They like to add combo upgrades I never asked for. Be sure to specify or they will upcharge you.
Atmosphere: 4
Food: 3
Service: 2
Nick Gehret
If you're looking for a place where the food's cold and the service colder, this is it. I waited longer than my meal was edible!
Atmosphere: 1
Food: 1
Service: 1
Munkhchuluun Tseveljav
Worst place
Atmosphere: 1
Food: 1
Service: 1
crystal thomas
This afternoon I went through the drive-thru, and I was rushed the entire time, but I was the only one in line. Very rude service, and my order was not correct. At least can my order be correct, if I have to deal with a nasty attitude. Never again!
Food: 1
Service: 1
GMB
Not able to understand cashier.
Dietary restrictions: No gluten free items.
Atmosphere: 5
Food: 5
Service: 5
acekatana
I buy chocolate frosties at all Wendy's. It is the only food that I like from this chain. This past Sunday, I bought a frosty for the special price of $1. When I checked my bank account that evening, the posted amount was for $57. I went in the next Tuesday and showed the manager my bank statement. He got on the phone, talked with someone and they tracked down the error. I was given a full refund. I am very grateful that the manager and his staff were attentive in tracking down the issue. The manager gave me a free chocolate frosty for my trouble which was a nice touch!
Atmosphere: 4
Food: 4
Service: 5
EVELYN Carolina
One more bad attention for breakfast on Tuesday, August 27, one more bad attention
German Seda
Karla (manager) was very rude (right from the get go) to me & my kids just for asking for BBQ sauce. Would not recommend this place.
Atmosphere: 2
Food: 4
Service: 1
Geraliz Seda Jimenez
Karla was at the register and from the beginning was not friendly. My dad,brother, and i ordered our food, and when we got it, there was no sauce. My brother asked for sauce, and they only gave us two, so i got up and asked for two more because we both had nuggets and fries, and two sauces were not enough for two meals. When i asked karla very politely for sauce, she said, "What do you want?" and gave me attitude, then proceeded to give me one sauce because apparently we had enough. She said it's limited to two sauces per 10 piece nuggets, and mind you, we had two orders of 10 piece nuggets, and i told her that, and she got mad and tossed across the counter two sauces. She was rude the entire time and gave us ugly looks when we did nothing but be kind to her. I dont like this location anymore, and i dont recommend it to anyone.
Atmosphere: 1
Food: 3
Service: 1
Sergio Guerreiro
I'm not one to complain much, but this is the second time I received the same type of service here and from different employees each time. Both experiences have been the same in a span of about 1 year, so this a management issue on training employees to learn customer service. Drive through experience, no line, so no rush and no reason for my experience.
1. They ALWAYS try to uncharge you and do it even when you didn't ask for it. I always get $5 biggie bags for my kids when I go to Wendy's and the first time here, they uncharged me for the large version when I didnt ask for it. Not enough of a problem for me to change my order at the end when paying and complain about it, so I just yook it. However, this was the second time, they tried it and I clarified my request by saying I want the $5 biggie bag version after some back and forth about which version I wanted. Just to hear some grumbling in the background as they placed my order.
2. Rude, quick, take your food and get out type of attitude. Both times, I was given my order abruptly, with the drive through window shut in a manner like take it, go, don't aks any questions. Yet employees looking over their shoulder to see if I left as they turn their back on you.
3. Cheap with condiments - Both times I asked for BBQ and honey mustard when they asked me what saucessss I wanted. Both times they just gave me one package of BBQ in each biggie bag. The second visit I returned/reversed my vehicle saying I Don't have any honey mustard. I was given 2 packs with the window shut hard again.
Thr service is extremely rude combined with the lack of giving out condiments like they will go bankrupt if they give more than one sauce out is the reason I am making this post. I don't like to bash a place, but we like Wendy's food (the very few times we choose fast food) and this one is close to us. I hope (if I visit a 3rd time) to have a better experience next time. We just might take our business to another place when we choose fast food moving forward.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Wendy’S Baconator Jr Bacon Cheeseburger and Big Bacon Classic
One more bad attention for breakfast on Tuesday, August 27, one more bad attention
Junaid Jan
Employee recommended me to try the Saucy nuggets and they were amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Wendy's Hot & Crispy Fries, 10 PC Chicken Nugget Combo
Saman Malik
It was good experience at drive thru
Atmosphere: 5
Food: 5
Service: 5
Google User
Extremely rude lady at the front. I did not appreciate being yelled at for asking for sauce for my child. I was a regular customer. I will not be going there anymore.
Atmosphere: 1
Food: 3
Service: 1
Jay Gupta
Extremely rude lady at the front. I did not appreciate being yelled at for asking for sauce for my child. I was a regular customer. I will not be going there anymore.
