McDonald's
18607 Riverside Dr, Vansant
(276) 935-4652
Recent Reviews
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We stopped by for coffee and a couple of cheese burgers. There was a long line but it moved very quickly. Over all excellent service and food. Oh the Coffee was very hot so I added 3 ice cubes to it .
Wanted to stop and get a drink on 5/29/25 this was around 8 ish I belive and they had the entrances blocked off. Couldn't understand what the guy was saying why they had it blocked off.
I wanted a spicy mcicken exter mayo and pickle and exter lettuce so I get a regular mchicken no mayo no pickle no lettuce explain no drinks over all 1
This is a very busy McDonald's to be in a small area. They are the only national burger chain in that area. I'm new to the location and would have loved to have given them a 5 ⭐ review. Why? Well let's start with the positive experiences from this mornings stop for breakfast. I see some people on Google complaining about the wait time. But I feel that's expected if a place is busy. And I'd prefer to wait longer, as long as the food is fresh. This morning I placed a slightly large order and had to pull up and wait for it. I expected that and I appreciated that all of our food was fresh. The young lady that took my order at the drive through was friendly and polite. That's good customer service. Because we ordered a lot of the items from the promo's, the food was priced very decently as well. With all of this positivity, why not a 5 ⭐ review? When I brought the food in to everybody, we were actually missing food items. So everybody else would be happy, I took the hit on this one. I gave up breakfast items to others so everybody would be satisfied. Hey staff, I really do appreciate what you all do.
Who doesn't love McDonald's? They us always seem to mess something up though. If it's not your order it will be the person next to you. That being said, lately I've not had a ton of issues so who knows. Maybe they have better employees or they're getting better.
Online says their open till 12. I was there at 1130 they would not answer drive thru.
Atmosphere: 1
Service: 1
One of the nicest McDonald's we have been in!
Kid-friendliness: friendly service!
Wheelchair accessibility: Easy access.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin
Great place to get food for cheap in Vansant/Grundy area.
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Chicken Mcnuggets, Dr Pepper, Sausage Biscuit with Egg, Strawberry & Crème Pie
Order was wrong not once but twice. Third time talked to a manager that was busy playing with a toddler standing on the prep table. She was rude to me and screamed at a young male she called "Zac". She offered to make me fresh, however since the bare foot child she was holding was walking on the prep table as well as reaching in to what looked like chicken nuggets himself I was done with that location.
Atmosphere: 1
Food: 2
Service: 1
They need some new workers that can hear because they clearly can't get anyone's order right now a days.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My order was wrong and I didn’t notice till I got home to eat. I called and called and no one would ever answer. I paid for for a steak egg and cheese bagel and got a $1 something sausage biscuit. Ridiculous that no one will answer the phone! I’ve been calling for over an hour
Atmosphere: 1
Food: 1
Service: 1
Took about mmm idk 4-6 weeks of ordering the exact identical drink to get it correct finally. Looks just like Oreo frappe but I hate coffee so it’s just Oreo chocolate shake with whipped topping, Oreo topping, and drizzle of chocolate syrup. Oh if you don’t like the mccrispy spicy sauce the regular spicy mcchicken is better. Just food for thought it that didn’t like pop in your head.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Deluxe Crispy Chicken Sandwich, Mcflurry with M&M's Candies, Mcchicken
Good food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: World Famous Fries
I wish we had other restaurants it’s ridiculous I don’t think nobody at this McDonald’s knows how to make a darn frappe with expresso in it. You pay extra for the expresso but they never put it in my frappe. I hate this McDonald’s!!
Atmosphere: 1
Food: 1
Service: 1
Every time I've gone here you wait 20+ mins in line and the service and food aren't great. I order a large frappe with 3 shots of espresso and they try to give it to you in the same size cup as a regular large frappe. But if I'm paying extra for 3 shots of espresso, that's extra product and you are not going to give me the same size cup and waste my product I'm paying for.
Atmosphere: 1
Food: 2
Service: 1
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