Jersey Mike's Subs

Poor customer service

I have ordered 100s of subs from this JM over the years. This time, the sub had so little meat on it. I ended up taking off the top bun and throwing it away, then folding one bottom onto the other to make, essentially, a mini. I paid for a regular. There was more cheese than meat! I gave 1 star for food, because of lack of meat and 1 star for service because some employee thought it was acceptable to put out a sandwich like that.

Atmosphere: 3

Food: 1

Service: 1

Your worker bradoly made a top notch sandwhich, and faster than the tap of a rabbits foot as well. Never in all of my days have I had such a pleasant experiance in a Jersey Mikes. I look forward to dining here again. Give this man a raise immediatly!!

Atmosphere: 5

Food: 5

Service: 5

Bradoly he was the man everything I could ask for he delivered

Atmosphere: 5

Food: 5

Service: 5

Love Jersey Mike’s but management needs to take care of the staff at this place. All the reviews are true. Staff needs to be retrained or something but I noticed a line of ONLINE orders and only one employee working those orders. The other one just stand around and talk. Come on help your coworkers out knock out those orders and three can sit down and relax..

Atmosphere: 1

Food: 5

Service: 1

The staff does not look happy. Or is it because of the look of my face . I do not like to say this but I have a conclusion that the staff is racist or what to call.. walk in the store wait on like for about 2 minutes and no one looks at me or greats me, a white male walks behind me and they greeted him and I am still waiting.
This is not right. I would like to know if race has anything to do with this .
I would kindly appreciate if you follow up with me . I have enjoyed eating at Jersey Mike. I do not want to ruin my experiences and maybe you can make improvement. Thanks

Atmosphere: 1

Food: 1

Service: 1

I got the big kahuna and it was super dry. When I asked for it Mikes way he asked me if I was sure about that. Then I didn’t receive it that way, and had to go back. I asked for a water for my drink and he said we’re out of water cups. Meanwhile charging me full price for a water. Also I have never written a review anywhere. Worst sandwich I’ve had. For 2 people and we got reg sized sandwiches and it was $34.00

Atmosphere: 3

Food: 1

Service: 1

The team today was extraordinary. Wes was like a high speed machine expertly putting together my sub to perfection. Liked how good my sun was looking while he made it. Plus it was fun watching him make so fast. Go Wes.

Atmosphere: 5

Food: 5

Service: 5

Great service as always!

Atmosphere: 5

Food: 5

Service: 5

Usually get the Italian original. Great hoagie.

Atmosphere: 5

Food: 5

Service: 5

There were three people working. The man that took our order was very rude and appeared to be inconvenienced to be waiting on us. When the sandwiches were done, he literally threw them in the bag. I will not be going back.

The bathroom had no soap, paper towels or TOILET PAPER!! Where are they washing their hands after they use the bathroom????

Atmosphere: 2

Food: 2

Service: 2

Came in today for steak and cheese. It's been awhile. Place was clean, service was attentive and friendly and Sub hit the spot. Job well done to JM and the three employees working today. I will be back :)

Atmosphere: 4

Food: 5

Service: 5

Only 2 workers on store but worked extremely hard . I’m used to double digit employees at JM in my hometown store

Atmosphere: 3

Food: 5

Service: 5

The service and food were so good that it easily overwhelms the bland atmosphere.

Atmosphere: 3

Food: 5

Service: 5