staff is always rude, coffee is always disgusting.
Atmosphere: 1
Food: 1
Service: 3
le lan
I ordered latte with oatmeal but the cap of cup smell of fragrance like perfume or something like that, in other time the cap smells of onion. So bad, never go back even my house in next door.
Julia H
Very poorly managed. Came in TWICE mid-day on a Sunday and they were completely out of donuts. Like 0. On top of that the first time I went they also didn't have hot chocolate. It was very disappointing.
Atmosphere: 2
Food: 1
Service: 2
Emily
Most of my order was burnt and inedible food. I would give 0 stars if possible. How can you serve this to someone?
Food: 1
Jazmine S
Firstly “Train your staff. You have 4 unorganized teenagers. They feel like crap coz someone did not train them. Then they get argumentative about my order. Said there were no chocolate donuts when there were. Then missing my sandwiches all together and not acknowledge to make them and carry on with other orders. Another gentleman’s order next to me messed up too. Train them and retain them.
Atmosphere: 3
Food: 2
Service: 1
Connie
I went in there last week and asked for two chocolate donuts on the top row and the person just stared at me. I asked the person if they spoke English and she sweetly smiled and shook her head. I shook my head too. And I walked out the door empty-handed. Never to return.
Anthony Dupree
Good coffee. Good donuts. Not crowded when I was there at 5pm
Soorena
Disappointing experience at this location. Ordered a ham and Swiss croissant through the drive-through, but received an egg sandwich instead. When I returned to explain the mix-up and request a replacement or credit, the staff member repeatedly said “I’m not sure about that” without offering any solution.
I asked to speak with a manager to resolve the issue, but was told no manager was available - which seems odd for a business during operating hours. As a regular customer, I expected better service and a willingness to make things right when mistakes happen. Hopefully management addresses the training issues with their staff.
Atmosphere: 2
Food: 3
Service: 1
ኳስ ሜዳ kwasi mēda
very clean and nice people , fast service.
Atmosphere: 5
Food: 5
Service: 5
Bini Yeshe
Fantastic customer service and great product and service. I love this place.
I have officially decided to stop coming to this location after going to this Dunkin’ for years. The coffee they make now is absolutely horrible. This place is a waste of money. If you see teenage boys working, turn around they won’t make you good coffee.
The last couple of times I’ve come in, it’s been two teenagers who don’t seem to care. I always walk in and see them on their phones. They don’t even smile, like they don’t want to be there.
When I ordered a Brown Sugar Shakin Espresso, the color didn’t even look like coffee and it tasted spoiled. I regret not taking a picture of the drink. Another time, I got an iced matcha latte with only two pumps of sugar free vanilla syrup, but it was so sugary I couldn’t even drink it. I don’t understand how you can mess that up.
That said, there was this one teenage boy, if I’m not mistaken, the name was Sal, who was actually well mannered and made good coffee. Kudos to him!
You’re better off going to Coldspoon. Even if their coffee costs more, at least they get it right.
Michael Arguelles
Not a good donut selection. Very basic.
Ed Virtue
Seriously maybe the worst DD on the planet. No sugared jelly (ever), today no chocolate glazed, no cinnamon sugar, doesn't know what a regular coffee is. Oh, and the coffee was lukewarm at best. @DunkinDonuts please come train this joint! Put this outlet on your avoid list!
Greg Pochet
Dunkin currently has a $6 meal deal. This store stopped honoring the deal. Not sure if this is permitted in the Dunkin ownership. I will not be going to this store any more.
staff is always rude, coffee is always disgusting.
Atmosphere: 1
Food: 1
Service: 3
I ordered latte with oatmeal but the cap of cup smell of fragrance like perfume or something like that, in other time the cap smells of onion. So bad, never go back even my house in next door.
Very poorly managed. Came in TWICE mid-day on a Sunday and they were completely out of donuts. Like 0. On top of that the first time I went they also didn't have hot chocolate. It was very disappointing.
Atmosphere: 2
Food: 1
Service: 2
Most of my order was burnt and inedible food. I would give 0 stars if possible. How can you serve this to someone?
Food: 1
Firstly “Train your staff. You have 4 unorganized teenagers. They feel like crap coz someone did not train them. Then they get argumentative about my order. Said there were no chocolate donuts when there were. Then missing my sandwiches all together and not acknowledge to make them and carry on with other orders. Another gentleman’s order next to me messed up too. Train them and retain them.
Atmosphere: 3
Food: 2
Service: 1
I went in there last week and asked for two chocolate donuts on the top row and the person just stared at me. I asked the person if they spoke English and she sweetly smiled and shook her head. I shook my head too. And I walked out the door empty-handed. Never to return.
Good coffee. Good donuts. Not crowded when I was there at 5pm
Disappointing experience at this location. Ordered a ham and Swiss croissant through the drive-through, but received an egg sandwich instead. When I returned to explain the mix-up and request a replacement or credit, the staff member repeatedly said “I’m not sure about that” without offering any solution.
I asked to speak with a manager to resolve the issue, but was told no manager was available - which seems odd for a business during operating hours. As a regular customer, I expected better service and a willingness to make things right when mistakes happen. Hopefully management addresses the training issues with their staff.
Atmosphere: 2
Food: 3
Service: 1
very clean and nice people , fast service.
Atmosphere: 5
Food: 5
Service: 5
Fantastic customer service and great product and service. I love this place.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have officially decided to stop coming to this location after going to this Dunkin’ for years. The coffee they make now is absolutely horrible. This place is a waste of money. If you see teenage boys working, turn around they won’t make you good coffee.
The last couple of times I’ve come in, it’s been two teenagers who don’t seem to care. I always walk in and see them on their phones. They don’t even smile, like they don’t want to be there.
When I ordered a Brown Sugar Shakin Espresso, the color didn’t even look like coffee and it tasted spoiled. I regret not taking a picture of the drink. Another time, I got an iced matcha latte with only two pumps of sugar free vanilla syrup, but it was so sugary I couldn’t even drink it. I don’t understand how you can mess that up.
That said, there was this one teenage boy, if I’m not mistaken, the name was Sal, who was actually well mannered and made good coffee. Kudos to him!
You’re better off going to Coldspoon. Even if their coffee costs more, at least they get it right.
Not a good donut selection. Very basic.
Seriously maybe the worst DD on the planet. No sugared jelly (ever), today no chocolate glazed, no cinnamon sugar, doesn't know what a regular coffee is. Oh, and the coffee was lukewarm at best. @DunkinDonuts please come train this joint! Put this outlet on your avoid list!
Dunkin currently has a $6 meal deal. This store stopped honoring the deal. Not sure if this is permitted in the Dunkin ownership. I will not be going to this store any more.
This location is clean and friendly!
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