A couple years ago I used to enjoy coming here with friends and family. Even going as far to recommend this establishment to anyone who asks for a great boba place. My last few visits have been far from great.The first incident we thought it was just a one off visit and gave them a few more chances. This last time was the worst experience of them all. I have noted repeatedly that the Sunday evening manager or shift leader is more interested in conversation and horseplay with her coworkers than the experience of the customers. This visit was no different. On average we have waited multiple times 25 minutes or more for two drinks (basic ones at that). Keep in mind most times we go there is no line. There were four employees including the manager or shift leader. My drink was overflowing and when I went to grab it from the counter it spilled everywhere and went all over my hand and the floor. I then waited and proceeded to ask for napkins. The employee in charge at the time gave me napkins and I mentioned the drink was spilling. She did not care to assist me in replacing the cup and gave me about three napkins for the mess.It is disappointing to see the standard of customer service as someone who previously worked in food service for several years. Being that this establishment is so local to me and seeing how the service has greatly diminished over the last year and half it is sad to see how little consideration there is for the customers. Having had this occur quite a few times now, it is discouraging and unless there is a change I will not be returning in person or recommending anyone buy their boba and experiencing what I have.
Atmosphere: 2
Food: 3
Service: 1
Gil C
Very good selection of milk teas and tons of food & desserts. Nice place.
Atmosphere: 5
Food: 5
Service: 5
Ian Gary Gillis
Best boba tea game in the area!
Atmosphere: 5
Food: 5
Service: 5
Corey
Staff is very friendly and the drinks are of high quality. You can also get good ramen and coffee here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Special Coffee, Bubble Tea Mochi, Mango Bingsu, Purple Purple, Mango Mango Cup Bing Su
Dahlia Awad
probably the worst boba tea i’ve ever had. they don’t warn you that the boba is flavorless. the drinks are either too sweet or not sweet at all, regardless of what level of sweetness you tell them you want. they also don’t do refunds or credits. they offer to remake the drink the same exact way they gave it to you the first time. i wouldn’t come here to satisfy your boba craving
Atmosphere: 3
Food: 1
Service: 1
Shannon Fultz
Cute little shop with lots of tastey drink options. Every time I take people here they always enjoy it. Also a few fun snacks available as
Atmosphere: 5
Food: 5
Service: 5
Jeanette Contreras
Worth the journey to find this hidden gem!
Atmosphere: 5
Food: 5
Service: 5
Victoria L.
Love this place! So glad there's a legit good bubble tea in this area! I definitely like this place more than Tea Break. I haven't had their food yet which is why I'm giving a 4 but their 5 are definitely a 5 star. The purple purple is my absolute favorite but any of their milk and fruit teas are good and they don't skimp.
Sara H.
Went in today for a strawberry banana Nutella crepe and got this instead. HOW IS THIS A CREPE.How is this even acceptable?
Erica B.
I think this place is a must try. We will go back. Lots to choose from. Every looked good. We tried the boba and some buns, both very good. Hidden gem in Sterling.
Got the cookies and cream shake and that was not good! It had a lot of chunk of ice in it and it was tasteless. The sides were also pretty bad. Do not recommend.
Atmosphere: 4
Food: 1
Lana M.
We love the bubble tea. We also like the Vietnamese Banh Minh sandwich s. Always good service. Like the Asian music.
Joshua Hensley
I Love this place, the milk brown sugar boba is my absolute favorite. Staff is always super nice and friendly. Whatever I order always comes with same quality.
Atmosphere: 5
Food: 5
Service: 5
Carla Hernandez
Went to the Food Festival in North Jersey today and this business was one of the Vendors. Unbelievably long lines for all stands since it was a very overcrowded event so the typical wait in line is about 30-45 mins. The event had kiosks to order ahead and pick up. I decided to order the mangonada ($10) for myself and a mango smoothie ($8) for the boyfriend. Unfortunately, still had to wait about 25 minutes in line anyways for your order to get called. After getting called...the first sip was a complete disappointment...tasted like flavored water. No exaggeration. Wondering if they were running out of syrup and was trying to stretch it to meet orders. Yes, syrup. Not real fruits. The ice is not finely blended. You can tell the blender was not the professional industrial kind since the ice was blended more like an ICEE slushie, not fine and creamy. It was like a chunkier Hawaiian Shaved ice. When you sip, the juice gets sucked up leaving you with a mountain of ice. I looked up their permanent business location which seems to look good. Maybe being mobile and not having everything they needed brought to the festival tent mightve affected their quality and flavor. I expected more out of a dessert place that seemed to have a wide variety of teas and smoothies. I think everyone that walked away after grabbing their order took a sip and shook their heads in disappointment just like my boyfriend and I did.
