I was in to pick up a doordash Porsche county. An employee looked right at me. Made eye contact then turns around and walks away to the back. Another employee that was standing next to him. The assistant manager standing there yes with his back to me but doesn't acknowledge . The employee that had looked at me comes back and asks what it is. I mean I tell him I'm picking up for doordash and I also point out what he just did. Both the assistant manager and the employee instead of taking accountability. Just tried to present excuse after excuse. How is it that an assistant manager cannot handle a simple complaint? Constructive complaint? I was not all right. I wasn't raising my voice. I wasn't mad. I was pointing out the treatment I had received and all I get are excuses.
Atmosphere: 2
Food: 2
Service: 1
Matthew Carr
Shake machine always broke.
Cheryl Kitchen
Order had mistakes. No doubt they would have fixed it, but we were running out of time. The burger meat had odd, different taste. I didn't eat it. Fries were awesome.
Atmosphere: 1
Food: 1
Service: 1
Lady CTE
Service was fast even with a special order
Atmosphere: 4
Food: 4
Service: 4
Bryan Foley
Over priced compared to Virginia Beach. Their $6 duo is $5 in Virginia Beach even during tourist season
Atmosphere: 5
Food: 5
Service: 5
James
Nice service from staff , restrooms we're OK clean.. store in general was clean and inviting..
Atmosphere: 4
Food: 4
Service: 5
Linnie Cain
Ref: Order#38. No Quality Assurance - Missing Onion Rings Burger King on Bridge Road Suffolk Va
20 Jul 25: Purchased food from Burger King (BK) using their app. Food arrived, and I was missing a large onion rings. I contacted BK, who was willing to give me a $10 coupon to use on my next purchase. However, I wanted my large onion rings or a refund of the onion ring purchase price. BK indicate they can't refund my money. I told them I didn't pay with a coupon. In any event, no onion rings and no refund. Somebody in supervision or management should be reviewing what their employees are doing by providing quality assurance. I'm positive no one checked my order for accuracy.
Food: 5
Service: 1
brandon francis
Too expensive
Atmosphere: 3
Food: 2
Service: 3
Jossy music Mon
They have very kind people.
Atmosphere: 5
Food: 5
Service: 5
Sara Collins
Not very clean, server wasn't paying attention to our order so we got the totally wrong one. Still, decent experience.
This place was great, and drastically went down hill.
The past couple months, we haven't had a single order correct, they aren't keeping up with the freestyle machine in store, and the tables when we did eat in were dirty.
Trying to explain anything to the older man that works there is a struggle. You end up repeating yourself multiple times, and then he goes and does whatever he wants. Example: him: Do you want ice in the cup? Me: No Him: brings back cup with ice. (Mind you this is a shorter version. I said no multiple times, and I couldn't solve this myself because they refuse to keep up with the drink machine.)
My kid needed water, and I had to go in anyway because they left out part of themeal, AGAIN,
Atmosphere: 1
Food: 2
Service: 1
WeirdyTV (Hiko)
This place was great, and drastically went down hill.
The past couple months, we haven't had a single order correct, they aren't keeping up with the freestyle machine in store, and the tables when we did eat in were dirty.
Trying to explain anything to the older man that works there is a struggle. You end up repeating yourself multiple times, and then he goes and does whatever he wants. Example: him: Do you want ice in the cup? Me: No Him: brings back cup with ice. (Mind you this is a shorter version. I said no multiple times, and I couldn't solve this myself because they refuse to keep up with the drink machine.)
My kid needed water, and I had to go in anyway because they left out part of themeal, AGAIN,
Robert A Wise
Went drive thru around 1230. Kids meal, came home a hero with the dragon toy. Food was hot 🔥 thank you
Elizabeth Bullaboy
Never had a wrong order at this Burger King, sometimes the wait to order inside can be a little long, but it's worth it. The food is carefully prepared, no mistakes on special instructions, employees are meticulous and friendly. Customer for life!!
