We ordered three Turkish breakfast platters. Turkish breakfast comes with drinks and sides. They missed the drinks, water, and several sides. They didn’t bring any of the missing items until it was almost time to leave. They also tried telling us they only have bottled water to try charging us for it, but we noticed they served free water to other tables. They finally gave us water after we pointed this out. As much as I enjoy their breakfast, the service is consistently bad here and I can’t justify coming back.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Turkish Breakfast
Alireza Mirsharif
The food is really good but I wish they work on the service and staff training more.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Turkish Breakfast
Caner Türker
“The East West Cafe experience was a huge disappointment... · The taste of the food was far below our expectations. · Your desserts were not good at all, they were disgusting. · Only the kebabs were a little nice, I can give 4 points out of 10. · Other dishes and desserts were disappointing. I do not recommend it because: · It seemed like poor quality materials were used. · Presentation and service were not what I expected. · Prices are also quite high compared to the taste.
Ghizlane Boukhnif
Waited over 2 hrs for a tea pot never mind the food. No apologies from staff or Management. The team worst service with the moat inexperienced staff. Cannot rate food since it never came.
Atmosphere: 1
Service: 1
Adnan Riaz
Went there for aftar buffet. The place was very crowded. They have placed tables very close to each other to pack more people. I don't like because I don't feel comfortable sitting tight. Then when you have to go get food, it is difficult to walk. Their buffet was expensive, $50+ per person and I was expecting a better environment and better food. Food was just ok. The thing I did not like most was the environment and tight space. Restaurants should place tables so people can sit and easy comfortably.
Atmosphere: 1
Food: 2
Service: 3
Abdul MJ
I used to go to this place almost every week and it is NOT the same. I don’t know what happened to this place but the quality of its food and service are way worse than what it was. See pictures for example the Kofta are way smaller and dry, the hibiscus ice tea is horrible and nothing like hibiscus. The Bulgar on the side is like being scratched from the end of the pan with crusty edges,
ifti ahmed
Worse customers service
Atmosphere: 1
Food: 2
Service: 1
H A
Bland food and terrible service. We had an Iftar buffet at East West Cafe at Tyson on 3/21/2025. My husband called to make a reservation on the same day. The only working number was for their other branch. A guy answered the phone and said Tysons' phone was down, and that they were handling reservations for them. He confirmed that he had written down our name and would pass it along to the Tysons branch. We arrived at East West Cafe at Tysons just a few minutes before Iftar. They told us they didn’t have our reservation and asked us to " just stand to the side while we seat the other guests." We stood there while they seated at least five groups. No one acknowledged us until we finally said, well, we are still here. Only then they give us a table, with no apology or explanation. The food, especially the meats, was very bland. My husband couldn’t eat it. The dessert was okay. My husband ordered Turkish coffee to have with the dessert, and my daughter ordered a hibiscus drink. They didn’t arrive for more than 30 minutes. My husband spoke to two waitresses, but neither returned to update us on our order. Meanwhile, the manager came to collect the check, which included the coffee and hibiscus drink. My husband informed him that we were still waiting for both. Again, the manager said nothing, and nothing happened. After another 10 minutes, my husband went to speak to the manager again and requested a refund for the coffee and hibiscus, as we were leaving. Only then did the manager go to the beverage counter in the middle of the restaurant and bring the drinks within a few minutes. It was clear that it only took a couple of minutes to pour the coffee and prepare the hibiscus drink. I wonder if this is how they treat all their guests.
Atmosphere: 3
Food: 1
Service: 1
Okash Nakibinge
Why is there a mandatory tip? And asking for more tip on top of that? The shakes taste watered down. And they charge for the water on the tables so don’t touch it
Atmosphere: 4
Food: 1
Service: 2
Amanuel Girma
Me and my friends went to eat dinner. The food was good but the service is very bad. Beyond their is favoritism. The severs only help or talk to the people they know. We asked for something but the way the servers treated us was absurd. Would I come here again? No. Was the food good?
