Arby's
1516 Holland Rd, Suffolk
(757) 539-0651
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Floor was really sticky . Staff was really slow and didn't pay attention to the customers. Excessive wait time. And the food was Microwaved
Atmosphere: 1
Food: 3
Service: 1
Minus 1 star because if you eat in you don't get a tray. I like to make a puddle of ketchup on my tray so that I can dip my fries into it. All they offer is ridiculously tiny dipping cups. They're not even 1 fluid ounce. The main Arby Q sauce dispenser was empty. At least there were enough clean tables and they had my food ready reasonably quickly.
Atmosphere: 3
It's been awhile since I've ordered one but I had to do it. The meat mountain was as amazing as ever.
Food: 4
Service: 5
Recommended dishes: French Dip, Roast Beef, Curly Fries, Reuben
They didn't know what the Super roast beef was, but they did add the lettuce and tomato when I asked, other than that great job.
Atmosphere: 3
Food: 4
Service: 4
Ordered the French dip and Swiss, it's basically a expensive bread sandwich, there was maybe one slice of meat on it. Do not support business's like this that intentionally rip you off, support mom and pop
Food: 1
Love Arby's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
They are very unclean and they have poor customer service
Atmosphere: 1
Food: 2
Service: 1
We ordered at the drive thru. We got the 2 for $6.99, one fishand one beef and cheddar. The fish sandwich was okay, Theresa's tarter sauce all over the outside of the bun, and the lettuce was wilted bad. The beef and cheddar, had a sauce on it that tasted rancid. After spitting the first bite out, I took the sandwich apart to look and that's where I found a piece of plastic. See the pic.
I don't think I will be back, especially after reading other reviews and talking to friends.
Atmosphere: 2
Food: 1
Service: 3
Restaurant dirty needs extra cleaning and roast beef cheddar not great at all
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Chicken Bacon Swiss Sandwich
Season curly fries are good here...
Vegetarian options: Fries is the only option for vegans
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Curly Fries
Restaurantji Recommends
The store seams to have other priorities in counter service.
Parking: The Store is part of a Miller Mart gas station.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Arby's Signature Sandwiches
Ordered at drive thru. One order. Was told to pull up. Waited 15 minutes. Walked inside and asked to be refunded. The help started arguing with each other. I just said please give me my money back. Then they started yelling at me. One would just not stop. I finally told her to shut up. The manager came put of the office. She did not say one word to me. She went to the cash register at the drive thru and she was on the phone with somebody. I don't think she knew how to do a refund. I waited 3 or 4 more minutes. I asked again for my money back. The one I had told to shut up started yelling at me again and would not stop. Then another worker came up to me and said 'I know why you are doing this' and started to put at her forearm. The other worker was still yelling at me because I would not pay any attention to her. Finally after about 15 minutes and about 8 minutes inside I finally was refunded. No apologies, no nothing . When the worker brought the money she just laid it on the counter. The manager never came over and said anything. It was absolutely ridiculous. I have been to this Arby's hundreds of times and I have never experienced anything like this. Whoever has this franchise needs to have it revoked by the franchiser. Never again will I ever do business at this location. If I could rate it minus 5, that is what it deserves. If I were you, I would think twice before doing business with this venue. An awful experience!
Atmosphere: 1
Service: 1
Complained about preparing food for a family, didn't even serve us.
Service: 1
I love this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Tables dirty, all employees on phones, no condiments I'm condiment area, had to ask
Atmosphere: 2
Food: 3
Service: 1
Loading...