Steak is not steak is like rubber and silicone. Add on it. Processed food, not natural beef.
Atmosphere: 1
Food: 1
Service: 1
willku9000
Honestly this is one of the better California Tortilla locations I have gotten food at. I sometimes eat here when I’m at the mall with my girlfriend when we can’t agree on something. The food is pretty good and the service is friendly and professional. I definitely recommend this food court eatery if you’re in the mood for California style Mexican food and quirky burritos.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole, Classic Quesadilla, Screamin' Burrito or Bowl
Angelita
I ordered a kid’s meal for my toddler and asked them to leave out the cheese and replace it with vegetables. They did, but instead of fresh veggies, it was cooked bell peppers and onions in sauce. When I asked if it was spicy, the older lady serving confidently said it wasn’t. But when I tasted it for my toddler, it was super spicy! My kid couldn’t eat it, so I gave ti to my husband. My husband who loves mexcian food says the tortilla meal didn’t even taste good. 🤷🏻♀️
I honestly don’t think the staff even know what they’re serving or have tried it themselves. This was my first time ordering from California Tortilla, and I didn’t realize how bad the service would be. I later saw all the negative reviews on Google Maps. Wish I’d checked sooner. I’m surprised how many bad reviews I read about this California Tortilla.
Does the management even care? like RE-TRAINING their staff? And whoever manages this branch and would ask me to email you, NO! I’m not going to email you because it will not resolve your current BIG problem. You either have to retrain or replace your staff, improve your food quality, or accept that your business will fail eventually and see you close one day because you didn’t care at all. Businesses that have bad staff and terrible food is the reflection or the symptom of how bad management at the top.
Personally, the young cashier was at least nice, that one star is left is for her. Definitely not going back!
A Gh
Food did not seem to be fresh
Food: 3
Kate Chantal
It’s currently 8:30 and they close at 9. I went to order my food and they had already packed everything up and said they were closed. The food is good but the service is not good. I can see from the reviews they do this regularly. I would understand if it was busy and there was low staff, but there was 3 people working and the mall was empty.
Atmosphere: 1
Food: 1
Service: 1
danii
i have been here several times, but this is my last straw. the food is good as a vegetarian but the servers are very very rude. one older hispanic lady and one younger hispanic girl. as a person that works in costumer service, the attitude was baffling. you are allowed 5 toppings and i put exactly 5 toppings on my bowl and they ended up charging me an extra dollar because they believed i put more than 5 toppings even tho i told them i didn’t. same thing happened to my friend, even tho she only had 3 toppings. the younger lady that checked me out was very rude, rolling her eyes all because i asked for chips on the side and a drink. she handed me my drink, then proceeded to talk badly about my friend and i to the other worker. overall, too expensive and thought it would be a better alternative to chipotle, but nope! i wont be coming back just because of the costumer service. i hope they get better training because they are losing costumers over the rude attitudes that the workers have for no reason.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Guacamole
vegantastic teen
i have been here several times, but this is my last straw. the food is good as a vegetarian but the servers are very very rude. one older hispanic lady and one younger hispanic girl. as a person that works in costumer service, the attitude was baffling. you are allowed 5 toppings and i put exactly 5 toppings on my bowl and they ended up charging me an extra dollar because they believed i put more than 5 toppings even tho i told them i didn’t. same thing happened to my friend, even tho she only had 3 toppings. the younger lady that checked me out was very rude, rolling her eyes all because i asked for chips on the side and a drink. she handed me my drink, then proceeded to talk badly about my friend and i to the other worker. overall, too expensive and thought it would be a better alternative to chipotle, but nope! i wont be coming back just because of the costumer service. i hope they get better training because they are losing costumers over the rude attitudes that the workers have for no reason.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Guacamole
SN
Got lunch chicken quesadilla on Friday afternoon. Service and food are okay. Not a big fan of Latin food, but needed something quick and light. I did not know what to eat. It was my first time here.