The food was great. We had the iftar buffet. It is expensive at $50 per person but it’s worth it. Flavorful food.
One complaint I have was being charged for a dessert without any indication that this was not part of the buffet. I took a biscoff cake that was in the fridge within the buffet line and later found out that this was not part of the buffet. I feel this was very misleading as there was no sign indicating that items in the fridge are not part of the buffet. This can be an easy mistake for anyone to make. If it is not part of the buffet, please place a sign and/or lock the fridge. I feel this is a very easy mistake to make as there was no indication that these items are not part of the buffet price and that they have an additional cost.
I also think it would be better to reorganize how tables are laid out. We were seated towards the back of the restaurant and it was very cramped. Some tables had high chairs as well which basically blocked our only 2 paths out and we had to squeeze through. I think this poses a major safety concern and should be addressed given the amount of people seated in the restaurant. Please either reposition some tables or reposition where high chairs should be located at tables to ensure they do not block the walkways.
Other than this, food was good, service was good, and they had a large selection of drinks available. I do plan on trying them out again as the food was delicious.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Ramadan
Shoukri Kambarji
I visit this is place yesterday for iftar and it was terrible, the quantity of food is little for the amount of people they accepted.when we arrived to the buffet there was no lamp chops, no chicken.they charge 50$ per person and it doesn’t worth it.
Atmosphere: 4
Food: 1
Service: 2
TC
I went there for their iftar buffet. Some food were dry and not so good ( kofta and falafel) but others were really good. So many options and variety.
Atmosphere: 4
Food: 4
Service: 5
Sabrina Abdu
Terrible experience. We went for iftar and were shocked by how bad everything was. The service was bad, the staff were rude and clearly discriminatory, and the food was tasteless. For the ridiculous prices they charge, you’d expect at least basic decency. I ended up leaving a $40 tip just because the prices were so high—not because they deserved it. Felt completely ripped off. Never going back.
Atmosphere: 1
Food: 1
Service: 1
Mohammed Arafat
The food was just OK! And it’s absolutely NOT worth the Buffett price. The atmosphere was really beautiful though. I am sure the management can do better!
We ordered three Turkish breakfast platters. Turkish breakfast comes with drinks and sides. They missed the drinks, water, and several sides. They didn’t bring any of the missing items until it was almost time to leave. They also tried telling us they only have bottled water to try charging us for it, but we noticed they served free water to other tables. They finally gave us water after we pointed this out. As much as I enjoy their breakfast, the service is consistently bad here and I can’t justify coming back.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Turkish Breakfast
The food is really good but I wish they work on the service and staff training more.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Turkish Breakfast
“The East West Cafe experience was a huge disappointment...
· The taste of the food was far below our expectations.
· Your desserts were not good at all, they were disgusting.
· Only the kebabs were a little nice, I can give 4 points out of 10.
· Other dishes and desserts were disappointing.
I do not recommend it because:
· It seemed like poor quality materials were used.
· Presentation and service were not what I expected.
· Prices are also quite high compared to the taste.
Waited over 2 hrs for a tea pot never mind the food. No apologies from staff or Management. The team worst service with the moat inexperienced staff. Cannot rate food since it never came.
Atmosphere: 1
Service: 1
Went there for aftar buffet. The place was very crowded. They have placed tables very close to each other to pack more people. I don't like because I don't feel comfortable sitting tight. Then when you have to go get food, it is difficult to walk. Their buffet was expensive, $50+ per person and I was expecting a better environment and better food. Food was just ok. The thing I did not like most was the environment and tight space. Restaurants should place tables so people can sit and easy comfortably.
