Can anyone tell me what's going on with the counter in this store?I waited in line to buy coffee, and finally it was my turn, counter clerk dispersed, wondering what they were doing. After waiting for ten minutes, an Asian finally came to serve me. I got the latte I ordered quickly, but I had to wait ten minutes for the freshly brewed coffee. This purchase took me a full 20 minutes. I originally wanted to leave a tip, but the quality of service made me give up!
Liberty Forecast Channel
The Filipino guy with the short haircut was the only one doing work
Food: 4
Service: 1
Carl Pruschowsky
Without a doubt the worst Starbucks experience I've ever had.
F. S.
My order has been wrong for the last two times. I wonder how long have latte and mocha been the same? I order a Latte but I get a Mocha and it claims to be the same thing. It was truly a great experience. This was my last time here. Thanks!
Service: 1
Eliana C
My drink wasn’t properly made. My cup was meant to be lined with caramel and it was drizzled on top of my frappe and I was supposed to get extra crunch topping but barely got any. They only called out my first drink even though my second drink came out at a different time than the first. The last time I went here, my espresso tasted bitter and burnt like the shot pulled too long or the machine needed to be cleaned. She remade my drink and it tasted the same but I had no time to get it fixed again so I left. I’m disappointed. I used to love coming here.
Atmosphere: 1
Food: 1
Service: 1
Nevine Kamel
"Great coffee, cozy atmosphere, and friendly staff! The perfect spot to start my day or relax with a book. Love their seasonal drinks too. Highly recommended!"Parking: Lot of parkingWheelchair accessibility: Easy access
Atmosphere: 5
Food: 5
Service: 5
Dhdnnsjs Shnsbsbss
Good staff, if you order ahead you get your drink right away, always had a good experience here! Will always come back here when I’m at the mall
Mari B
The cashier was such a sweet
Atmosphere: 5
Food: 4
Service: 5
MrMister
Took 23 minutes to get a drink. 23 minutes. I can order a dinner in a restaurant and get served a hot fresh meal. The body language of the workers and the manager represent what's wrong with workers today. They ask if you want to tip and you get worse service than ever. Even when finishing drinks they just call a name once and add that drink into a pile of drinks waiting for customers. Why? Because they make little effort in getting the drink to the right people. It's pathetic.
heikkih722
Located in the center of the shopping mall, Starbucks offers good coffee and pastries. There are enough tables and space.
Starbucks is always great, love the acaiberry drink, my favorite!
Atmosphere: 5
Food: 5
Service: 5
Raj B.
This is the Starbucks inside the Dulles town center mall. Generally it is very crowded but today we were able to get our coffee and drinks within five minutes, not a bad start to the weekend.
Peter Ventres
People are great! ...oh, and so is the coffee.
Rick Gunnybeard
I don't go there anymore. A franchise that fails to pay their employees respectfully, hates America and also lets you stay in a drive thru for an hour to get an overpriced cup full of over sweetened water. No,thanks.
Atmosphere: 1
Food: 1
Service: 1
Eric K.
This place is the worst Starbucks ever, Very rude employee I don't want to see that b**** again
Can anyone tell me what's going on with the counter in this store?I waited in line to buy coffee, and finally it was my turn, counter clerk dispersed, wondering what they were doing. After waiting for ten minutes, an Asian finally came to serve me. I got the latte I ordered quickly, but I had to wait ten minutes for the freshly brewed coffee. This purchase took me a full 20 minutes. I originally wanted to leave a tip, but the quality of service made me give up!
The Filipino guy with the short haircut was the only one doing work
Food: 4
Service: 1
Without a doubt the worst Starbucks experience I've ever had.
My order has been wrong for the last two times. I wonder how long have latte and mocha been the same? I order a Latte but I get a Mocha and it claims to be the same thing. It was truly a great experience. This was my last time here. Thanks!
Service: 1
My drink wasn’t properly made. My cup was meant to be lined with caramel and it was drizzled on top of my frappe and I was supposed to get extra crunch topping but barely got any. They only called out my first drink even though my second drink came out at a different time than the first. The last time I went here, my espresso tasted bitter and burnt like the shot pulled too long or the machine needed to be cleaned. She remade my drink and it tasted the same but I had no time to get it fixed again so I left. I’m disappointed. I used to love coming here.
Atmosphere: 1
Food: 1
Service: 1
"Great coffee, cozy atmosphere, and friendly staff! The perfect spot to start my day or relax with a book. Love their seasonal drinks too. Highly recommended!"Parking: Lot of parkingWheelchair accessibility: Easy access
Atmosphere: 5
Food: 5
Service: 5
Good staff, if you order ahead you get your drink right away, always had a good experience here! Will always come back here when I’m at the mall
The cashier was such a sweet
Atmosphere: 5
Food: 4
Service: 5
Took 23 minutes to get a drink. 23 minutes. I can order a dinner in a restaurant and get served a hot fresh meal. The body language of the workers and the manager represent what's wrong with workers today. They ask if you want to tip and you get worse service than ever. Even when finishing drinks they just call a name once and add that drink into a pile of drinks waiting for customers. Why? Because they make little effort in getting the drink to the right people. It's pathetic.
Located in the center of the shopping mall, Starbucks offers good coffee and pastries. There are enough tables and space.
Restaurantji Recommends
Starbucks is always great, love the acaiberry drink, my favorite!
Atmosphere: 5
Food: 5
Service: 5
This is the Starbucks inside the Dulles town center mall. Generally it is very crowded but today we were able to get our coffee and drinks within five minutes, not a bad start to the weekend.
People are great! ...oh, and so is the coffee.
I don't go there anymore. A franchise that fails to pay their employees respectfully, hates America and also lets you stay in a drive thru for an hour to get an overpriced cup full of over sweetened water. No,thanks.
Atmosphere: 1
Food: 1
Service: 1
This place is the worst Starbucks ever, Very rude employee I don't want to see that b**** again