Atmosphere: 1
Food: 1
Service: 1
T T
Traveled an hour away to check out this place. So worth it! Its a lot different and unique. We got sick of Kungfu/Teado/Tiger sugar.They’re pretty busy, waited a little long to get our drinks but the drinks made it worth
A couple years ago I used to enjoy coming here with friends and family. Even going as far to recommend this establishment to anyone who asks for a great boba place. My last few visits have been far from great.The first incident we thought it was just a one off visit and gave them a few more chances. This last time was the worst experience of them all. I have noted repeatedly that the Sunday evening manager or shift leader is more interested in conversation and horseplay with her coworkers than the experience of the customers. This visit was no different. On average we have waited multiple times 25 minutes or more for two drinks (basic ones at that). Keep in mind most times we go there is no line. There were four employees including the manager or shift leader. My drink was overflowing and when I went to grab it from the counter it spilled everywhere and went all over my hand and the floor. I then waited and proceeded to ask for napkins. The employee in charge at the time gave me napkins and I mentioned the drink was spilling. She did not care to assist me in replacing the cup and gave me about three napkins for the mess.It is disappointing to see the standard of customer service as someone who previously worked in food service for several years. Being that this establishment is so local to me and seeing how the service has greatly diminished over the last year and half it is sad to see how little consideration there is for the customers. Having had this occur quite a few times now, it is discouraging and unless there is a change I will not be returning in person or recommending anyone buy their boba and experiencing what I have.
Atmosphere: 2
Food: 3
Service: 1
Very good selection of milk teas and tons of food & desserts. Nice place.
Atmosphere: 5
Food: 5
Service: 5
Best boba tea game in the area!
Atmosphere: 5
Food: 5
Service: 5
Staff is very friendly and the drinks are of high quality. You can also get good ramen and coffee here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Special Coffee, Bubble Tea Mochi, Mango Bingsu, Purple Purple, Mango Mango Cup Bing Su
probably the worst boba tea i’ve ever had. they don’t warn you that the boba is flavorless. the drinks are either too sweet or not sweet at all, regardless of what level of sweetness you tell them you want. they also don’t do refunds or credits. they offer to remake the drink the same exact way they gave it to you the first time. i wouldn’t come here to satisfy your boba craving
Atmosphere: 3
Food: 1
Service: 1
Cute little shop with lots of tastey drink options. Every time I take people here they always enjoy it. Also a few fun snacks available as
Atmosphere: 5
Food: 5
Service: 5
Worth the journey to find this hidden gem!
Atmosphere: 5
Food: 5
Service: 5
Love this place! So glad there's a legit good bubble tea in this area! I definitely like this place more than Tea Break. I haven't had their food yet which is why I'm giving a 4 but their 5 are definitely a 5 star. The purple purple is my absolute favorite but any of their milk and fruit teas are good and they don't skimp.
Went in today for a strawberry banana Nutella crepe and got this instead. HOW IS THIS A CREPE.How is this even acceptable?
I think this place is a must try. We will go back. Lots to choose from. Every looked good. We tried the boba and some buns, both very good. Hidden gem in Sterling.
Restaurantji Recommends
Got the cookies and cream shake and that was not good! It had a lot of chunk of ice in it and it was tasteless. The sides were also pretty bad. Do not recommend.
Atmosphere: 4
Food: 1
We love the bubble tea. We also like the Vietnamese Banh Minh sandwich s. Always good service. Like the Asian music.
I Love this place, the milk brown sugar boba is my absolute favorite. Staff is always super nice and friendly. Whatever I order always comes with same quality.
Atmosphere: 5
Food: 5
Service: 5
Went to the Food Festival in North Jersey today and this business was one of the Vendors. Unbelievably long lines for all stands since it was a very overcrowded event so the typical wait in line is about 30-45 mins. The event had kiosks to order ahead and pick up. I decided to order the mangonada ($10) for myself and a mango smoothie ($8) for the boyfriend. Unfortunately, still had to wait about 25 minutes in line anyways for your order to get called. After getting called...the first sip was a complete disappointment...tasted like flavored water. No exaggeration. Wondering if they were running out of syrup and was trying to stretch it to meet orders. Yes, syrup. Not real fruits. The ice is not finely blended. You can tell the blender was not the professional industrial kind since the ice was blended more like an ICEE slushie, not fine and creamy. It was like a chunkier Hawaiian Shaved ice. When you sip, the juice gets sucked up leaving you with a mountain of ice. I looked up their permanent business location which seems to look good. Maybe being mobile and not having everything they needed brought to the festival tent mightve affected their quality and flavor. I expected more out of a dessert place that seemed to have a wide variety of teas and smoothies. I think everyone that walked away after grabbing their order took a sip and shook their heads in disappointment just like my boyfriend and I did.
Atmosphere: 1
Food: 1
Service: 1
Traveled an hour away to check out this place. So worth it! Its a lot different and unique. We got sick of Kungfu/Teado/Tiger sugar.They’re pretty busy, waited a little long to get our drinks but the drinks made it worth
Atmosphere: 5
Food: 5
Service: 4