Chipotle Mexican Grill

Very little privacy, the water button on fountain machine spews out sprite, and I asked for half steak half chicken on my burrito and they gave me double and charged me for it.

Atmosphere: 1

Food: 5

Service: 1

I got a veggie bowl and the guacamole was made with the Avacado skin. I tried to call the store but you can’t talk to a human, so I used their chat bot pepper and it was no help! This was a very disappointing experience.

Food: 1

Service: 1

Extremely poor service. The person helping me with my food walked away to help other customers leaving me standing in front of the burrito bar waiting for my salsa and the person at the register was complaining to the other employees that they weren't doing their job to help me but nobody actually decided to help me I almost walked out had waited over 5 minutes for someone to finish preparing my order before finally somebody came over and did. Service is not a priority here and if you look at the reviews for this location compared to other Chipotles in the area it becomes obvious this Chipotle does not meet Chipotle standards. I would advise everyone to avoid at all cost.

Atmosphere: 2

Food: 4

Service: 1

There was melted plastic wrap in our food which we found during eating in the store itself and the manager acts rude when we show evidence of it! Worst quality of food!

Atmosphere: 1

Food: 1

Service: 1

Idk what you guys are saying they usually slap but today it was not it the chicken was way overcooked

Atmosphere: 5

Food: 3

Service: 5

Check your pickup order before you leave the restaurant! My order has been wrong a number of times. Calls to the restaurant go unanswered. Service is unenthusiastic.

Avoid this location and consider the Chantilly Crossing location instead.

Atmosphere: 2

Food: 3

Service: 1

They want you to pay full price for half a burrito and nothing is done.

Atmosphere: 1

Food: 1

Service: 1

Always had a good experience here

Atmosphere: 4

Food: 5

Service: 5

they had no chicken al pastor and did not want to make any more. i waited 10 minutes just to pay and it was fully staffed.

Atmosphere: 2

Food: 1

Service: 1

usually good portion sizes, but sometimes they skimp out a little. tastes good usually

Atmosphere: 4

Food: 4

Service: 5

Staff made my food with attitude then I stood there waiting for a long time to check out while watching at least 5 other workers ignore me. Of all the Chipotle's I've been too, the food from this one was the worst.

Atmosphere: 3

Food: 2

Service: 1

Samyar has top tier customer service

Atmosphere: 5

Food: 5

Service: 5

Rice was cold (makes you wonder how long it sat out), meat was barely warm and did not taste good. First time I’ve had such an unappealing experience at Chipotle. I do not recommend this Dulles Landing location .

Atmosphere: 2

Food: 2

Service: 2

Just went to this place today . There is one teen kid with a nose ring who was constantly laughing while ordering a complex order. I told her that we have picky eaters and need not be laughing.

Atmosphere: 4

Food: 3

Service: 1

Years ago Chipotle used to be good in service and food quality. More recently food quality and service has greatly declined, the stock price speaks to that. I went to South Riding Chipotle on 2/17/2026 evening and picked up an order placed on the app. When I reached home the food was not what I ordered leaving us to figure out alternate plans for dinner. What a waste of time and money.

Atmosphere: 1

Food: 1

Service: 1