Dunkin'

47010 Community Plaza #180, Sterling
(703) 202-8091

Recent Reviews

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Tammy basden mejias

Very small squishy doughnuts. They were very ok. The staff is very nice and does their best to make quality doughnuts. We tried once that was good enough

Atmosphere: 5

Food: 3

Service: 5

Simmie K

so I went there today to get my latte and the girl on the drive-through said that their machine broke down so they couldn’t give me a hot latte but they could make me a Iced latte instead. I said I didn’t want a iced latte, but maybe I could get a refund please. The girl said that there’s no manager and told me to come to the Drive-through window So I did. She kept forcing me to get the ice latte instead I told her that it was too cold and I have a throat infection and I can’t drink an iced latte. It was then that the lady who was supposed to be maybe the manager who was hearing the entire conversation finally decided to give me the refund.
It’s just that I shouldn’t have to buy something that I don’t want. and also the fact that the girl at the cashier lied that there was no manager present and that she kept asking me to buy something I didn’t want that makes me a little upset. It’s a really small issue , but just you know to maintain their integrity as a business, It’s important not to lie.
I Did get my refund though and got my Duncan latte from another store like a mile away.

Service: 1

Yousaf Sheikh

poor customer service. No apologies for incorrect order, rude behavior on top of it.

Atmosphere: 3

Food: 3

Service: 1

Emily Hemeon

Recently i’ve been coming here and it’s been so slow, like i’m talking like sitting in the drive through for 5-10 minutes (probably longer) with no cars in the line. Couldn’t even get a straw without being handed one and they close the window and walk away.

Service: 1

abood dawas

Really bad customer service

Service: 1

Helen Cobarrubias

The store doesn’t have enough sugar and donates
And the service is terrible , and my coffee they give to other person

Atmosphere: 1

Food: 3

Service: 1

Concerned Citizen

I ordered a blueberry muffin that boasted a perfectly caramelized top, expertly torched to achieve a stunning golden-brown finish that glistened invitingly under the light. As I took my first bite, I was greeted by a rich, moist interior that melted in my mouth, revealing an abundance of plump, juicy blueberries nestled throughout the batter. Each bite was a delightful explosion of sweetness, the blueberries bursting open to release their syrupy essence, creating a wonderful contrast with the lightly crisp exterior. The warm aroma of freshly baked goods wafted through the air, enhancing the whole experience.

Food: 2

Mariana santos

I ordered donuts from here through DoorDash and I asked for a variety kinds of donuts for my family to pick some and it’s my mom birthday and her favorite sweet treat. Instead I got all Pumkin donuts. That’s extremely disappointing. I tried calling to speak to a manager and it just hangs up. You guys need to pay attention and do better.

Kimiya Tarahomi

Horrible service. Messed up my order multiple times .manger is so rude. Do not go here. I’m so sad cause it’s the closest one to my house.

CBA Taxi

Lady's are very polite and nicest people....the local is very hot...not have a AC On....that is incredible

Atmosphere: 2

Food: 3

Service: 3

Lucmarbert Palma

Today, we visited this Dunkin’ Donuts. The place looked dirty, and although the three employees working there were doing the best they could and had a great attitude, it was clear they weren’t properly trained. There was no manager on site to guide them, and they seemed pretty much left to fend for themselves. My recommendation to the manager or owner is to take action, invest time in training the staff, and improve the overall cleanliness of the location. It definitely needs some attention.

Atmosphere: 1

Food: 1

Service: 5

Robin Kidwell

This location has gradually gotten worse. They have run out of donuts on numerous occasions and today I ordered a toasted bagel with cream cheese and a side of bacon. The bagel barely had cream cheese on it and I got 3 little pieces of bacon. The donuts are so expensive now and are not the same quality. I will not be coming back again.

Atmosphere: 2

Food: 1

Service: 3

David Costanza

It's a Dunkin. Staff was super friendly and the donuts fresh. Cannot ask for more than that.

Atmosphere: 3

Food: 4

Service: 5

lisa x

Went to this location this morning, at 643am the one tht rung me up, 48105 Yuly, was very very very Nasty, very very Nasty attitude, she does not know how to talk to customers

Atmosphere: 1

Food: 2

Service: 1

Sai Vaishnavi Battula

People who work here doesn’t respond properly to drive-thru

Service: 1

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