Placed an order through GrubHub and there wasn't anywhere to make a notation about a food allergy. I called the restaurant as soon as I placed the order, they did not answer. I called THIRTEEN times and the last three times I attempted to call, they picked the phone up and set it down because they obviously did not want to be bothered so I ended up paying for a pizza that could not be eaten. So wrong!!!
Service: 1
Sydney Waddy
Great dining experience and delicious pizza! Thin crust, cut into small squares—perfect bite-sized goodness!
Atmosphere: 5
Food: 5
Service: 5
2_Chronicles_714
The prices are wonderful and the food is even better
Atmosphere: 5
Food: 5
Service: 5
BrokeBoiJD
I did a pick up order and I ordered online through AI. I said cheese sticks, but the AI picked up garlic breadsticks and Ricky notice. It was my first time so I’m like what’s the best thing to get to the hot honey pepperoni it was fire and it was very, very, very hot so as I drove 10 minutes down the road, I opened and realized that my cheesesteaks wasn’t in the box so breadstick so I called he already knows me and he made it free of charge. Thank you so much Ricky. You are the best.
Atmosphere: 5
Food: 5
Service: 5
Andrew
Really slow, pretty bad service too.
The individual is the size of one slice of pizza. Basically for $8. Absolutely terrible
Service: 1
Debbie Price
Pizza was delicious. We had the thin crust The Works. The toppings were to the edge of the pizza. Very good. Will definetly return. Super clean and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
andrea diehl
Loved it.
Atmosphere: 5
Food: 5
Service: 5
Sangeeta Borkar
I gave it 3 stars instead of two just because the food didn’t get us sick and the lady was nice, but it was by far the worst donatos I’ve ever been to. It didn’t taste like donatos usually does, the ice machine was not working, the fountain soda was all syrup and no carbonation and it wasn’t even cold. Pizza came out with minimum amount of toppings and cheese, little to no sauce, and absolutely no flavor. Restaurant itself was empty, clean, cold, didn’t have anything on the tables or Parmesan and red pepper shakers (those were packets). The woman that took our order and brought the pizza to the table was very nice. It was such a disappointment that the pizza was less than mediocre that I don’t think I will ever return.
Atmosphere: 3
Food: 2
Service: 5
Rebecca Soule
A lot of good pizza at a good price, very fast.
Atmosphere: 5
Food: 5
Service: 5
Emily Fitch
This is the absolute BEST pizza place…..our favorite….we ❤️ it!
Thank you for the awesome pizza, wonderful customer service, excellent atmosphere.
Tonight I ordered a pizza online and when I got there they baked the WRONG pizza. I had to wait for them to redo the pizza correctly and I asked the manager for some compensation for making me wait and she refused to provide anything except the pizza that I ordered. I believe that I should have been provided more than just a “sorry” here is your correct pizza.
UPDATE: I know mistakes happen and I was a little too harsh with my expectations. Donatos pizza is so good. I’ll give them a “bye” for this mistake.
Chris Wood
They really have good pizza. The problem is they do not have enough people. The last two times I ordered I showed up on time, or even late, and they had not even started making my food yet. The first time I had to wait at least 20 minutes and they really weren’t busy. The second time I just gave up. It’s a real shame because they actually have good food.
Atmosphere: 1
Food: 5
Service: 1
Rebecca Knox Captain Save A Home (Captain Save A Home)
This was our first stop for food coming into Virginia Beach on Wednesday evening and the service was extra gracious and friendly. The salad really was amazing too.
Atmosphere: 5
Food: 5
Service: 5
Carly Girl
Great! We enjoyed our dining experience. The food met our expectations. Our hot honey pizza was delicious. The restaurant and bathrooms were very clean.
Atmosphere: 5
Food: 5
Service: 5
Pamela
The Italian sub was delightful. Delivery right on time. Prices great. Cinnamon bread was done just a little too much as seen in picture below. Will order again.
Placed an order through GrubHub and there wasn't anywhere to make a notation about a food allergy. I called the restaurant as soon as I placed the order, they did not answer. I called THIRTEEN times and the last three times I attempted to call, they picked the phone up and set it down because they obviously did not want to be bothered so I ended up paying for a pizza that could not be eaten. So wrong!!!
Service: 1
Great dining experience and delicious pizza! Thin crust, cut into small squares—perfect bite-sized goodness!
Atmosphere: 5
Food: 5
Service: 5
The prices are wonderful and the food is even better
Atmosphere: 5
Food: 5
Service: 5
I did a pick up order and I ordered online through AI. I said cheese sticks, but the AI picked up garlic breadsticks and Ricky notice. It was my first time so I’m like what’s the best thing to get to the hot honey pepperoni it was fire and it was very, very, very hot so as I drove 10 minutes down the road, I opened and realized that my cheesesteaks wasn’t in the box so breadstick so I called he already knows me and he made it free of charge. Thank you so much Ricky. You are the best.
Atmosphere: 5
Food: 5
Service: 5
Really slow, pretty bad service too.
The individual is the size of one slice of pizza. Basically for $8. Absolutely terrible
Service: 1
Pizza was delicious. We had the thin crust The Works. The toppings were to the edge of the pizza. Very good. Will definetly return. Super clean and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Loved it.
Atmosphere: 5
Food: 5
Service: 5
I gave it 3 stars instead of two just because the food didn’t get us sick and the lady was nice, but it was by far the worst donatos I’ve ever been to. It didn’t taste like donatos usually does, the ice machine was not working, the fountain soda was all syrup and no carbonation and it wasn’t even cold. Pizza came out with minimum amount of toppings and cheese, little to no sauce, and absolutely no flavor. Restaurant itself was empty, clean, cold, didn’t have anything on the tables or Parmesan and red pepper shakers (those were packets). The woman that took our order and brought the pizza to the table was very nice. It was such a disappointment that the pizza was less than mediocre that I don’t think I will ever return.
Atmosphere: 3
Food: 2
Service: 5
A lot of good pizza at a good price, very fast.
Atmosphere: 5
Food: 5
Service: 5
This is the absolute BEST pizza place…..our favorite….we ❤️ it!
Thank you for the awesome pizza, wonderful customer service, excellent atmosphere.
Food terrific every time
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Tonight I ordered a pizza online and when I got there they baked the WRONG pizza. I had to wait for them to redo the pizza correctly and I asked the manager for some compensation for making me wait and she refused to provide anything except the pizza that I ordered. I believe that I should have been provided more than just a “sorry” here is your correct pizza.
UPDATE: I know mistakes happen and I was a little too harsh with my expectations. Donatos pizza is so good. I’ll give them a “bye” for this mistake.
They really have good pizza. The problem is they do not have enough people. The last two times I ordered I showed up on time, or even late, and they had not even started making my food yet. The first time I had to wait at least 20 minutes and they really weren’t busy. The second time I just gave up. It’s a real shame because they actually have good food.
Atmosphere: 1
Food: 5
Service: 1
This was our first stop for food coming into Virginia Beach on Wednesday evening and the service was extra gracious and friendly. The salad really was amazing too.
Atmosphere: 5
Food: 5
Service: 5
Great! We enjoyed our dining experience. The food met our expectations. Our hot honey pizza was delicious. The restaurant and bathrooms were very clean.
Atmosphere: 5
Food: 5
Service: 5
The Italian sub was delightful. Delivery right on time. Prices great. Cinnamon bread was done just a little too much as seen in picture below. Will order again.
Food: 4
Service: 5
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