Terry Taylor
I came to this establishment after leaving the movie theater after celebrating my sons 7th birthday who wanted tacos to make his birthday complete. The food server was rude and had an attitude. While telling me that she could not assist me because they were closed (the time we came was 8:15pm) and the mall was still open. Which make matters even worse. I could still see the food available while not being wrapped in taken in the back yet. I even pleaded with her by saying “ok I see you have (chicken, steak) that’s still available”. Can you at least use that and her response to me was “no because I will then have to go in the back to get a spoon to prepare it.WOW what an horrible horrible experience (I’m literally shaking as I’m typing this). I will never forget the tears and the look on my sons face because he could not get tacos for his birthday. I will never recommend this establishment to anyone.
Prior to this visit, I had never been to a California Tortilla location by any means.Recently, that indeed did change, I was coming back from a long day in the famed city of Washington D.C. and was looking for something to get for dinner.I stumbled across this place whilst in the Tysons Corner Center and was willing to try this said place. I ordered the Blackened Chicken Burrito and was met with that of quick, yet rather incoherent service, as the maker of my burrito had a hard time trying to understand what I precisely wanted in my burrito due in-pride part to the said location being in that of a food court atmosphere.Overall, this particular restaurant was not the best in terms of that of an atmospheric perspective, but it redeemed itself with that of this establishments' spectacular food.
Vegetarian options: This establishment has Tofu for those whom are vegetarian or vegan.
Atmosphere: 3
Food: 5
Service: 3
Landyn Van Asten
The food was ok it was really not good. I am not gonna go again. The steak was chewy and bland. The hot sauce is really spicy for me but that might just be me. It is easy to get to but not recommend.If you like spice I would go there but overall I did not like it and wont be going again.
Atmosphere: 2
Food: 1
Service: 2
Michael
Rude staff. We chose not to complete our order and instead went elsewhere
Eddie Cordero
We ordered bowls and they were amazing. Reasonably priced and very tasty. All ingredients tasted fresh. Thank you
Steak is not steak is like rubber and silicone. Add on it. Processed food, not natural beef.
Atmosphere: 1
Food: 1
Service: 1
Honestly this is one of the better California Tortilla locations I have gotten food at. I sometimes eat here when I’m at the mall with my girlfriend when we can’t agree on something. The food is pretty good and the service is friendly and professional. I definitely recommend this food court eatery if you’re in the mood for California style Mexican food and quirky burritos.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole, Classic Quesadilla, Screamin' Burrito or Bowl
I ordered a kid’s meal for my toddler and asked them to leave out the cheese and replace it with vegetables. They did, but instead of fresh veggies, it was cooked bell peppers and onions in sauce. When I asked if it was spicy, the older lady serving confidently said it wasn’t. But when I tasted it for my toddler, it was super spicy! My kid couldn’t eat it, so I gave ti to my husband. My husband who loves mexcian food says the tortilla meal didn’t even taste good. 🤷🏻♀️
I honestly don’t think the staff even know what they’re serving or have tried it themselves. This was my first time ordering from California Tortilla, and I didn’t realize how bad the service would be. I later saw all the negative reviews on Google Maps. Wish I’d checked sooner.
I’m surprised how many bad reviews I read about this California Tortilla.
Does the management even care? like RE-TRAINING their staff?
And whoever manages this branch and would ask me to email you, NO! I’m not going to email you because it will not resolve your current BIG problem. You either have to retrain or replace your staff, improve your food quality, or accept that your business will fail eventually and see you close one day because you didn’t care at all. Businesses that have bad staff and terrible food is the reflection or the symptom of how bad management at the top.
Personally, the young cashier was at least nice, that one star is left is for her.
Definitely not going back!
Food did not seem to be fresh
Food: 3
It’s currently 8:30 and they close at 9. I went to order my food and they had already packed everything up and said they were closed. The food is good but the service is not good. I can see from the reviews they do this regularly. I would understand if it was busy and there was low staff, but there was 3 people working and the mall was empty.
