I don't know what it is about this location, but just recently, I've had to order delivery because I am recovering from a medical procedure and I can't go to that location. Whoever is checking for quality control is not doing a good job. This is like the third time that I have ordered and my order is incorrect or missing items. Frankly i'm tired of contacting their customer care and this last time they never bothered to respond to my missing item. It is fine because there are other breakfast places out here who get it right.
Atmosphere: 3
Food: 3
Service: 2
Myung Lee
food was great and amazing. Customer service was excellent. I'll definitely be back!
Atmosphere: 4
Food: 4
Service: 5
Coffee guy
Their chicken is UNCOOKED!
Atmosphere: 1
Food: 1
Service: 1
Austin Sims
Inaccurate order tracking and wait time estimate. Orders marked as ready well before they are actually ready. Food was as expected.
E M
They currently aren’t honoring Veterans as other locations are this Veterans Day.
Sree G
As always coffee never been great! Service is ok
Atmosphere: 3
Food: 3
Service: 3
LA
Good food, good costumer service.
Atmosphere: 5
Food: 5
Service: 5
Lynne F
The Broccoli Cheddar Soup was watery and seemed substandard. Usually it was better.
Food: 1
Maria Benincasa
Came here for a sandwich. Great service. I hope people treat the staff good. When I went to pick up my food I said thank you and the guy seemed almost surprised.
Atmosphere: 5
Food: 5
Service: 5
Anand Shah
I love this panera! The service is amazing with generous portions. The sandwiches are made with love!! The hosts are so nice. My favorite are Desi and Ragy!
There is a very nice latina lady, quite young, and another lady, I remember she wore a long ponytail. Both were very respectful. They say the employees make the restaurant. This is an amazing one.
Rohit Khushalani
Amazing
Deak Tysons
Panera has gone downhill. I used to come here all the time and have not been here in a couple years. The bread was very stale. They are not a lot of delicious pastries laid out when you walked in. In fact, it’s a measly offering compared to what it used to be like. I guess competition is catching up with this brand because it just doesn’t compare anymore.
Robert Johnson
Basically a place where they hand you the ingredients and you make the meal. I ordered the soup bowl, I got a piece of bread about the size of a cantaloupe with a orange size circle cut onto it. You have to hollow out the bread which becomes the bowl and then you take the plastic lid off the Styrofoam cup and pour it into the bread bowl. Might as well buy the bread at any store and a can of canned soup, same thing. Maybe it's what you want to take back to your office desk but there was no option. And for the price you would save about 70% buying the bread and the microwaveable soup. So, no I won't be going back. I stopped going to Panera years ago because I was charged around $10 for what was supposed to be a grilled cheese sandwich, which was toast with a cold piece of something like the plastic wrap cheese. I broke my promise to myself and gave them another shot. It's an OK place but there's plenty of better places.
I don't know what it is about this location, but just recently, I've had to order delivery because I am recovering from a medical procedure and I can't go to that location. Whoever is checking for quality control is not doing a good job. This is like the third time that I have ordered and my order is incorrect or missing items. Frankly i'm tired of contacting their customer care and this last time they never bothered to respond to my missing item. It is fine because there are other breakfast places out here who get it right.
Atmosphere: 3
Food: 3
Service: 2
food was great and amazing. Customer service was excellent. I'll definitely be back!
Atmosphere: 4
Food: 4
Service: 5
Their chicken is UNCOOKED!
Atmosphere: 1
Food: 1
Service: 1
Inaccurate order tracking and wait time estimate. Orders marked as ready well before they are actually ready. Food was as expected.
They currently aren’t honoring Veterans as other locations are this Veterans Day.
As always coffee never been great! Service is ok
Atmosphere: 3
Food: 3
Service: 3
Good food, good costumer service.
Atmosphere: 5
Food: 5
Service: 5
The Broccoli Cheddar Soup was watery and seemed substandard. Usually it was better.
Food: 1
Came here for a sandwich. Great service. I hope people treat the staff good. When I went to pick up my food I said thank you and the guy seemed almost surprised.
Atmosphere: 5
Food: 5
Service: 5
I love this panera! The service is amazing with generous portions. The sandwiches are made with love!! The hosts are so nice. My favorite are Desi and Ragy!
Restaurantji Recommends
Great place to bring your laptop.
There is a very nice latina lady, quite young, and another lady, I remember she wore a long ponytail. Both were very respectful. They say the employees make the restaurant. This is an amazing one.
Amazing
Panera has gone downhill. I used to come here all the time and have not been here in a couple years. The bread was very stale. They are not a lot of delicious pastries laid out when you walked in. In fact, it’s a measly offering compared to what it used to be like. I guess competition is catching up with this brand because it just doesn’t compare anymore.
Basically a place where they hand you the ingredients and you make the meal. I ordered the soup bowl, I got a piece of bread about the size of a cantaloupe with a orange size circle cut onto it. You have to hollow out the bread which becomes the bowl and then you take the plastic lid off the Styrofoam cup and pour it into the bread bowl. Might as well buy the bread at any store and a can of canned soup, same thing. Maybe it's what you want to take back to your office desk but there was no option. And for the price you would save about 70% buying the bread and the microwaveable soup. So, no I won't be going back. I stopped going to Panera years ago because I was charged around $10 for what was supposed to be a grilled cheese sandwich, which was toast with a cold piece of something like the plastic wrap cheese. I broke my promise to myself and gave them another shot. It's an OK place but there's plenty of better places.
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