Los Portales Mexican Restaurant

If someone is allergic to chicken and asks to replace it with extra steak or shrimp... dont just put NO POLLO and give less on the plate since I'm not able to eat it... even 2 shrimp or a few extra pieces of steak is fine... but I received 5 micro pieces of steak and 4 shrimp that usually comes with 6 on my nachos and a ton of onions and peppers. So disappointed. Come here every Wednesday on my trip from NC, that stops now. I just check out the competition , maybe they will understand a persons severe allergy.
The woman who was working today is an absolutely wonderful young lady. Always excellent service from here. It was the balding gentleman who lacks any empathy or understanding. Rude and only came by 1 time, but the young lady, she was very sweet. To bad she wasnt my server today.

Atmosphere: 4

Food: 1

Service: 2

Extremely bland fajita. The rice was bland, the beans were bland and the vegetables. And they put the ice cream and churro in the the hot food. You have to be on another level of stupid to put ice cream in a Togo bag with hot food.

Atmosphere: 4

Food: 1

Service: 4

Excellent menu, well prepared! Friendly and efficient staff!

My sisters and I took our mom here for her birthday.Raul was an amazing and attentive server. Thank you for such great service!

Atmosphere: 5

Food: 5

Service: 5

The best seafood burrito in the world.

Atmosphere: 5

Food: 5

Service: 5

Went inside and stood at the front for about ten minutes. Employees viewed us standing there, but we were never offered a seat. I was very patient, but it appeared that they didn't care. The place was not overly busy. We ended up leaving and went to Robles Cantina down the street and had a great meal.

Atmosphere: 1

Food: 1

Service: 1

I basically had to chase the guy down to pay for my food and on top of it I got this steak shrimp fajitas and it wasn't seasoned all that great it was like it was one person working in the entire store

Atmosphere: 2

Food: 3

Service: 1

Need a website with a menu and an option to order online would be great.

Ordered arroz con pollo. It was good but the chicken is supposed to be on top of the rice then smothered with cheese. Got a large margarita, was very good, and the frozen cup made the drink. Would definitely come back next time in the area.

Atmosphere: 4

Food: 4

Service: 4

We ordered an enchilada and a steak fajita. The rice with the enchilada tasted like it had been made two days ago. The enchilada had no seasoning just a couple pieces of chicken and it looked like the sauce from the beans had been poured over a thawed out freezer burned tortilla.
The steak fajita came without wraps, It was somewhat tasty not a decent portion, maybe 2 very thin pieces of steak and It came with one slice of tomato, not even chopped up. Small portion of sour cream and no guacamole
The salsa and chips come with the table, but the salsa comes out of a little bottle that was so watery with absolutely no taste. The only good part of the meal was the dessert that was pretty good. The restaurant was somewhat busy, but we had to wave frantically for attention.
We will not be returning to this place

Atmosphere: 4

Food: 1

Service: 2

Love eating there! Food always fresh! Customer service is always friendly and personable! Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chori Pollo

Love this place :D

Atmosphere: 5

Food: 5

Service: 5

My taco salad meat had no taste 👅 just like cheap ground beef …
Server … dealt like he did not wanted to deal with us …
After bringing the food 🥘 never ask if everything was ok … never is if we wanted a dessert 🍨 mmm 😋
No I will not be back

Atmosphere: 1

Food: 1

Service: 1

Best food and service

Atmosphere: 5

Food: 5

Service: 5

Always a great meal at Los Portales.

Atmosphere: 5

Food: 5

Service: 5