Tropical Smoothie Cafe

Not the best location.

How is there uncooked chicken in a HUMMUS VEGGIE WRAP!!!???
Another Children Of The Corn establishment. When I called to tell them my order was wrong, no apologies. Young lady said it must have been busy. Only one other person waiting on an order when I arrived. Gee wiz!!!

Atmosphere: 1

Food: 1

Service: 1

Terrible service workers seem upset

Atmosphere: 2

Food: 1

Service: 1

Terrible service! I ordered a turkey bacon on a flat bread and received a ciabatta bread instead. Additionally, I purchased 2 bottled waters and was told later that they had none in stock. When I asked for a refund, the employee caught an attitude. The water was overflowing out of the cup. When they handed it to me, it spilled on the counter. The employee then began repeatedly yelling at me in front of the whole place to clean it up. Interesting, because there are no napkins available to the public! We only received 1 napkin for 2 people's meals. My wife ordered a kale slaw but wasn't given a fork. No utensils are available to the public. The staff act as if you're bothering them by requesting what you need. Meanwhile, other staff could be seen eating their food, which is very unprofessional. No apologies what so ever were given, despite the inhospitable environment. I actually met the owners years ago, and this message is for them. As a business owner myself, this kind of staff will ruin your business and drive customers away. I was so disturbed by this experience, I threw out my sandwich. I didn't trust that it was safe to eat.

Went inside waited about ten minutes to be served. Store was completely empty, no customers, no line just me. Indian lady was in the back the whole time walking back and forth as if I wasn’t waiting to be served. Seen me a few times and didn’t even acknowledge my presence. Eventually I just left. Horrible customer service, zero stars if I could. Won’t be back ! 7/29/25 9:30 am

Service: 1

The first time I went to this location they used a mango that was going bad. I thought mistakes happen, maybe the kitchen was overwhelmed, oh well. The second time I went one morning with my boyfriend and our food and smoothies were great. Everything was fresh and cooked properly. Everything was perfect. The third time I went they served me and my sister the most disgusting overly sweet drinks and the most mediocre food ever. Her smoothie wasn’t even blended all of the way. Every time I go, the place is clean, but all of the staff, at least in the front, seem to be in a bad mood or very stressed. I’m not sure if it’s the night staff or what, but if you hate your job that much, keep looking for a job you’re passionate about that doesn’t overwhelm you. It’s just a smoothie shop.

Atmosphere: 3

Food: 2

Service: 2

The absolute worst, to be in a neighborhood like this.

Unfortunately, my experience here didn’t meet expectations. The smoothies tasted off, lacked flavor, and didn’t seem to be made properly. Service was also quite slow. While a few staff members were friendly, the overall quality just wasn’t there compared to other Tropical Smoothie locations. I’d recommend trying a different spot if you’re looking for better consistency, atmosphere, and taste.

Atmosphere: 1

Food: 1

Service: 2

Clean, but slow and smoothie is not prepared well.

Atmosphere: 3

Food: 1

Service: 2

I chewed frozen chicken from my Nutella bowl!!! Couldn't finish!!!

Atmosphere: 5

Food: 1

Service: 5

They have really good smoothies , very clean and nice

We stopped here while traveling through. The girls working there were rude and all three of our smoothies tasted awful! They barely acknowledged us and threw our food on the counter without even letting us know it was ready. We go to Tropical Smoothie establishments quite often and I feel like I wasted my rewards. Wish I would have read the reviews before I came here. I had the same bad experience expressed by others.

EVERY TIME i come to this establishment these young people have the worst attitude! They don’t speak when you come in, they throw your food on the counter and don’t even look at you. There attitudes are so bad i start to question whether they are tampering with my food.. It’s simple, if you don’t like your job, leave so the consumer who is spending the money can have a great experience. I can’t believe they work in harbor view acting like this.

More interested in talking to a middle aged man than taking my order , didn’t even get my light ranch… I asked for a banana chia boost and she corrected me saying a chia banana boost, I guess that’s why she work there and I don’t cause girl tomatoe tomato

I ordered 2 bowls which my husband picked up. When I opened the oatmeal bowl the fruit looked old and it tasted horrible! It had a sour taste even fruit on top looked old. The acai bowl was no different. Tried to call the store 4 times as I live 30 minutes away but got no answer at all! I wouldn't recommend this store to anyone!