Atmosphere: 1
Food: 2
Service: 3
I used to go to this place almost every week and it is NOT the same. I don’t know what happened to this place but the quality of its food and service are way worse than what it was. See pictures for example the Kofta are way smaller and dry, the hibiscus ice tea is horrible and nothing like hibiscus. The Bulgar on the side is like being scratched from the end of the pan with crusty edges,
Worse customers service
Atmosphere: 1
Food: 2
Service: 1
Bland food and terrible service. We had an Iftar buffet at East West Cafe at Tyson on 3/21/2025. My husband called to make a reservation on the same day. The only working number was for their other branch. A guy answered the phone and said Tysons' phone was down, and that they were handling reservations for them. He confirmed that he had written down our name and would pass it along to the Tysons branch. We arrived at East West Cafe at Tysons just a few minutes before Iftar. They told us they didn’t have our reservation and asked us to " just stand to the side while we seat the other guests." We stood there while they seated at least five groups. No one acknowledged us until we finally said, well, we are still here. Only then they give us a table, with no apology or explanation. The food, especially the meats, was very bland. My husband couldn’t eat it. The dessert was okay. My husband ordered Turkish coffee to have with the dessert, and my daughter ordered a hibiscus drink. They didn’t arrive for more than 30 minutes. My husband spoke to two waitresses, but neither returned to update us on our order. Meanwhile, the manager came to collect the check, which included the coffee and hibiscus drink. My husband informed him that we were still waiting for both. Again, the manager said nothing, and nothing happened. After another 10 minutes, my husband went to speak to the manager again and requested a refund for the coffee and hibiscus, as we were leaving. Only then did the manager go to the beverage counter in the middle of the restaurant and bring the drinks within a few minutes. It was clear that it only took a couple of minutes to pour the coffee and prepare the hibiscus drink. I wonder if this is how they treat all their guests.
Atmosphere: 3
Food: 1
Service: 1
Why is there a mandatory tip? And asking for more tip on top of that? The shakes taste watered down. And they charge for the water on the tables so don’t touch it
Atmosphere: 4
Food: 1
Service: 2
Me and my friends went to eat dinner. The food was good but the service is very bad. Beyond their is favoritism. The severs only help or talk to the people they know. We asked for something but the way the servers treated us was absurd. Would I come here again? No. Was the food good?
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
The food was great. We had the iftar buffet. It is expensive at $50 per person but it’s worth it. Flavorful food.
One complaint I have was being charged for a dessert without any indication that this was not part of the buffet. I took a biscoff cake that was in the fridge within the buffet line and later found out that this was not part of the buffet. I feel this was very misleading as there was no sign indicating that items in the fridge are not part of the buffet. This can be an easy mistake for anyone to make. If it is not part of the buffet, please place a sign and/or lock the fridge. I feel this is a very easy mistake to make as there was no indication that these items are not part of the buffet price and that they have an additional cost.
I also think it would be better to reorganize how tables are laid out. We were seated towards the back of the restaurant and it was very cramped. Some tables had high chairs as well which basically blocked our only 2 paths out and we had to squeeze through. I think this poses a major safety concern and should be addressed given the amount of people seated in the restaurant. Please either reposition some tables or reposition where high chairs should be located at tables to ensure they do not block the walkways.
Other than this, food was good, service was good, and they had a large selection of drinks available. I do plan on trying them out again as the food was delicious.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Ramadan
I visit this is place yesterday for iftar and it was terrible, the quantity of food is little for the amount of people they accepted.when we arrived to the buffet there was no lamp chops, no chicken.they charge 50$ per person and it doesn’t worth it.
Atmosphere: 4
Food: 1
Service: 2
I went there for their iftar buffet. Some food were dry and not so good ( kofta and falafel) but others were really good. So many options and variety.
Atmosphere: 4
Food: 4
Service: 5
Terrible experience. We went for iftar and were shocked by how bad everything was. The service was bad, the staff were rude and clearly discriminatory, and the food was tasteless. For the ridiculous prices they charge, you’d expect at least basic decency. I ended up leaving a $40 tip just because the prices were so high—not because they deserved it. Felt completely ripped off. Never going back.
Atmosphere: 1
Food: 1
Service: 1
The food was just OK! And it’s absolutely NOT worth the Buffett price. The atmosphere was really beautiful though. I am sure the management can do better!
Atmosphere: 5
Food: 2
Service: 4
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