Ordered a classic cinnamon bun. Had to wait fifteen minutes for it to be ready which was ok. The problem with it was that the center was uncooked and doughy. Really gross
Tofof Alsaffar
I asked and paid for Carmel pecan bon cinnamon, and this is what I got! I wasn’t paying attention while they were packing my order because I was busy with my kiddos but that’s really upsetting
nat olo
Got a cinnamon bun and coffee. Get any. He said he’ll make fresh. After 6 minutes get any. He said he’ll make fresh. After 6 minutes of waiting and finishing my cinnamon bun, he gave me the old bitter coffee, the worst coffee I ever had.
Food: 1
Service: 1
Ahmed Nounou
It was such a bad experience. We got the bon bites and they were not fresh at all. When I went to tell the cashier, they told me that it’s fresh. Then I asked if it has been out for sometime and they said yes. I also ordered a hot coffee with milk, but it was very cold. I told them about that and instead of serving me a fresh one, they just reheated it. I asked them to return the coffee, but they didn’t even care to fix it and just said we are sorry. Cinnabon has always been one of my favorite places, but I will never visit this branch again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cinnamon Roll
Sky Mail
If there is less than a star in it, today I visited your branch in Dallas Center at approximately 11 am and took a ready-made mini Cinnabon box, but unfortunately it was less than what I expected. Why did it taste bad at all? It was tough and did not taste good.
KayDawg
False hours !! Closes at 8:30 not 9:30… got told by security officer that “mall was closed” if the mall is closed the Mexican restaurant and other things that are open need to be closed when everything else gets closed..
Atmosphere: 1
Food: 1
Service: 1
Samantha Robinson
Fix your hours. Being closed an hour before you’re supposed to close is wild.
Christopher Williams
The hours posted are either wrong or they are closing way before 9:30pm. I drove over to Dulles mall Tuesday 4.23.24 @ 9:10pm and found them closed. Disappointing, but I figured maybe they close at 9pm instead.I came back on Thursday 4.25.24 @ 8:45pm and found them closed again? Now I'm frustrated driving all the way over twice, One of the simplest things for a business to do is to be open during posted operating hours and it seems they can't even do that. Very disappointed
Gemma Reese
Each year I look forward to redeeming my birthday reward from Cinnabon- a small cold brew coffee. While I understand Cinnabon is not known for their coffee, I do expect more than 3 sips of liquid. I was very disappointed when I picked up my order to find that the young man filled the small cup with complete ice. There was so much ice that I had trouble puncturing the straw in the cup. Very disappointing! The picture shows after ice had melted so you can imagine how upsetting to only have 3 sips of coffee. This wasn’t even worth the .14 cents tax & time I took to drive to the mall.
Atmosphere: 1
Food: 1
Service: 1
S G
Kids really love the cinnamon buns, and I love their churros..
oh my sweet cinnabon. they have the buns that are super sweet and they are freshly made in front of you. the customer service is fast and they are able to make sure you are adequately served when you approach the
Atmosphere: 4
Food: 5
Service: 4
Bogdan Chiorean (B)
I can probably say this was one of the best Cinnabons I ever had. The dough was still warm and fresh just taken out of the oven. The glaze was still runny and the whole thing was so soft that it melted in my mouth. Definitely worth a try if you are in the area. I only regret I didn’t get more while I was still there
Bogdan Chiorean
I can probably say this was one of the best Cinnabons I ever had. The dough was still warm and fresh just taken out of the oven. The glaze was still runny and the whole thing was so soft that it melted in my mouth. Definitely worth a try if you are in the area. I only regret I didn’t get more while I was still there
Amer Sultan
Simply the best. Also kudos to door dash for offering awesome delivery service.
Rawan Sh.A
Terrible attitude. Asked for 4 fresh cinnabons and got a box of stale, dry, and cold cinnabons, not tasty at all. Asked them to change it, and they completely refused and offered a microwave reheat! Very bad experience. I'm never stopping here again.
Ordered a classic cinnamon bun. Had to wait fifteen minutes for it to be ready which was ok. The problem with it was that the center was uncooked and doughy. Really gross
I asked and paid for Carmel pecan bon cinnamon, and this is what I got! I wasn’t paying attention while they were packing my order because I was busy with my kiddos but that’s really upsetting
Got a cinnamon bun and coffee. Get any. He said he’ll make fresh. After 6 minutes get any. He said he’ll make fresh. After 6 minutes of waiting and finishing my cinnamon bun, he gave me the old bitter coffee, the worst coffee I ever had.
Food: 1
Service: 1
It was such a bad experience. We got the bon bites and they were not fresh at all. When I went to tell the cashier, they told me that it’s fresh. Then I asked if it has been out for sometime and they said yes. I also ordered a hot coffee with milk, but it was very cold. I told them about that and instead of serving me a fresh one, they just reheated it. I asked them to return the coffee, but they didn’t even care to fix it and just said we are sorry. Cinnabon has always been one of my favorite places, but I will never visit this branch again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cinnamon Roll
If there is less than a star in it, today I visited your branch in Dallas Center at approximately 11 am and took a ready-made mini Cinnabon box, but unfortunately it was less than what I expected. Why did it taste bad at all? It was tough and did not taste good.
False hours !! Closes at 8:30 not 9:30… got told by security officer that “mall was closed” if the mall is closed the Mexican restaurant and other things that are open need to be closed when everything else gets closed..
Atmosphere: 1
Food: 1
Service: 1
Fix your hours. Being closed an hour before you’re supposed to close is wild.
The hours posted are either wrong or they are closing way before 9:30pm. I drove over to Dulles mall Tuesday 4.23.24 @ 9:10pm and found them closed. Disappointing, but I figured maybe they close at 9pm instead.I came back on Thursday 4.25.24 @ 8:45pm and found them closed again? Now I'm frustrated driving all the way over twice, One of the simplest things for a business to do is to be open during posted operating hours and it seems they can't even do that. Very disappointed
Each year I look forward to redeeming my birthday reward from Cinnabon- a small cold brew coffee. While I understand Cinnabon is not known for their coffee, I do expect more than 3 sips of liquid. I was very disappointed when I picked up my order to find that the young man filled the small cup with complete ice. There was so much ice that I had trouble puncturing the straw in the cup. Very disappointing! The picture shows after ice had melted so you can imagine how upsetting to only have 3 sips of coffee. This wasn’t even worth the .14 cents tax & time I took to drive to the mall.
Atmosphere: 1
Food: 1
Service: 1
Kids really love the cinnamon buns, and I love their churros..
Restaurantji Recommends
oh my sweet cinnabon. they have the buns that are super sweet and they are freshly made in front of you. the customer service is fast and they are able to make sure you are adequately served when you approach the
Atmosphere: 4
Food: 5
Service: 4
I can probably say this was one of the best Cinnabons I ever had. The dough was still warm and fresh just taken out of the oven. The glaze was still runny and the whole thing was so soft that it melted in my mouth. Definitely worth a try if you are in the area. I only regret I didn’t get more while I was still there
I can probably say this was one of the best Cinnabons I ever had. The dough was still warm and fresh just taken out of the oven. The glaze was still runny and the whole thing was so soft that it melted in my mouth. Definitely worth a try if you are in the area. I only regret I didn’t get more while I was still there
Simply the best. Also kudos to door dash for offering awesome delivery service.
Terrible attitude. Asked for 4 fresh cinnabons and got a box of stale, dry, and cold cinnabons, not tasty at all. Asked them to change it, and they completely refused and offered a microwave reheat! Very bad experience. I'm never stopping here again.
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