Panera Bread

I usually have a good experience at Panera Bread, but today was disappointing. I ordered mac and cheese for my little one, and it was cold when we received it. The bread that came with my salad was extremely hard.
My kids also wanted dessert, so we ordered cinnamon rolls and a chocolate croissant. Unfortunately, they tasted like they were more than two days old. They were dry and not fresh, which was very disappointing.

Atmosphere: 1

Food: 1

Service: 3

It's Panera, just like every other Panera

Worst Panera I have ever been to in terms of food and service.

Don't ask about cleanliness.

Atmosphere: 3

Food: 1

Service: 2

The food was good. Some of the best I've had from Panera in a long time. The girl who ended up helping me was wonderful, but their ordering kiosk let me order 2 things of which they did not have, and then it put me in the queue behind 20 (yes 20) other people. I'm not sure how? Because I don't think there were even 20 other people in the restaurant. So this was very hit and miss. It will be awhile before I go back.

Atmosphere: 3

Food: 4

Service: 3

Was pretty good experience here.. Coffee was great

Atmosphere: 4

Food: 4

Service: 4

9AM on a Sunday morning and they’re out of everything bagels.

SIMPLY THE BEST. AUTHENTIC TASTE. OTHERS SELLING SAME BURGER FOR OVER $10

Atmosphere: 5

Food: 5

Service: 5

Orderd a chicken noodle soup, i got a bowl with noodles and no broth. This place is an embarrassment and a joke.

Atmosphere: 1

Food: 1

Service: 1

The system delivery pick up going down.. other customers get the food earlier

Service: 1

As a remote worker, I like to go to this exact Panera bread location because they have electric sockets all throughout this location. They even have a socket for their outdoor seating! I definitely recommend this place if you need a mobile office to get your work done !

Atmosphere: 5

Food: 5

Service: 5

thank you to whoever made my tuna sandwich w/ no tomato. I can tell it was made with a lot of love. and to everyone else in the kitchen I really appreciate all of you

Atmosphere: 5

Food: 5

Service: 5

I am sorry and I am not one to complain, but this morning my experience was so bad with this location and this Panera that I have to write this review. I had placed an order for a new teacher orientation that I was hosting. I placed it a day ahead at about three in the afternoon and the person I spoke to was very nice, Took my order and said that everything will be ready by 7 AM in which I needed To be at work by 7:30. Come to find when I got there at about 7 AM. The person working in the front counter was very confused And my order was not ready, and then she went to the manager who was handling the kitchen at that time, and he checked the monitor, and I guess they found my order, but it was not ready because it was overlooked… Instead of telling me what was going on they were fighting back-and-forth in Spanish and I understand Spanish very well. In which I’m not sure if they realize that I knew Spanish or not, but they were just going back-and-forth with each other and avoiding confronting me with the situation and the whole time, I thought I had maybe placed the order at the wrong location, but it turns out it was the correct location, but they were just avoiding to tell me, they were not even remotely sorry and if anything, the employees kept looking at me and were laughing as if it was a joke, and I know they were not laughing specifically at me, but they were specifically laughing at the situation kind of like oops we messed up or whoever was in charge of this messed up and they were snickering about it and it felt very embarrassing and it was also embarrassing because this was my first New teacher orientation that I was hosting, and I was already late… then the person had the audacity to tell me ma’am it’s gonna be five minutes so you should take a seat and they were just not sorry or even felt bad About the situation and I’m not saying that they have to go out on a limb, but damn can’t you just be a little sorry and make me feel a little better about it instead of being Big jerks about it and acting like it was my fault. The person admitted to me at the end yeah it’s because there was a bigger order ahead of yours and we overlooked yours and still no sorry! I really am a very understanding person, but in this case where you’re acting like the customer is a burden because of a mistake you made, it was just a very crappy experience, Which really sucks because this location is a nice location and I like Panera but Geez, they need to work on their customer service skills. I am not saying their job is easy because I think dealing with people on daily basis is not easy but in this case were you made a major mistake at least just say sorry and there will be a little bit more understanding versus trying to act like I’m the problem, And making your day bad.

Atmosphere: 1

Food: 4

Service: 1

Their Sip Club is the best ever

Atmosphere: 5

Food: 5

Service: 5

Good, fast

Atmosphere: 4

Food: 4

Service: 5

Really good broccoli & cheddar soup

Atmosphere: 3

Food: 4

Service: 3