Ryan Folks
Great food, great service, nice soda selection, clean bathrooms!
I was in to pick up a doordash Porsche county. An employee looked right at me. Made eye contact then turns around and walks away to the back. Another employee that was standing next to him. The assistant manager standing there yes with his back to me but doesn't acknowledge . The employee that had looked at me comes back and asks what it is. I mean I tell him I'm picking up for doordash and I also point out what he just did. Both the assistant manager and the employee instead of taking accountability. Just tried to present excuse after excuse. How is it that an assistant manager cannot handle a simple complaint? Constructive complaint? I was not all right. I wasn't raising my voice. I wasn't mad. I was pointing out the treatment I had received and all I get are excuses.
Atmosphere: 2
Food: 2
Service: 1
Shake machine always broke.
Order had mistakes. No doubt they would have fixed it, but we were running out of time. The burger meat had odd, different taste. I didn't eat it. Fries were awesome.
Atmosphere: 1
Food: 1
Service: 1
Service was fast even with a special order
Atmosphere: 4
Food: 4
Service: 4
Over priced compared to Virginia Beach. Their $6 duo is $5 in Virginia Beach even during tourist season
Atmosphere: 5
Food: 5
Service: 5
Nice service from staff , restrooms we're OK clean.. store in general was clean and inviting..
Atmosphere: 4
Food: 4
Service: 5
Ref: Order#38. No Quality Assurance - Missing Onion Rings
Burger King on Bridge Road Suffolk Va
20 Jul 25: Purchased food from Burger King (BK) using their app. Food arrived, and I was missing a large onion rings. I contacted BK, who was willing to give me a $10 coupon to use on my next purchase. However, I wanted my large onion rings or a refund of the onion ring purchase price. BK indicate they can't refund my money. I told them I didn't pay with a coupon. In any event, no onion rings and no refund. Somebody in supervision or management should be reviewing what their employees are doing by providing quality assurance. I'm positive no one checked my order for accuracy.
Food: 5
Service: 1
Too expensive
Atmosphere: 3
Food: 2
Service: 3
They have very kind people.
Atmosphere: 5
Food: 5
Service: 5
Not very clean, server wasn't paying attention to our order so we got the totally wrong one. Still, decent experience.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
This place was great, and drastically went down hill.
The past couple months, we haven't had a single order correct, they aren't keeping up with the freestyle machine in store, and the tables when we did eat in were dirty.
Trying to explain anything to the older man that works there is a struggle. You end up repeating yourself multiple times, and then he goes and does whatever he wants.
Example: him: Do you want ice in the cup? Me: No Him: brings back cup with ice.
(Mind you this is a shorter version. I said no multiple times, and I couldn't solve this myself because they refuse to keep up with the drink machine.)
My kid needed water, and I had to go in anyway because they left out part of themeal, AGAIN,
Atmosphere: 1
Food: 2
Service: 1
This place was great, and drastically went down hill.
The past couple months, we haven't had a single order correct, they aren't keeping up with the freestyle machine in store, and the tables when we did eat in were dirty.
Trying to explain anything to the older man that works there is a struggle. You end up repeating yourself multiple times, and then he goes and does whatever he wants.
Example: him: Do you want ice in the cup? Me: No Him: brings back cup with ice.
(Mind you this is a shorter version. I said no multiple times, and I couldn't solve this myself because they refuse to keep up with the drink machine.)
My kid needed water, and I had to go in anyway because they left out part of themeal, AGAIN,
Went drive thru around 1230. Kids meal, came home a hero with the dragon toy. Food was hot 🔥 thank you
Never had a wrong order at this Burger King, sometimes the wait to order inside can be a little long, but it's worth it. The food is carefully prepared, no mistakes on special instructions, employees are meticulous and friendly. Customer for life!!
Great food, great service, nice soda selection, clean bathrooms!
Loading...