I just wanted to brag to you about one of your employees; Ms. Elena. I was in last night to get food and Ms. Elena was in the front mopping the floors. I ordered my food and while I was waiting, she struck up a conversation with me while she was mopping. She was concerned about people potentially slipping on the melted snow from outside so she was doing her best to keep the dining room area mopped and dry so no one would slip. I'm sure you are aware of the weather this past week, yet she had the front floors looking immaculate. She was also one of the friendliest Arby's employees I've ever met. To the management, you all should do whatever you can to keep this lady on your team. She's a real sweet heart. I personally look forward to seeing her the next time I'm through VA in my truck. Thanks for your time. And Thank You Ms. Elena for being such a stand out employee and human being. 😎
Atmosphere: 5
Food: 4
Service: 5
Anthony Polcheck
Nice people
Atmosphere: 3
Food: 4
Service: 5
M Pabla
Staff was really nice. Store was clean.
Atmosphere: 5
Food: 5
Service: 5
Kylie Roberts
Elena is the best. She was so kind & helped us get exactly what we wanted. Thank you
Atmosphere: 5
Food: 5
Service: 5
Misty Spitler Jenkins
I stopped by the Arby’s in Toms Brook, VA on 9/26/25 around 8:15 AM and had such a great experience! The cashier was so friendly, truly bright-eyed and bushy-tailed, which made the visit even better. The whole team worked together seamlessly, and you could tell they cared about keeping things running smoothly. The restaurant was clean, well-kept, and welcoming. Excellent service and atmosphere
Atmosphere: 5
Food: 5
Service: 5
Corey Musselman
Incredibly friendly staff and the food was exceptional for fast food!
Atmosphere: 5
Food: 4
Service: 5
Michael Yingling
Crystal did not get my order right
Erik Nelson
Food was good. Service was quick. Staff was very friendly.
IVE MONEGRO
Horrible service food was cold chicken tenders were hard and the attitude the manager had was unacceptable she was very rude she was correcting her elderly employee in front of customers very unprofessional
Tyler Wylie
Great staff! Very pleasant folks taking our orders and serving our food. Dining room was clean and comfortable for us while we sat and ate our food. Food was also fresh and delicious. Nice to get out of our truck and have a hot meal in a nice place.
Service was great!! The employees working were very friendly and attentive. Food was cooked well and fresh!
Timothy T
Quick and tasty. The staff were all very friendly!
Savannah Evans
This Arby's has the kindest, most upbeat, respectful staff I've ever experienced. Always glad to come by when I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
Joshua Caban
Maureen samantha cody Work very well together there communication is superb we need more teams like this in America💯💯💯
Atmosphere: 5
Food: 5
Service: 5
Quincy
First time visit at this Arby’s location. The cashier (SAM) was really nice!! I ordered the Crinkle Fries without salt and a chicken biscuit, She was so nice about making a fresh batch for me with no problem. Great energy. I will most definitely be back to this location when traveling. Everything was Hot and fresh!! Thanks again Sam
I just wanted to brag to you about one of your employees; Ms. Elena. I was in last night to get food and Ms. Elena was in the front mopping the floors. I ordered my food and while I was waiting, she struck up a conversation with me while she was mopping. She was concerned about people potentially slipping on the melted snow from outside so she was doing her best to keep the dining room area mopped and dry so no one would slip. I'm sure you are aware of the weather this past week, yet she had the front floors looking immaculate. She was also one of the friendliest Arby's employees I've ever met. To the management, you all should do whatever you can to keep this lady on your team. She's a real sweet heart. I personally look forward to seeing her the next time I'm through VA in my truck. Thanks for your time. And Thank You Ms. Elena for being such a stand out employee and human being. 😎
Atmosphere: 5
Food: 4
Service: 5
Nice people
Atmosphere: 3
Food: 4
Service: 5
Staff was really nice. Store was clean.
Atmosphere: 5
Food: 5
Service: 5
Elena is the best. She was so kind & helped us get exactly what we wanted. Thank you
Atmosphere: 5
Food: 5
Service: 5
I stopped by the Arby’s in Toms Brook, VA on 9/26/25 around 8:15 AM and had such a great experience! The cashier was so friendly, truly bright-eyed and bushy-tailed, which made the visit even better. The whole team worked together seamlessly, and you could tell they cared about keeping things running smoothly. The restaurant was clean, well-kept, and welcoming. Excellent service and atmosphere
Atmosphere: 5
Food: 5
Service: 5
Incredibly friendly staff and the food was exceptional for fast food!
Atmosphere: 5
Food: 4
Service: 5
Crystal did not get my order right
Food was good. Service was quick. Staff was very friendly.
Horrible service food was cold chicken tenders were hard and the attitude the manager had was unacceptable she was very rude she was correcting her elderly employee in front of customers very unprofessional
Great staff! Very pleasant folks taking our orders and serving our food. Dining room was clean and comfortable for us while we sat and ate our food. Food was also fresh and delicious. Nice to get out of our truck and have a hot meal in a nice place.
Restaurantji Recommends
Service was great!! The employees working were very friendly and attentive. Food was cooked well and fresh!
Quick and tasty. The staff were all very friendly!
This Arby's has the kindest, most upbeat, respectful staff I've ever experienced. Always glad to come by when I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
Maureen samantha cody Work very well together there communication is superb we need more teams like this in America💯💯💯
Atmosphere: 5
Food: 5
Service: 5
First time visit at this Arby’s location. The cashier (SAM) was really nice!! I ordered the Crinkle Fries without salt and a chicken biscuit, She was so nice about making a fresh batch for me with no problem. Great energy. I will most definitely be back to this location when traveling. Everything was Hot and fresh!! Thanks again Sam
Atmosphere: 5
Food: 5
Service: 5
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