I spent $45.87 for food this evening I can’t even eat! Paid for beef and cheddar and just got a regular roast beef. One of the roast beef sandwiches I got the beef on it was hard and crusty. Both crinkle and curly fries were so hard they had to go into the trash. I hate leaving a bad review but this is nonsense paying this much for food we can not even eat. Also been trying to call the store with no avail. Thanks Karen
Food: 1
Jennifer Kennedy
I ordered and paid for a half pound roast beef. I got a regular size roast beef, half the roast beef as raw. I tried to call the store. They’re not accepting phone calls.
Atmosphere: 1
Food: 1
Service: 1
Kelsey Harris
Nice inside. Restrooms were clean and food was good!
Atmosphere: 4
Food: 4
Service: 4
Joel Tutt
Drive thru was very unprofessional would not take my coupon then argued with me attendant stated he had freedom of speech to tell whatever he wanted asked for a manager she did nothing to correct the problem and let employee keep talking over me very unprofessional on managers part also
Amy Sullivan
Waited for food. Delicious but took a while...
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Edwards
great drive thru experiences always, never been into the store. good food. but Arby's is never cheap. guess it is all in what you are looking for. right? think so.
Atmosphere: 3
Food: 5
Service: 5
Danielle Kelly
Food is not hot, not fresh, and CUSTOMER SERVICE IS NOT APPROPRIATE!! Go here if you want o be shamed and cussed! And have the corporate office agree that the employees are always right. WRONG!!! What happened to the customer being right????
Atmosphere: 1
Food: 1
Service: 1
Jennifer Chandler
I'm beyond mad I paid 30$ for an order that I didn't get I got a cold roast beef with no sauce I asked for.Cold curly fries I literally threw it away. I think it's unprofessional to leave bad reviews but this wasn't just one occasion. Trying to prepare people from spending their money on something that's not the truth. Don't say I didn't warn you.
Douglas Crabb
Very rude to the customers. Let you stand at the counter for as long as they are having there conversations. You are a bother when you walk in until you leave. Very unprofessional and should not be in customer service.
No one answered at the drive thru, so I pulled up to the window, only to be sent around again. They're seriously understaffed, and it's because staff is underpaid.
They're also seriously understocked, and frequently run out of ingredient and even beverage options!
They need to up their game. Also, the food is bland and almost flavorless.
Dave Butler
Looks like Arby’s stepped it up in Draft! Much better since remodeling
Ernest Wayne
Saturday night went through the drive thru. No roast beef, wasn't ready at 9:30 PM
Rod Jaeger
Kid at the drive thru over-filled a coke and handed it to me while it was pouring out the top dripping down the side of my brand new car and inside door panel. Not a great experience after waiting for the grand re-opening.
I spent $45.87 for food this evening I can’t even eat! Paid for beef and cheddar and just got a regular roast beef. One of the roast beef sandwiches I got the beef on it was hard and crusty. Both crinkle and curly fries were so hard they had to go into the trash. I hate leaving a bad review but this is nonsense paying this much for food we can not even eat. Also been trying to call the store with no avail.
Thanks Karen
Food: 1
I ordered and paid for a half pound roast beef. I got a regular size roast beef, half the roast beef as raw. I tried to call the store. They’re not accepting phone calls.
Atmosphere: 1
Food: 1
Service: 1
Nice inside. Restrooms were clean and food was good!
Atmosphere: 4
Food: 4
Service: 4
Drive thru was very unprofessional would not take my coupon then argued with me attendant stated he had freedom of speech to tell whatever he wanted asked for a manager she did nothing to correct the problem and let employee keep talking over me very unprofessional on managers part also
Waited for food. Delicious but took a while...
Atmosphere: 5
Food: 5
Service: 5
great drive thru experiences always, never been into the store. good food. but Arby's is never cheap. guess it is all in what you are looking for. right? think so.
Atmosphere: 3
Food: 5
Service: 5
Food is not hot, not fresh, and CUSTOMER SERVICE IS NOT APPROPRIATE!! Go here if you want o be shamed and cussed! And have the corporate office agree that the employees are always right. WRONG!!! What happened to the customer being right????
Atmosphere: 1
Food: 1
Service: 1
I'm beyond mad I paid 30$ for an order that I didn't get I got a cold roast beef with no sauce I asked for.Cold curly fries I literally threw it away. I think it's unprofessional to leave bad reviews but this wasn't just one occasion. Trying to prepare people from spending their money on something that's not the truth. Don't say I didn't warn you.
Very rude to the customers. Let you stand at the counter for as long as they are having there conversations. You are a bother when you walk in until you leave. Very unprofessional and should not be in customer service.
Atmosphere: 1
Food: 2
Service: 1
Great fast service
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Roast Beef, Loaded Curly Fries
Restaurantji Recommends
Good food and people was awesome
No one answered at the drive thru, so I pulled up to the window, only to be sent around again. They're seriously understaffed, and it's because staff is underpaid.
They're also seriously understocked, and frequently run out of ingredient and even beverage options!
They need to up their game. Also, the food is bland and almost flavorless.
Looks like Arby’s stepped it up in Draft! Much better since remodeling
Saturday night went through the drive thru. No roast beef, wasn't ready at 9:30 PM
Kid at the drive thru over-filled a coke and handed it to me while it was pouring out the top dripping down the side of my brand new car and inside door panel.
Not a great experience after waiting for the grand re-opening.
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