Subway
45985 120 Regal Plaza, Sterling
(703) 421-3338
Recent Reviews
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I ducked in, super late on a night before a field trip. I was LURKING, and they met my eyes and smiled.
This timeline has less swearing than expected. Do better.
Great customer service. The lady at the counter was so nice and patient in assisting us to get our orders. The food was fresh and as expected. Thank you.
Nice, clean, good service and easy to use self order option. Plus, they're open till 11.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Great service and excellent sandwich recommend this location
Using my coupons to bring down high price points. Staff is excellent and very helpful with new kiosk system. Ownership just needs to find a way outside of coupons to make Subway affordable. That is only problem I see in this store not being busier. It has the best service of any food place in the entire shopping center. Clean place to eat. They are doing a lot of things right.
Atmosphere: 5
Food: 5
Service: 5
They renovated the place with self ordering tablets. I didn’t know how to use it at first but the manager, Guillermo, was very helpful! The staff who makes the sandwiches are very kind and listen to your concerns. Highly recommend this place if you are a fan of subway food!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
This location is very well kept! They have touch-screen and online ordering available, and you can see a live update of your order status on the screen. The staff is VERY welcoming, and introduce themselves as soon as you walk through the door.
Atmosphere: 5
Food: 5
Service: 5
Ordered an Elite chicken bacon ranch today, with a coupon. Got sliced chicken instead of Rotisserie, and no bacon.
Please check any takeout orders. The receipt was correct but it seems like they skimped on my sandwich on purpose because I used a coupon and it was for pickup.
Atmosphere: 3
Food: 1
Service: 2
They renovated the place with self ordering tablets. I didn’t know how to use it at first but the manager, Guillermo, was very helpful! The staff who makes the sandwiches are very kind and listen to your concerns. Highly recommend this place if you are a fan of subway food!!!
Ordered an Elite chicken bacon ranch today, with a coupon. Got sliced chicken instead of Rotisserie, and no bacon.
Please check any takeout orders. The receipt was correct but it seems like they skimped on my sandwich on purpose because I used a coupon and it was for pickup.
Restaurantji Recommends
The people behind the counter are very welcoming. They followed the customization precisely. I’ve been to other subways in and around sterling, but this one is the best of all and great falls one is the worst. Good job guys.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
Good service, good food I love it
Good service, good food I love it
Atmosphere: 5
Food: 5
Service: 5
I had the pleasure of being helped by Jovel during my recent visit, and I must say he was nothing short of fantastic! Not only did Jovel ensure a quick and efficient service, but he also took the time to offer us various options and personalized our sandwiches to perfection. His personable nature and genuine kindness made our experience truly delightful. I am so impressed by his customer service that I find myself wanting to visit solely when he's working, just to receive his top-notch service every time. Jovel went above and beyond by inquiring about our flavor preferences and catering to our every need. Subway, please recognize Jovel's exceptional skills and consider promoting him to a managerial position. He is truly a gem and an asset to your team! I DONT KNOW WHO HIRED HIM BUT YOU DID A GREAT JOB WITH HIM!
THANK YOU AGAIN JOVEL
Atmosphere: 5
Food: 5
Service: 5
This service was so disappointing. I was ordering some food maybe like 40 minutes before they closed because I had a really long day and i just wanted to order some food I was hungry and they refused to take my order even though they had time to make it, I only ordered a cookie and a drink. I was so disappointed because this was just a terrible experience and I would've never expected this from subway.
Service: 1
I was on my way from work getting off a 7 hour shift and was craving a delicious cookie so I order it online like 30 minutes before closing. I waited and I see that my order has been CANCELED but it wasn’t even 10 yet and I was really excited about that cookie since I haven’t had one in months and was literally starving. I was devastated after thinking about that cookie all day and those cookies are bomb bomb. The workers couldn’t fit a small little order of a cookie is embarrassing I would’ve expected better.
Atmosphere: 3
Food: 5
Service: 1
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