Starbucks
Shoppes at Harbour View, 5883 Harbour View Blvd, Suffolk
(757) 483-1210
Recent Reviews
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You can't go wrong with Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Great location. Clean and friendly service
Atmosphere: 5
Food: 5
Service: 5
11 o’clock on Wednesday I come to this Location all Employees look at sad They have no energy. They have no smile on the face feel like they don’t like their job. But coffee was good
Atmosphere: 5
Food: 5
Service: 5
Taelyn made such a difference to me at this store. His customer service goes above and beyond. I believe in the good of people!! Please recognize him and all he does for Starbucks as a whole and for the world.
Atmosphere: 5
Food: 5
Service: 5
Always a great experience
Atmosphere: 5
Food: 5
Service: 5
4 staff were all busy talking to each other on their hands-free headsets, and 1 staff person acted like a customer's request was an annoying interruption to her chat with colleagues. Surprising, because at most Starbucks locations the staff are more customer-focused.
Atmosphere: 5
Food: 5
Service: 3
Unfortunately today was the last time I’ll be coming to this location. It’s very hit or miss. Sometimes costumer service is great, and others like today it just was not great. The girl at the drive thru, with the cross tattoo behind her ear was not pleasant. Look, I get it. Customer service can suck, I worked in customer service for years. However, please don’t take it out on customers. Or act like they are an inconvenience. She had an attitude while taking my drink order and attitude while I was at the window. She handed me my drink while I was looking away (putting my card away), and I said “oh my bad, thank you.” She just walked away. No, my pleasure, or your welcome have a good one. Just walked away. Also, this drive thru can take forever. I’ve had to get out of line multiple times because they are just too slow. I hate having to go all the way to Portsmouth but they are more consistent.
My order was not made correctly which was disappointing because usually I get great results with my orders every time. Requested a refund.
Atmosphere: 5
Food: 1
Service: 5
I had the pleasure of meeting AJ this morning. I placed my order at the wrong location and was already having an overwhelming day, she was INCREDIBLY KIND and Pleasant! Thank you for sprinkling sunshine in my day!
Service: 5
Inside it’s super slow they focus on the cars and not the customers inside, the orders take a lot, they are no focused on taking your order at all. The barista has a mess at their workstations
Atmosphere: 1
Food: 4
Service: 2
Restaurantji Recommends
A little chilly temp inside. Not much seating. But good svc.
Atmosphere: 5
Food: 5
Service: 5
Slowest Starbucks ever literally waited 25-30 mins in drive thru
Atmosphere: 1
Food: 1
Service: 1
why darren bald lmao
I got ice coffee today and for some reason the price changed overnight! I asked for clarity from the manager and her attitude was horrible! She’d rather lose a customer over 80 cent than explain nicely why the price was different! It’s not about price, it’s about service! DONE ✅
Service: 2
Good coffee
Atmosphere: 5
Food: 5
Service: 5
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