Pizza Hut
3575 Bridge Rd Unit 31, Suffolk
(757) 483-1110
Recent Reviews
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Once again DELICIOUS! Best quality control and consistency around!! Thanks !!!
Food: 5
Service: 5
My personal pans were not cut in slices which I’m not used to but other than that it was ok
Atmosphere: 5
Food: 3
Service: 5
The employees are amazing always nice and helpful. Kudos guys you're awesome
Atmosphere: 5
Food: 5
Service: 5
So when I arrived, there was a line going outside, some sort of deal going on. While the wait was a bit longer than expected, the food turned out well and management went above and beyond to make it right. The one thing that does concern me, is that an escalation occured with another customer and an employee, both the customer and employee ended up cussing at one another and this lead to the employee making threats. A police officer that was off duty had to step in as a mediator to prevent it from escalating further. While I will say this escalation was on both parties ends, at any other job, regardless to how busy they were, the employee cussing at and yelling at someone as well as making threats would have been sent home at a minimum, instead they were made to make the food, while in a bad mood. This felt extremely unprofessional, especially when there were children present waiting with their families for food.
Atmosphere: 5
Food: 5
Service: 3
This is the first and last time I will go to this Pizza Hut I’m not a frequent Pizza Hut eater however I’ve never had the service and preparation of these 2 pizza are horrible..if you can’t prepare food correctly make decisions so you can or just don’t do it..
Atmosphere: 1
Food: 1
Service: 1
Delivered before the time they stated. Everything was correct. Boneless garlic parm winds were amazing!
Atmosphere: 5
Food: 5
Service: 5
We ordered online and it was ready at the time given! However when we got home and opened it one of the 2 pizza needed to be cooked longer! Other than that the toppings were great and the flavor good! When ordering a pan pizza I expected the nice crunch on the crust and instead it was doughy!!
Atmosphere: 4
Food: 3
Service: 4
Amazing!
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming to this Pizza Hut for years and never had a problem until this past weekend. I ordered a pickup order on Saturday. When I got to the restaurant, everything seemed ok. The person handed my pizzas to me and didn’t say much. He walked off after placing my pizzas on the counter. Rude but whatever. Two days later I noticed the amount charged on my card was different from what I paid. About 8.60 difference! I called and explained what I saw. The man told me that someone wrote a tip on my receipt and he’s going to refund me the money. I have yet to see any refund hit my account. Unacceptable. The person who took it in their hands to steal money should be dealt with.
Literally, I was just speaking with a gentleman about my order that’s has been waiting for 1:30 mins. I placed my order at 7:35 and it’s 9:16 pm. Before he even answered I spoke with customer service and they are telling me to keep calling until someone to pick up. When the gentleman at building picked up he stated they don’t have drivers and he is trying to get a door dasher to pick up the order, because it’s been so long since I placed my order I asked that he cancel it and I was very polite and respectful and he said sure and hung up the phone. No confirmation, no sorry for the delay, no sympathy. I will not be ordering from the Pizza Hut just rude.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I totally get the 2.9 rating....I truly wonder how they are in buisness. Just don't go.
Atmosphere: 1
Food: 1
Service: 1
My pizza looked horrible and I will be requesting my money back. The kids didn’t even want it… oh yeah no to mention it looked like someone took a bite out of it. This is how it was delivered to me
Food: 1
My pizza was stuck to the box and could not eat. Sad…. Absolutely disgusting! By far the worst pizza I’ve ever ordered in my 44 year life.
Customers service is terrible, associate on phone, trusted my order to be correct. Gave me the wrong order called and complained and nothing happened. Terrible Customers service. If I could put ZERO STAR is what they would get.
Atmosphere: 1
Food: 1
Service: 1
Food was cold when arrived. Contacted customer service and they offered one future pizza. We had three items.
Food: 1
Service: 1
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