McDonald's
5205 Mudd Tavern Rd, Thornburg
(540) 582-2070
Recent Reviews
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Fast service, great customer service! Clean restaurant and clean bathrooms.
Atmosphere: 5
Food: 5
Service: 5
I will never go back here again. Customer service is absolutely garbage. When THEY messed up and didnt send out my order, had the nerve to say to me, do i want it or not after having to show up myself two hours later for food already paid for, then I wasn't offered a refund. I was told it will be back in my account when it gets there, they won't cancel the order but won't process it either. The lady with dreads needs to be fired. Im glad I have respect unlike her or I would have given her a piece of my mind. Im absolutely pissed at this place and how they don't care.
Atmosphere: 1
Food: 1
Service: 1
FilaFish, dry and overcooked..... not all the food ordered was in the bag. Not a good experience at this McDonald's.... roll to another one.
Food: 1
Service: 1
Food was good staff was friendly and the restaurant was clean
Atmosphere: 4
Food: 4
Service: 4
Rong order took it back in front was nasty dirty floor had food and very sticky floors drink station was very dirty soda everywhere no lids, napkins, straws where soda came out looked like it had nerve Bennett cleaned to girl she threw a lid straw on the dirty counter .No I did not take them had to stand in line for 20 minutes still got rong order and frys were cold. They are going to make someone very sick as dirty and handing out cold food that should be nice and hot. Nerve will we go back there.
Atmosphere: 1
Food: 1
Service: 1
Bathroom are very clean
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Filet-O-Fish
Timhis drive through is one of the tightest and worst designed turns for a drive through I've encountered. Super Duties and even smaller vehicles, beware!
Arrived after 5 and was told they're not open. All signs said 5am open and manager wouldn't say when they opened
Service: 1
Undercooked cold fries and hands down the worst Big Mac I've had! Don't listen to the family wanting to go here! Taco Bell and DQ are in sight of the place. I should of went to Poco Loco!
Atmosphere: 5
Food: 1
Service: 4
Refused to take order at register!
Set orders on counter and did not call out numbers.
Very slow filling orders.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Manager Jose is amazing! Such a friendly and welcoming atmosphere. Employees are kind. Space is clean. Food is fresh. Great place!
Atmosphere: 5
Food: 5
Service: 5
Busy, had to wait for my iced tea cup.
Atmosphere: 5
Food: 5
Service: 4
I recently visited a McDonald's location and was pretty disappointed with the experience. The dining area closed way earlier than expected, which was frustrating since I was hoping to sit and eat. It forced me to either take my food to go or eat in my car, which isn’t ideal. On top of that, the food quality was a letdown. The order was messed up—items were missing, and what I did get felt like it was thrown together carelessly. The fries were cold, and the burger was sloppy, with toppings sliding off. I get that fast food isn’t gourmet, but this was below par even for McDonald's. They really need to step up their game with service and food prep. I won’t be rushing back to this location anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Not enough Pepto bismol can tell you about my experience. Stay away
Atmosphere: 1
Food: 1
Service: 1
Typical McDonald's fare
Atmosphere: 3
Food: 4
Service: 4
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