Alana Wilkins the owner is not a people person. Her cashier is very welcoming and friendly. Alana had to come out from the back to help the cashier, she did not speak, I spoke first. Told her thank you for the last minute order, she just gave me a half smile. The cashier said "Oh Alana she gave you this", and handed her the $20 tip I left for her. Alana took the tip, put it in her pocket and did not look up or say thank you. The freeze dried candy was good. But the cake bites were not what we expected. It was not cake. It's like cake batter or cookie dough wrapped in a chocolate coating. The experience was not a Candy, Ice Cream, and Cake type of fun I was looking for.
Atmosphere: 1
Food: 1
Service: 1
Ronnie Hush
Everything was good. Only recommendation. If you note that the cookies are Oreos. Please make sure that they are. For someone who loves Oreos, I was disappointed. But other than that it was good.
Ice cream nachos were amazing. Definitely recommend it for two people. Interesting idea definitely worth the drive to Suffolk after a long day at work.
Theresa Obyrne
Such a great addition to downtown. Everything we've tried is delicious. The staff are friendly and the shop is adorable.
Wickid Gypsie
Not what is advertised in dirt cup no whipped cream in it no nothing but chocolate syrup chocolate ice cream and cookies are supposed to be crumbled they're in quarters that's not find ground like recipe calls for do your homework on your stuff before you try charging way too much for nothing short of meh.
Bryant Sharp
This place is a hidden gem! They have amazingly reasonable prices and don't believe in small portions 10/10!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcake
Sidney C.
The Superman and the key lime pie ice cream were delicious, staff was friendly and didn't make me feel awful asking for a sample like some places I've been to.
Stephanie Smith
My daughter and I went here Tuesday 8/15/23 during the grand re-opening. I got the ice cream nachos and my daughter got a milkshake. I didn’t like the waffle chips but the ice cream and toppings were amazing. My daughter got a milkshake with fruity pebbles and didnt enjoy it but is willing to go back and try something else.I would’ve left five stars but one of the women who I assume is an owner had a nasty attitude towards one of her staff (maybe her daughter because she kept calling her mom). I know it was busy and we were in closer to closing time but part of being a business owner is treating your employees and staff with kindness regardless of if they are family or not. My heart hurt for the girl taking orders as the other woman was rude and snappy towards her. Hopefully the next time we come back she will have a better attitude or else it will be the last time I visit and I will drive further for a nicer experience
Zena Crawford
It was okay. Kinda tasted like something I could make with a store bought mix and frosting. But without the work.
Brittany Caldwell
We contacted The Mad Batter with a cake pop order a week out from a birthday party, and they were able to quickly accommodate our order! Great communication and friendly service with awesome prices! The cake pops were delicious and packaged well.All around great experience! We will seek to use them for any future event.
Worst birthday cake I ever ate I ordered it didn't ask for the price when I ask for the price they said 60 bucks half sheet birthday cake I went ahead and bought it anyways when we cut the cake it tasted horrible no one could eat it it wasn't pretty I could have baked one myself l would never recommend this place to no one I would not even give it one star
Danielle Ranger
Ordered thanksgiving desserts and they did NOT DISAPPOINT!! Everything was fresh, amazing and perfect. 10/10, highly recommend!
Ashley Chase
I would definitely not recommend this place if you're looking for moist, yummy cupcakes. They were very dry and firm(like they were days old) the chocolate tasted like rich/dark chocolate and had chunks in it that tasted more like a gross brownie. It's the only cupcake in my life I took one bite and threw it away. Also way way overpriced for this quality.
Tiffany Green
So Suffolk has this restaurant week this week. Their name is on it but they are closed till aug 4. So stars are for disappointment
Kari Maskelony
Super yummy treat! Amazing customer service! They were very quick to help me out with a situation and even helped cheer me up from my terrible week!!!!!!
Alana Wilkins the owner is not a people person. Her cashier is very welcoming and friendly. Alana had to come out from the back to help the cashier, she did not speak, I spoke first. Told her thank you for the last minute order, she just gave me a half smile. The cashier said "Oh Alana she gave you this", and handed her the $20 tip I left for her. Alana took the tip, put it in her pocket and did not look up or say thank you. The freeze dried candy was good. But the cake bites were not what we expected. It was not cake. It's like cake batter or cookie dough wrapped in a chocolate coating. The experience was not a Candy, Ice Cream, and Cake type of fun I was looking for.
Atmosphere: 1
Food: 1
Service: 1
Everything was good. Only recommendation. If you note that the cookies are Oreos. Please make sure that they are. For someone who loves Oreos, I was disappointed. But other than that it was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Cheesecake, Birthday Cake
Ice cream nachos were amazing. Definitely recommend it for two people. Interesting idea definitely worth the drive to Suffolk after a long day at work.
Such a great addition to downtown. Everything we've tried is delicious. The staff are friendly and the shop is adorable.
Not what is advertised in dirt cup no whipped cream in it no nothing but chocolate syrup chocolate ice cream and cookies are supposed to be crumbled they're in quarters that's not find ground like recipe calls for do your homework on your stuff before you try charging way too much for nothing short of meh.
This place is a hidden gem! They have amazingly reasonable prices and don't believe in small portions 10/10!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcake
The Superman and the key lime pie ice cream were delicious, staff was friendly and didn't make me feel awful asking for a sample like some places I've been to.
My daughter and I went here Tuesday 8/15/23 during the grand re-opening. I got the ice cream nachos and my daughter got a milkshake. I didn’t like the waffle chips but the ice cream and toppings were amazing. My daughter got a milkshake with fruity pebbles and didnt enjoy it but is willing to go back and try something else.I would’ve left five stars but one of the women who I assume is an owner had a nasty attitude towards one of her staff (maybe her daughter because she kept calling her mom). I know it was busy and we were in closer to closing time but part of being a business owner is treating your employees and staff with kindness regardless of if they are family or not. My heart hurt for the girl taking orders as the other woman was rude and snappy towards her. Hopefully the next time we come back she will have a better attitude or else it will be the last time I visit and I will drive further for a nicer experience
It was okay. Kinda tasted like something I could make with a store bought mix and frosting. But without the work.
We contacted The Mad Batter with a cake pop order a week out from a birthday party, and they were able to quickly accommodate our order! Great communication and friendly service with awesome prices! The cake pops were delicious and packaged well.All around great experience! We will seek to use them for any future event.
Restaurantji Recommends
Worst birthday cake I ever ate I ordered it didn't ask for the price when I ask for the price they said 60 bucks half sheet birthday cake I went ahead and bought it anyways when we cut the cake it tasted horrible no one could eat it it wasn't pretty I could have baked one myself l would never recommend this place to no one I would not even give it one star
Ordered thanksgiving desserts and they did NOT DISAPPOINT!! Everything was fresh, amazing and perfect. 10/10, highly recommend!
I would definitely not recommend this place if you're looking for moist, yummy cupcakes. They were very dry and firm(like they were days old) the chocolate tasted like rich/dark chocolate and had chunks in it that tasted more like a gross brownie. It's the only cupcake in my life I took one bite and threw it away. Also way way overpriced for this quality.
So Suffolk has this restaurant week this week. Their name is on it but they are closed till aug 4. So stars are for disappointment
Super yummy treat! Amazing customer service! They were very quick to help me out with a situation and even helped cheer me up from my terrible week!!!!!!
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