Arby's

2566 Stuarts Draft Hwy, Stuarts Draft
(540) 337-3962

Recent Reviews

Sort by
MJ M

This place needs a regional mgr to pay a visit asap. Every time I come to this location, the orders either are never right or they’re half way and lazily prepared. Last time I came by here, the woman at the window refused to warm up the au jus for your French dips due to it always being lukewarm. The employee at the window flat out refused. I told her to cancel the order altogether and left. I won’t be coming back here. Your staff is lazy and inhospitable.

Matthew Welcher

I had a cock roach come out my food

Atmosphere: 1

Food: 1

Service: 1

mike laffey

Food was good, service Great 👍

Atmosphere: 3

Food: 4

Service: 5

Mickie Toman

Have had bad experiences. But I am impressed with Maddie service. She acknowledged my problem and had a solution. Was very kind and professional. This was the best experience I have had at this Arby's. I'm a frequent customer. I will continue to go and happy for being acknowledged . Maddie I appreciate you.

Food: 5

Service: 5

John Huffman

This is unequivocally the worst Arby's I've ever been to. Spent $20 on cold fries, stale bread, and a single slice of over-seasoned meat. When I asked for sauce, the genius running the drive through made what could only be called a combination of a grunt and a chuckle and just walked away, never to return.

Atmosphere: 1

Food: 1

Service: 1

Anthony G. Alicea

Great service, delicious food

Atmosphere: 4

Food: 5

Service: 4

Steve Daniels

Can't beat a Classic Roast Beef sandwich, curly fries and a drink.

Atmosphere: 4

Food: 5

Service: 5

Karen Quick

I spent $45.87 for food this evening I can’t even eat! Paid for beef and cheddar and just got a regular roast beef. One of the roast beef sandwiches I got the beef on it was hard and crusty. Both crinkle and curly fries were so hard they had to go into the trash. I hate leaving a bad review but this is nonsense paying this much for food we can not even eat. Also been trying to call the store with no avail.
Thanks Karen

Food: 1

Jennifer Kennedy

I ordered and paid for a half pound roast beef. I got a regular size roast beef, half the roast beef as raw. I tried to call the store. They’re not accepting phone calls.

Atmosphere: 1

Food: 1

Service: 1

Kelsey Harris

Nice inside. Restrooms were clean and food was good!

Atmosphere: 4

Food: 4

Service: 4

Joel Tutt

Drive thru was very unprofessional would not take my coupon then argued with me attendant stated he had freedom of speech to tell whatever he wanted asked for a manager she did nothing to correct the problem and let employee keep talking over me very unprofessional on managers part also

Amy Sullivan

Waited for food. Delicious but took a while...

Atmosphere: 5

Food: 5

Service: 5

Elizabeth Edwards

great drive thru experiences always, never been into the store. good food. but Arby's is never cheap. guess it is all in what you are looking for. right? think so.

Atmosphere: 3

Food: 5

Service: 5

Danielle Kelly

Food is not hot, not fresh, and CUSTOMER SERVICE IS NOT APPROPRIATE!! Go here if you want o be shamed and cussed! And have the corporate office agree that the employees are always right. WRONG!!! What happened to the customer being right????

Atmosphere: 1

Food: 1

Service: 1

Jennifer Chandler

I'm beyond mad I paid 30$ for an order that I didn't get I got a cold roast beef with no sauce I asked for.Cold curly fries I literally threw it away. I think it's unprofessional to leave bad reviews but this wasn't just one occasion. Trying to prepare people from spending their money on something that's not the truth. Don't say I didn't warn you.

Loading...