The server was coughing and didn’t wear a mask. She dropped a blizzard cup and proceeded to pick it up and use it for my order. She wasn’t wearing gloves. Before handing us the blizzards, she used a dirty rag to wipe the side of the cup. Because of all those things, we ended up tossing the order right after we paid and walked outside. Definitely did not want to stiff arm the server and not pay, but would not recommend this place for hygiene purposes.
Atmosphere: 1
Food: 1
Service: 1
Jehangir Khanzada
Excellent
Ryan Baetsen
Excellent service. The owner remembers names and service is perfect. Great place!
Atmosphere: 5
Food: 5
Service: 5
MAQSOOD SHAH
Too expensive Very low quality
Atmosphere: 3
Food: 1
Service: 1
Abbey Francis
Ordered a birthday cake with advanced notice. I’m pretty sure I was double charged.. not sure why I was charged $61 for a 10inch cake. It also looked like a kindergartner did the writing. Very disappointed. Ended up having to order a cake from a different shop in the area.
Richard Thomas
Drove half an hour to take my daughter there as a requested treat on the last day of school. No one was there to open the shop at the stated 1pm opening time.
Evan Howell
Saw a roach in my drink, when i complained to the staff, they called me a slur in vast whispers. Would not recommend!!!
Atmosphere: 1
Food: 1
Service: 1
Rob Saze
I have been going here for over 2 decades. I love the service. She remembers our orders and treat us as if we are her family members. My entire extended family goes here to. She knows them all. I do not mind the wait in the line.
Atmosphere: 5
Food: 5
Service: 5
Faruk Baş
Smoothie was made of syrup not fruits. Not tasty at all
Atmosphere: 2
Food: 1
Service: 2
Aban Koprulu
When I walked in, there was noone at the register and ritual music was coming from the back. When I called for an employee, the indian lady walked out without shoes and took my order. I was absolutely appalled.
Google says open till 11pm, walked in at 10pm, the indian lady was extremely rude and didn’t give us anytime to look over the menu and order. Within a spam of 1 min, she forced us to order and said “we’re closing at 10”. That’s not how you treat your customers. They ran out of the slush and she didn’t even mix it properly, and without gloves put a spoon in my slush and started stirring it, in front of me. Was trying to sell a medium to my friend when said explicitly said small. ALSO REAKS OF BLEACH IN THE STORE. If I could give a 0, I would!!! AVOID!!
Atmosphere: 1
Food: 1
Service: 1
Chris Otchy
Will not be going back to this location. We arrived yesterday around 4pm for some ice cream. We entered the shop and no one was to be found so we almost left. As we where headed out someone came out. This lady said what like we where buggying her. My children didnt know what they wanted so spent a couple minutes trying to decide. My autistic son was trying to figure out what candy he wanted in his blizzard when the employee rudely just started to make what she thought he wanted. We never really decided and she was in such a rush that she said come on and was extremely pushy. My son wanted recess pieces. The employee said she was double charging me. Mind you we had not ordered and if she was not as pushy and we would have been fine. She double charged me. Luckly we where having a good day or I would have fought back on your rude employee. I will not be back.
Atmosphere: 1
Food: 1
Service: 1
Michele “Meechie”
This place was super busy. Mostly teens who were well behaved. Service not bad compared to the awful reviews I had read. The tables were dirty but there are only 2 employees. There should definitely be hand sanitizers everywhere. The TV was broken, the monitor was broken. You can't scan a receipt to get rewards points. The windows were also very dirty. This stuff seems minimal but this is my review.
Atmosphere: 1
Food: 3
Service: 3
Nicole Lack
My husband and I have given this DQ 3 visits and each visit made us realize why do we keep coming back. Last night was the last straw. On our first visit we wanted to try the new carmel cheesecake blizzard that was advertised and they didn’t have all the ingredients. The second time we went we wanted to try the new red velvet blizzard, it looked nothing as advertised, it was not pink and could not taste any cream cheese frosting. Then last night we go and it feels 80 plus degrees in the store, we had to stand and wait for someone to come from the back and we ordered the new confetti dipped cone. The cones were so small and sad looking and it was over $10 for 2 small dipped cones! The quality, service and prices are not worth coming back. I’ve left a review on an instagram page a while back and the link provided did not work.
Nuha Anwar
I used to love this Dairy Queen, but unfortunately, in my most recent visits, I've gotten sick from this Dairy Queen with gastrointestinal symptoms, while I have not gotten poisoning from the other Dairy Queens. I worry about if the machines are cleaned regularly. This never used to happen to me until as of recently, and after three times of being sick, I decided to not come back.I've known Sita (the owner) since I was a young girl as I am a Vienna local, but I did notice that the business has gone downhill since the pandemic. There has never been enough staffing at this Dairy Queen, which is disappointing, considering the demand from the town's residents. A couple of times, my boyfriend and I were waiting in a long line on a weekday night, and almost any time it was my turn to order or my boyfriend's turn to order, Sita would go to the back of the Dairy Queen and stay there for about 10-15 minutes. This made it basically half an hour to get ice cream. I felt upset by this behavior on top of the food poisoning and have opted to drive a few more miles to the Dairy Queen in Fairfax, or to Ben and Jerry's where I felt like the employees were more professional. I don't think I'll be coming back to this Dairy Queen, and I hope that the owners receive more training on professionalism, and highly consider hiring more help. I'm sure a lot of high school students looking for their first job would be happy to work here.