Atmosphere: 1
Food: 1
Service: 1
i have been here several times, but this is my last straw. the food is good as a vegetarian but the servers are very very rude. one older hispanic lady and one younger hispanic girl. as a person that works in costumer service, the attitude was baffling. you are allowed 5 toppings and i put exactly 5 toppings on my bowl and they ended up charging me an extra dollar because they believed i put more than 5 toppings even tho i told them i didn’t. same thing happened to my friend, even tho she only had 3 toppings. the younger lady that checked me out was very rude, rolling her eyes all because i asked for chips on the side and a drink. she handed me my drink, then proceeded to talk badly about my friend and i to the other worker. overall, too expensive and thought it would be a better alternative to chipotle, but nope! i wont be coming back just because of the costumer service. i hope they get better training because they are losing costumers over the rude attitudes that the workers have for no reason.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Guacamole
i have been here several times, but this is my last straw. the food is good as a vegetarian but the servers are very very rude. one older hispanic lady and one younger hispanic girl. as a person that works in costumer service, the attitude was baffling. you are allowed 5 toppings and i put exactly 5 toppings on my bowl and they ended up charging me an extra dollar because they believed i put more than 5 toppings even tho i told them i didn’t. same thing happened to my friend, even tho she only had 3 toppings. the younger lady that checked me out was very rude, rolling her eyes all because i asked for chips on the side and a drink. she handed me my drink, then proceeded to talk badly about my friend and i to the other worker. overall, too expensive and thought it would be a better alternative to chipotle, but nope! i wont be coming back just because of the costumer service. i hope they get better training because they are losing costumers over the rude attitudes that the workers have for no reason.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Guacamole
Got lunch chicken quesadilla on Friday afternoon. Service and food are okay. Not a big fan of Latin food, but needed something quick and light. I did not know what to eat. It was my first time here.
I came to this establishment after leaving the movie theater after celebrating my sons 7th birthday who wanted tacos to make his birthday complete. The food server was rude and had an attitude. While telling me that she could not assist me because they were closed (the time we came was 8:15pm) and the mall was still open. Which make matters even worse. I could still see the food available while not being wrapped in taken in the back yet. I even pleaded with her by saying “ok I see you have (chicken, steak) that’s still available”. Can you at least use that and her response to me was “no because I will then have to go in the back to get a spoon to prepare it.WOW what an horrible horrible experience (I’m literally shaking as I’m typing this). I will never forget the tears and the look on my sons face because he could not get tacos for his birthday. I will never recommend this establishment to anyone.
Service: 1
Everyone’s
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everyone’s nice
Atmosphere: 5
Food: 5
Service: 5
Prior to this visit, I had never been to a California Tortilla location by any means.Recently, that indeed did change, I was coming back from a long day in the famed city of Washington D.C. and was looking for something to get for dinner.I stumbled across this place whilst in the Tysons Corner Center and was willing to try this said place. I ordered the Blackened Chicken Burrito and was met with that of quick, yet rather incoherent service, as the maker of my burrito had a hard time trying to understand what I precisely wanted in my burrito due in-pride part to the said location being in that of a food court atmosphere.Overall, this particular restaurant was not the best in terms of that of an atmospheric perspective, but it redeemed itself with that of this establishments' spectacular food.
Vegetarian options: This establishment has Tofu for those whom are vegetarian or vegan.
Atmosphere: 3
Food: 5
Service: 3
The food was ok it was really not good. I am not gonna go again. The steak was chewy and bland. The hot sauce is really spicy for me but that might just be me. It is easy to get to but not recommend.If you like spice I would go there but overall I did not like it and wont be going again.
Atmosphere: 2
Food: 1
Service: 2
Rude staff. We chose not to complete our order and instead went elsewhere
We ordered bowls and they were amazing. Reasonably priced and very tasty. All ingredients tasted fresh. Thank you
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