. The store was nice, clean and well kept. The crew preparing the order was great but the cashier was definitely rude. I took a veggie bowl with guacamole on side but was charged for chicken bowl with guacamole on side. When correcting the cashier, her response was ‘okkkkkk’ with ‘don’t tell me! I know it all’ attitude. Girl you need to fix it!! Specially when the customer is humble and polite.

Atmosphere: 4

Food: 3

Service: 3

Very rich, varied and fresh healthy food

Atmosphere: 3

Food: 5

Service: 4

Fast and professional.

Team members they don’t smile seems like they not getting pay for or something, food still looking good

Atmosphere: 1

Food: 5

Service: 1

I wanted 1 extra side of lettuce and the employee looked at me like I had 3 heads, also had to repeat myself 3x

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Burrito Bowl

I got greeted with an annoyed face and a rude “yea” instead of a hi or a hello, As if it’s an inconvenience that I showed up, followed by the smallest portions of everything, including lettuce, which is literally the cheapest thing. I dont get beans or fajita veggies, i only get white rice and sofritas, which is the main protein, which I was given a very small amount of and when I asked for a bit more, I got told off. I left the place in a really bad mood. It makes no sense for me to continue going somewhere and wasting my money only to get half of a Decent portion size And dealing with employees who act like they don’t want to be there And I am inconveniencing them in someway, whereas I can just as easily go somewhere where Employees greet you with respect And give you double the food, and of better quality.

I will not come to this location again, as I don’t believe this location operates up to the safety and quality standards Chipotle promises for their products and service.

Food: 1

Service: 1

I will not come to this location again, as I don’t believe this location operates up to the safety and quality standards Chipotle promises for their products and service.

Food: 1

Service: 1