The server was coughing and didn’t wear a mask. She dropped a blizzard cup and proceeded to pick it up and use it for my order. She wasn’t wearing gloves. Before handing us the blizzards, she used a dirty rag to wipe the side of the cup. Because of all those things, we ended up tossing the order right after we paid and walked outside. Definitely did not want to stiff arm the server and not pay, but would not recommend this place for hygiene purposes.
Atmosphere: 1
Food: 1
Service: 1
Excellent
Excellent service. The owner remembers names and service is perfect. Great place!
Atmosphere: 5
Food: 5
Service: 5
Too expensive
Very low quality
Atmosphere: 3
Food: 1
Service: 1
Ordered a birthday cake with advanced notice. I’m pretty sure I was double charged.. not sure why I was charged $61 for a 10inch cake. It also looked like a kindergartner did the writing. Very disappointed. Ended up having to order a cake from a different shop in the area.
Drove half an hour to take my daughter there as a requested treat on the last day of school. No one was there to open the shop at the stated 1pm opening time.
Saw a roach in my drink, when i complained to the staff, they called me a slur in vast whispers. Would not recommend!!!
Atmosphere: 1
Food: 1
Service: 1
I have been going here for over 2 decades. I love the service. She remembers our orders and treat us as if we are her family members. My entire extended family goes here to. She knows them all. I do not mind the wait in the line.
Atmosphere: 5
Food: 5
Service: 5
Smoothie was made of syrup not fruits. Not tasty at all
Atmosphere: 2
Food: 1
Service: 2
When I walked in, there was noone at the register and ritual music was coming from the back. When I called for an employee, the indian lady walked out without shoes and took my order. I was absolutely appalled.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Google says open till 11pm, walked in at 10pm, the indian lady was extremely rude and didn’t give us anytime to look over the menu and order. Within a spam of 1 min, she forced us to order and said “we’re closing at 10”. That’s not how you treat your customers. They ran out of the slush and she didn’t even mix it properly, and without gloves put a spoon in my slush and started stirring it, in front of me. Was trying to sell a medium to my friend when said explicitly said small. ALSO REAKS OF BLEACH IN THE STORE. If I could give a 0, I would!!! AVOID!!
Atmosphere: 1
Food: 1
Service: 1
Will not be going back to this location. We arrived yesterday around 4pm for some ice cream. We entered the shop and no one was to be found so we almost left. As we where headed out someone came out. This lady said what like we where buggying her. My children didnt know what they wanted so spent a couple minutes trying to decide. My autistic son was trying to figure out what candy he wanted in his blizzard when the employee rudely just started to make what she thought he wanted. We never really decided and she was in such a rush that she said come on and was extremely pushy. My son wanted recess pieces. The employee said she was double charging me. Mind you we had not ordered and if she was not as pushy and we would have been fine. She double charged me. Luckly we where having a good day or I would have fought back on your rude employee. I will not be back.
Atmosphere: 1
Food: 1
Service: 1
This place was super busy. Mostly teens who were well behaved. Service not bad compared to the awful reviews I had read. The tables were dirty but there are only 2 employees. There should definitely be hand sanitizers everywhere. The TV was broken, the monitor was broken. You can't scan a receipt to get rewards points. The windows were also very dirty. This stuff seems minimal but this is my review.
Atmosphere: 1
Food: 3
Service: 3
My husband and I have given this DQ 3 visits and each visit made us realize why do we keep coming back. Last night was the last straw. On our first visit we wanted to try the new carmel cheesecake blizzard that was advertised and they didn’t have all the ingredients. The second time we went we wanted to try the new red velvet blizzard, it looked nothing as advertised, it was not pink and could not taste any cream cheese frosting. Then last night we go and it feels 80 plus degrees in the store, we had to stand and wait for someone to come from the back and we ordered the new confetti dipped cone. The cones were so small and sad looking and it was over $10 for 2 small dipped cones! The quality, service and prices are not worth coming back. I’ve left a review on an instagram page a while back and the link provided did not work.
I used to love this Dairy Queen, but unfortunately, in my most recent visits, I've gotten sick from this Dairy Queen with gastrointestinal symptoms, while I have not gotten poisoning from the other Dairy Queens. I worry about if the machines are cleaned regularly. This never used to happen to me until as of recently, and after three times of being sick, I decided to not come back.I've known Sita (the owner) since I was a young girl as I am a Vienna local, but I did notice that the business has gone downhill since the pandemic. There has never been enough staffing at this Dairy Queen, which is disappointing, considering the demand from the town's residents. A couple of times, my boyfriend and I were waiting in a long line on a weekday night, and almost any time it was my turn to order or my boyfriend's turn to order, Sita would go to the back of the Dairy Queen and stay there for about 10-15 minutes. This made it basically half an hour to get ice cream. I felt upset by this behavior on top of the food poisoning and have opted to drive a few more miles to the Dairy Queen in Fairfax, or to Ben and Jerry's where I felt like the employees were more professional. I don't think I'll be coming back to this Dairy Queen, and I hope that the owners receive more training on professionalism, and highly consider hiring more help. I'm sure a lot of high school students looking for their first job would be happy to work here.
Atmosphere: 3
Food: 2
Service: 2
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