Duck Donuts
1013 University Blvd Suite #260, Suffolk
(757) 483-8917
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1013 University Blvd Suite #260, Suffolk
(757) 483-8917
My first visit and am not impressed by their donuts. Service was great and workers very polite, but the donuts are below average. I ordered 3 different variety of donut and they were all below average. All the donuts were over coated with toppings which tries to kill the taste and texture of an average donut. Sometimes too much is no good, and that's my opinion on the toppings of their donuts.
Atmosphere: 3
Food: 2
Service: 5
If you get here around 6:30+ they are already out of donut mix and are just ready to head out. They are not consistent on how they make them at all.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Duck Donuts Made-To-Order Donuts
WARM donuts always wins,,,
Atmosphere: 5
Food: 5
Service: 5
Today’s (8/23/2025) Duck Donuts visit was an absolute train wreck and a complete waste of time. We placed our order at 9:25 a.m. and by 10:05 a.m., we had received absolutely nothing. The staff had no idea what they were doing—wandering around aimlessly, one person glued to their phone trying to get directions from a manager, and everyone else looked like it was their first day on the job. They were completely undertrained. Several other customers gave up and asked for refunds, and even that took forever. We had an appointment we couldn’t miss, so we had to leave with no food and no refund in hand. This was hands down the worst Duck Donuts experience we’ve ever had. If they don’t fix their service, I wouldn’t be surprised if more customers just walk out like we did. Complete failure on the MANAGEMENT’s part. Total disaster!
Service: 1
They have donuts with bacon!
Atmosphere: 3
Food: 5
Service: 5
Before today I would have given this place five stars and recommended it to any friends and family. First picture is today while second and third are previous visits. Took 20 minutes to get two sandwiches and a coffee while the three people who ordered after us walked out with boxes of donuts and coffees. Our sandwiches were started but just sitting there while they prioritized larger orders taken after ours so by the time we got them the bottom was soggy and then they weren’t even well put together or topped correctly. Extremely disappointed in our experience neither the staff or food came even close to expectations.
Atmosphere: 2
Food: 3
Service: 2
The can get busy so be patient and you’ll not regret it. They have an amazing selection to choose from that will satisfy all the picky eaters. Not to mention a good selection of merchandise and drinks to choose from.
Atmosphere: 5
Food: 5
Service: 4
Ruined me for other donuts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Duck Donuts Made-To-Order Donuts, Maple Bacon Donuts
Pretty fair location and up to par with other locations. Can be hard to order specific drinks on apps but don’t usually have an issue ordering in person. Donut base is always amazing but something I’ve noticed across all stores is that flavored icings don’t taste like much of anything. Recommend Chocolate or Maple Bacon for those that want a great option.
Atmosphere: 5
Food: 4
Service: 4
The workers on 7/10/25 around noon were awesome. They made the experience worth the visit. Unique idea kinda like a subway but with doughnuts.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Doughnut
Restaurantji Recommends
Great service and amazing quality products
Atmosphere: 5
Food: 5
Service: 5
Best donuts I have ever had! The S’mores donut almost melts in your mouth, and it was super duper good!!!! The employee was super friendly! Must stop to get donuts there!!!!!!!!!! They are super good!!!!!!!!!!!!! 😋
Atmosphere: 5
Food: 5
Service: 5
They don't have a bad donut. When they have the apple filling donut they are the best in the 757
My boyfriend was trying duck donuts for the first time, and we couldn’t have asked for a better experience. Our cashier, Aaron, has the BEST energy! He is very personable, and created such a fun environment by talking to my boyfriend about Dragon Ball Z. He recommended the maple bacon donut too which, in my humble opinion, is the best donut they (have as someone who goes to duck donuts a lot). Aaron definitely makes the most out of his job, which props to him honestly!
Lots of hype so I was expecting more. I love donuts and even worked in a donut shop once in L.A. They are made fresh cake donuts and you choose the topping which they have a lot of choices. Mine was hot but it didn’t blow me away (like VoDoo donuts in Portland 😎). Service was friendly
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