They like to add combo upgrades I never asked for. Be sure to specify or they will upcharge you.
Atmosphere: 4
Food: 3
Service: 2
If you're looking for a place where the food's cold and the service colder, this is it. I waited longer than my meal was edible!
Atmosphere: 1
Food: 1
Service: 1
Worst place
Atmosphere: 1
Food: 1
Service: 1
This afternoon I went through the drive-thru, and I was rushed the entire time, but I was the only one in line. Very rude service, and my order was not correct. At least can my order be correct, if I have to deal with a nasty attitude. Never again!
Food: 1
Service: 1
Not able to understand cashier.
Dietary restrictions: No gluten free items.
Atmosphere: 5
Food: 5
Service: 5
I buy chocolate frosties at all Wendy's. It is the only food that I like from this chain. This past Sunday, I bought a frosty for the special price of $1. When I checked my bank account that evening, the posted amount was for $57. I went in the next Tuesday and showed the manager my bank statement. He got on the phone, talked with someone and they tracked down the error. I was given a full refund. I am very grateful that the manager and his staff were attentive in tracking down the issue. The manager gave me a free chocolate frosty for my trouble which was a nice touch!
Atmosphere: 4
Food: 4
Service: 5
One more bad attention for breakfast on Tuesday, August 27, one more bad attention
Karla (manager) was very rude (right from the get go) to me & my kids just for asking for BBQ sauce. Would not recommend this place.
Atmosphere: 2
Food: 4
Service: 1
Karla was at the register and from the beginning was not friendly. My dad,brother, and i ordered our food, and when we got it, there was no sauce. My brother asked for sauce, and they only gave us two, so i got up and asked for two more because we both had nuggets and fries, and two sauces were not enough for two meals. When i asked karla very politely for sauce, she said, "What do you want?" and gave me attitude, then proceeded to give me one sauce because apparently we had enough. She said it's limited to two sauces per 10 piece nuggets, and mind you, we had two orders of 10 piece nuggets, and i told her that, and she got mad and tossed across the counter two sauces. She was rude the entire time and gave us ugly looks when we did nothing but be kind to her. I dont like this location anymore, and i dont recommend it to anyone.
Atmosphere: 1
Food: 3
Service: 1
I'm not one to complain much, but this is the second time I received the same type of service here and from different employees each time. Both experiences have been the same in a span of about 1 year, so this a management issue on training employees to learn customer service. Drive through experience, no line, so no rush and no reason for my experience.
1. They ALWAYS try to uncharge you and do it even when you didn't ask for it. I always get $5 biggie bags for my kids when I go to Wendy's and the first time here, they uncharged me for the large version when I didnt ask for it. Not enough of a problem for me to change my order at the end when paying and complain about it, so I just yook it. However, this was the second time, they tried it and I clarified my request by saying I want the $5 biggie bag version after some back and forth about which version I wanted. Just to hear some grumbling in the background as they placed my order.
2. Rude, quick, take your food and get out type of attitude. Both times, I was given my order abruptly, with the drive through window shut in a manner like take it, go, don't aks any questions. Yet employees looking over their shoulder to see if I left as they turn their back on you.
3. Cheap with condiments - Both times I asked for BBQ and honey mustard when they asked me what saucessss I wanted. Both times they just gave me one package of BBQ in each biggie bag. The second visit I returned/reversed my vehicle saying I Don't have any honey mustard. I was given 2 packs with the window shut hard again.
Thr service is extremely rude combined with the lack of giving out condiments like they will go bankrupt if they give more than one sauce out is the reason I am making this post. I don't like to bash a place, but we like Wendy's food (the very few times we choose fast food) and this one is close to us. I hope (if I visit a 3rd time) to have a better experience next time. We just might take our business to another place when we choose fast food moving forward.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Wendy’S Baconator Jr Bacon Cheeseburger and Big Bacon Classic
Restaurantji Recommends
One more bad attention for breakfast on Tuesday, August 27, one more bad attention
Employee recommended me to try the Saucy nuggets and they were amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Wendy's Hot & Crispy Fries, 10 PC Chicken Nugget Combo
It was good experience at drive thru
Atmosphere: 5
Food: 5
Service: 5
Extremely rude lady at the front. I did not appreciate being yelled at for asking for sauce for my child. I was a regular customer. I will not be going there anymore.
Atmosphere: 1
Food: 3
Service: 1
Extremely rude lady at the front. I did not appreciate being yelled at for asking for sauce for my child. I was a regular customer. I will not be going there anymore.
Atmosphere: 1
Food: 3
Service: 1
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