So, I rarely eat here. And, only when I am already in the area. Definitely when Im not in a hurry because they are slow inside.
But every time is not a good experience. I typically use the kiosk to order. I never get a receipt from the kiosk, and the order is never delivered to the table. Its always put on the counter, no number called and I have no proof it is my order.
Recently they now have a password on the Wifi and its not posted anywhere. Pretty sure thats against mcdonalds corporate policy. My Medium Orange juice is usually more like a slightly above a small.
Chelsie Frazier
My family and I very rarely eat fast food. But this morning we just needed something quick and easy so we came to the strasburg McDonald's and the service was amazing and the food was all correct and prompt. The front cashier Ashley Fisher was very sweet and accommodating. I actually had a real convo with her, which with the hustle and bustle of people nowadays, doesn't come by very often. So that was very nice!! Great experience all around!!!
Atmosphere: 5
Food: 5
Service: 5
Mahir Sharif
Ashley fisher is the best salesperson ever. So kind and humble. 100% customer service
Atmosphere: 4
Food: 4
Service: 5
Shawn B
This place is an absolute joke. Orders are ALWAYS WRONG. Don't dare order anything with bacon because you'll never get it and they don't know the difference between regular and deluxe either so sandwiches are always missing lettuce and tomatoes. This is a long ongoing problem that's been brought to their attention no shortage of times. They're incompetent, don't hold any of their workers to any standards and clearly never will. It's obvious that management and ownership are checked out and just don't care. Do yourself a favor and head a town over to another McDonald's, or go across the street to Burger King.
Food: 2
Service: 1
Adrian Holston
I'm a visitor to this area and been here 6 times only got HOT FRIES ONE TIME....ORDER CORRECT 3.....IF I'M HERE ANY LONGER I WILL BY PASS THIS LOCATION
Atmosphere: 2
Food: 1
Service: 3
Matthew Mosser
Great place to stop at if you want to burn 40 mins waiting for your order to be wrong.
Atmosphere: 1
Food: 3
Service: 1
Kayden Lee
I bought three big Macs. Surprisingly, one of them had no beef at all but only vegetables
Atmosphere: 3
Food: 3
Service: 3
Vapor 120
When getting my bag from the drive thru both boxes of fries were out in upside down and when trying to fix it so they don't fully dump they emptied to the bottom of the bag and trying to grab them and put them back into the boxes resulted in burning my hand forcing me to just leave it until I got home resulting in them to get cold from sitting out like that.
Atmosphere: 1
Food: 3
Service: 1
Mazi M.
I placed an order through the McDonald’s mobile app using a combination of earned rewards points and out-of-pocket payment. After arriving at the location and entering my spot number for curbside pickup, I was met by a staff member who informed me that the store was closed — in the middle of the afternoon! No notice on the app, no signage, nothing.
What followed was a frustrating back-and-forth with McDonald’s corporate just to get my money refunded. Eventually, they agreed and offered a complimentary coupon as an apology… but that never showed up either.
This experience was a complete waste of time and left a really bad impression. If McDonald’s wants to push mobile ordering and loyalty points, they need to ensure locations are properly updated in the app — and that promises to customers are followed through.
Amusementparkguy
A friend and I grabbed a quick breakfast here as we headed out for the day. Food offerings for breakfast are the same as other McDonald's restaurants. We got our food quickly. It tasted good. Service was good.
They didn’t include several things I asked for. Even tho I payed for it. Did not give me one of the drinks, didn’t put the right amount of chicken nuggets? Didn’t put the sauce or the extra fries in kids meal. It’s a ripoff to pay and extra 10 dollars for this to not get it
Shaun Cross
My experience was great, actually. Food was hot food was fast service was polite they actually put ketchup in the bag and napkins... Believe it or not drinks tasted great. The store is a staple in the chain.
Onion Warlock
This hispanic guy who worked their called me sir, made my day
Jack Kibler
This food was so good
Dave Novobilski
Fastest service I have had at a McDonald's in years.
So, I rarely eat here. And, only when I am already in the area. Definitely when Im not in a hurry because they are slow inside. But every time is not a good experience. I typically use the kiosk to order. I never get a receipt from the kiosk, and the order is never delivered to the table. Its always put on the counter, no number called and I have no proof it is my order. Recently they now have a password on the Wifi and its not posted anywhere. Pretty sure thats against mcdonalds corporate policy. My Medium Orange juice is usually more like a slightly above a small.
My family and I very rarely eat fast food. But this morning we just needed something quick and easy so we came to the strasburg McDonald's and the service was amazing and the food was all correct and prompt. The front cashier Ashley Fisher was very sweet and accommodating. I actually had a real convo with her, which with the hustle and bustle of people nowadays, doesn't come by very often. So that was very nice!! Great experience all around!!!
Atmosphere: 5
Food: 5
Service: 5
Ashley fisher is the best salesperson ever. So kind and humble. 100% customer service
Atmosphere: 4
Food: 4
Service: 5
This place is an absolute joke. Orders are ALWAYS WRONG. Don't dare order anything with bacon because you'll never get it and they don't know the difference between regular and deluxe either so sandwiches are always missing lettuce and tomatoes. This is a long ongoing problem that's been brought to their attention no shortage of times. They're incompetent, don't hold any of their workers to any standards and clearly never will. It's obvious that management and ownership are checked out and just don't care. Do yourself a favor and head a town over to another McDonald's, or go across the street to Burger King.
Food: 2
Service: 1
I'm a visitor to this area and been here 6 times only got HOT FRIES ONE TIME....ORDER CORRECT 3.....IF I'M HERE ANY LONGER I WILL BY PASS THIS LOCATION
Atmosphere: 2
Food: 1
Service: 3
Great place to stop at if you want to burn 40 mins waiting for your order to be wrong.
Atmosphere: 1
Food: 3
Service: 1
I bought three big Macs. Surprisingly, one of them had no beef at all but only vegetables
Atmosphere: 3
Food: 3
Service: 3
When getting my bag from the drive thru both boxes of fries were out in upside down and when trying to fix it so they don't fully dump they emptied to the bottom of the bag and trying to grab them and put them back into the boxes resulted in burning my hand forcing me to just leave it until I got home resulting in them to get cold from sitting out like that.
Atmosphere: 1
Food: 3
Service: 1
I placed an order through the McDonald’s mobile app using a combination of earned rewards points and out-of-pocket payment. After arriving at the location and entering my spot number for curbside pickup, I was met by a staff member who informed me that the store was closed — in the middle of the afternoon! No notice on the app, no signage, nothing.
What followed was a frustrating back-and-forth with McDonald’s corporate just to get my money refunded. Eventually, they agreed and offered a complimentary coupon as an apology… but that never showed up either.
This experience was a complete waste of time and left a really bad impression. If McDonald’s wants to push mobile ordering and loyalty points, they need to ensure locations are properly updated in the app — and that promises to customers are followed through.
A friend and I grabbed a quick breakfast here as we headed out for the day. Food offerings for breakfast are the same as other McDonald's restaurants. We got our food quickly. It tasted good. Service was good.
Restaurantji Recommends
They didn’t include several things I asked for. Even tho I payed for it. Did not give me one of the drinks, didn’t put the right amount of chicken nuggets? Didn’t put the sauce or the extra fries in kids meal. It’s a ripoff to pay and extra 10 dollars for this to not get it
My experience was great, actually. Food was hot food was fast service was polite they actually put ketchup in the bag and napkins... Believe it or not drinks tasted great. The store is a staple in the chain.
This hispanic guy who worked their called me sir, made my day
This food was so good
Fastest service I have had at a McDonald's in years.
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