This is the best starbucks in my area. The workers are the nicest and they always make my drinks taste so good! This is the only starbucks my family and I go to and it is the best!
Atmosphere: 5
Food: 5
Service: 5
Karen Lowe
Great team at Franklin Farm Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant
Riasat Zaman
Great Starbucks location. They do close some days early so be aware.Big spacious location. Plenty of different seating arrangements. Perfect place for catching up with friends, studying, or just enjoying caffeine.Customer service is good. It is well lit.Limited parking spots right in-front of the shop but plenty of parking nearby.I really like their impossible breakfast sandwich and the shaken espressos. Can’t go wrong with either white chocolate mocha or the caramel frappe.
Atmosphere: 5
Food: 4
Service: 4
Garrett Ray
Not sure who needs to hear this but the iced white mocha comes with whip cream.
John Cortez
I asked for a iced matcha latte with sweat cream foam but I don’t see the foam anywhere… I asked the barista if they added the foam, I was told that it was blended into the matcha, once I got home I found it was a lie they never added sweet cream foam.
Sarah Hefner
My go-to Starbucks. It is not even the closest one to me, but I prefer this Starbucks over the other one. They are friendly, efficient, and thoughtful. My drink is always right and they move very efficiently. Andy and Eric are always pleasant and smiling when I roll through the drive through which is a nice way to start the work day commute. They have a great team running this location.
Atmosphere: 5
Food: 5
Service: 5
Lawrence Marks
Maybe the best customer service I’ve ever had at Starbucks. The guy working the drive though window (early 20s dark hair maybe “Andrew”?)was professional, personable and fast with my order.
Atmosphere: 5
Food: 5
Service: 5
poop head
VERY selective of which customers they choose to greet and smile at ? not so selective of which customers they take money from though… ?
Haven Mannuzza
Horrible service and customer service. Made drinks wrong twice and made my partner and I very
Unfortunately I enjoy the occasional seasonal beverage and give Starbucks a try yet again. It seems of late ( the past couple years) that the welcoming customer response/greeting is non existent. Today the gentleman didn't crack a smile when he took my order. no greeting or thank you after I paid. That seemed to be to climate with the other 4 individuals working on orders as well as I watched and waited. To the gals credit who made my order she actually looked out at those waiting and said my name loud and clearly with a half smile. I'm not sure if it's the Starbucks training, lack of or possibly that's the quality of workers now being employed. Disinterested and not engaged.
alexandra flores
First time going here, I got a strawberry açai and it was good.
Reshad Nawal
I don’t understand these negative reviews, my mobile coffee orders are ready in 5 minutes, maybe 10 max. Even when I go in and order it’s way quicker than the drive thru and I get my drink in the same 5-10 minutes regardless. They’re open super early which is a lifesaver because I wake up at 4:30 for work on a combination of weekdays and weekends (along with full time college). The workers are always smiling, polite, and greet you good morning every time too. I stick to the same 3 or 4 drinks but they’re pretty complex, and they’ve never messed it up in my 2 years of going here. I couldn’t have made it this far without my elaborate and insanely caffeinated drinks and I owe the people here a kidney. I’m somewhat convinced that the reviews prove that the stereotype of entitled Starbucks regulars truly exists, since they’re not a true testament to how wonderful the people are at this location.
Atmosphere: 5
Food: 5
Service: 5
Jackie G.
I usually go to the drive-thru, I was greeted by Andrew who was super nice and attentive as well as the lady at the window who greeted me with a smile when she handed me my coffee. This was the best way to start my day! thank you guys!Vegetarian options: They have almond and oat milk
Atmosphere: 5
Food: 5
Service: 5
Dominick Napolotano
Disappointed with the Starbucks workers Union and their values, which have alienated me as a customer. ??
This is the best starbucks in my area. The workers are the nicest and they always make my drinks taste so good! This is the only starbucks my family and I go to and it is the best!
Atmosphere: 5
Food: 5
Service: 5
Great team at Franklin Farm Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant
Great Starbucks location. They do close some days early so be aware.Big spacious location. Plenty of different seating arrangements. Perfect place for catching up with friends, studying, or just enjoying caffeine.Customer service is good. It is well lit.Limited parking spots right in-front of the shop but plenty of parking nearby.I really like their impossible breakfast sandwich and the shaken espressos. Can’t go wrong with either white chocolate mocha or the caramel frappe.
Atmosphere: 5
Food: 4
Service: 4
Not sure who needs to hear this but the iced white mocha comes with whip cream.
I asked for a iced matcha latte with sweat cream foam but I don’t see the foam anywhere… I asked the barista if they added the foam, I was told that it was blended into the matcha, once I got home I found it was a lie they never added sweet cream foam.
My go-to Starbucks. It is not even the closest one to me, but I prefer this Starbucks over the other one. They are friendly, efficient, and thoughtful. My drink is always right and they move very efficiently. Andy and Eric are always pleasant and smiling when I roll through the drive through which is a nice way to start the work day commute. They have a great team running this location.
Atmosphere: 5
Food: 5
Service: 5
Maybe the best customer service I’ve ever had at Starbucks. The guy working the drive though window (early 20s dark hair maybe “Andrew”?)was professional, personable and fast with my order.
Atmosphere: 5
Food: 5
Service: 5
VERY selective of which customers they choose to greet and smile at ? not so selective of which customers they take money from though… ?
Horrible service and customer service. Made drinks wrong twice and made my partner and I very
Atmosphere: 3
Food: 4
Service: 2
Nice and
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Unfortunately I enjoy the occasional seasonal beverage and give Starbucks a try yet again. It seems of late ( the past couple years) that the welcoming customer response/greeting is non existent. Today the gentleman didn't crack a smile when he took my order. no greeting or thank you after I paid. That seemed to be to climate with the other 4 individuals working on orders as well as I watched and waited. To the gals credit who made my order she actually looked out at those waiting and said my name loud and clearly with a half smile. I'm not sure if it's the Starbucks training, lack of or possibly that's the quality of workers now being employed. Disinterested and not engaged.
First time going here, I got a strawberry açai and it was good.
I don’t understand these negative reviews, my mobile coffee orders are ready in 5 minutes, maybe 10 max. Even when I go in and order it’s way quicker than the drive thru and I get my drink in the same 5-10 minutes regardless. They’re open super early which is a lifesaver because I wake up at 4:30 for work on a combination of weekdays and weekends (along with full time college). The workers are always smiling, polite, and greet you good morning every time too. I stick to the same 3 or 4 drinks but they’re pretty complex, and they’ve never messed it up in my 2 years of going here. I couldn’t have made it this far without my elaborate and insanely caffeinated drinks and I owe the people here a kidney. I’m somewhat convinced that the reviews prove that the stereotype of entitled Starbucks regulars truly exists, since they’re not a true testament to how wonderful the people are at this location.
Atmosphere: 5
Food: 5
Service: 5
I usually go to the drive-thru, I was greeted by Andrew who was super nice and attentive as well as the lady at the window who greeted me with a smile when she handed me my coffee. This was the best way to start my day! thank you guys!Vegetarian options: They have almond and oat milk
Atmosphere: 5
Food: 5
Service: 5
Disappointed with the Starbucks workers Union and their values, which have alienated me as a customer. ??