We placed a walk-in order through the kiosk and waited 30 MINUTES inside the store for JUST ONE DRINK. No one called our name or order number the entire time (people who ordered after us, got their drinks before we did), so we finally went up to the pickup area and asked a team member if our order was ready. She told us, “Someone took your order. I can make another one if you want.”
Seriously? If you know someone else took the drink, why wouldn’t you just remake it right away?
She made the drink in a few minutes and said, “Sorry, I didn’t know you were here.” Again, this was a walk-in order, we were right there the whole time. She could’ve called out the name or number, or simply remade the drink as soon as she noticed the mistake.
This could’ve easily been avoided with basic communication and attention.
BM Zen0m3
Always out of boba drove 30 minutes 2 days in a row hopping they have restocked but they are still out of boba. This shouldn’t be an issue because it’s a boba place and they shouldn’t be running into theses problems.
Zoe Barr
Cute place.
Tara Jeanne
Love this spot. And I love that it is open late
A R
I came in at night to grab a light snack. So i ordered thai tea and fries. The order placing was simple and convenient, but after you receive a receipt with an order number, you dont know if your order is ready or not unless you go up to the "Pick up" area and check. The staff behind the counter do not inform customer who ordered inside the store if their order is ready or not. They are busy on their phone. So i sat there after placing my order thinking i will be called or it will be hand it to me. But nope! I sat there way passed the regular waiting time, then realized that may be i need to walk up to the pick up area and my order is there, so i do that and i see my order sitting on the shelf. Like, i did not order online, i came in person to place the order. The least you can do is to let me know that my order is ready. Disappointed at that part but my order was correct and done right.
Gloria Desautels
The tea and the dessert were delicious. I took one star away only because it was really loud in there, and I had a difficult time having a conversation over the noise.
Bronnie Kirk
Pretty quick to wait for my drink
Double Bullet
Kinda overrated, one cookie is tasteless, while the other cookie is great! BUT, they messed up our orders and the drink wasn't that great, mostly tasted like milk with mostly ice.
Tin Banh
I rarely give negative reviews, especially to small businesses, but this experience felt misleading and like false advertising. The menu clearly showed a “pastry bundle box” that included:
The bundle seemed like a great deal, which is why we decided to order it. However, when we tried to complete our order at the self-service kiosk, we encountered multiple issues. The machine wouldn’t let us proceed without adding additional charges, claiming the regular egg tarts were sold out. Additionally, the macarons were missing from the options.
When I asked a clerk for help, he was quick to brush me off since there was a line, telling me they still had egg tarts and advising me to select the ones with the extra charges (50 cents each), promising to refund the difference later. I assumed he would also account for the missing macarons, as they were listed in the bundle on the menu. But when our order arrived, the macarons were missing, which was especially disappointing since we visited specifically for them.
When I raised this with the staff again, I was told the menu was outdated, and they no longer sell macarons. I asked if they could substitute something else, but he refused and suggested that it was my responsibility to double-check the kiosk, even though he had initially helped us with it.
This experience felt like outright false advertising. As a small business, it’s important to ensure that what’s advertised matches what’s actually available, and not to shift blame onto customers. Although the food and overall atmosphere were enjoyable, this interaction left a negative impression, and I doubt we’ll be back. I’m sharing this feedback in hopes that the owner addresses these issues to prevent similar experiences for future customers.
I rarely give negative reviews, especially to small businesses, but this experience felt misleading and like false advertising. The menu clearly showed a “pastry bundle box” that included:
• 3 egg tarts
• 2 cookies
• 2 macarons
• 1 cream puff
The bundle seemed like a great deal, which is why we decided to order it. However, when we tried to complete our order at the self-service kiosk, we encountered multiple issues. The machine wouldn’t let us proceed without adding additional charges, claiming the regular egg tarts were sold out. Additionally, the macarons were missing from the options.
When I asked a clerk for help, he was quick to brush me off since there was a line, telling me they still had egg tarts and advising me to select the ones with the extra charges (50 cents each), promising to refund the difference later. I assumed he would also account for the missing macarons, as they were listed in the bundle on the menu. But when our order arrived, the macarons were missing, which was especially disappointing since we visited specifically for them.
When I raised this with the staff again, I was told the menu was outdated, and they no longer sell macarons. I asked if they could substitute something else, but he refused and suggested that it was my responsibility to double-check the kiosk, even though he had initially helped us with it.
This experience felt like outright false advertising. As a small business, it’s important to ensure that what’s advertised matches what’s actually available, and not to shift blame onto customers. Although the food and overall atmosphere were enjoyable, this interaction left a negative impression, and I doubt we’ll be back. I’m sharing this feedback in hopes that the owner addresses these issues to prevent similar experiences for future customers.
Jules Ponton
Great boba selections!
Yulia Miyajima
I got the fusion fruit tea and they did not skimp on the lychee jelly ? want to come back to try the chicken and fries too. The atmosphere was a little loud to do work but very cute if you’re going to chat with friends.
Emily Nguyen
I will go here for the rest of my life. This place always makes great quality drinks, and the fried chicken bites are so good. Would reccomend to anyone
Ernesto Roubert
Great experience. I totally recommend the Taiwanese Chicken. The drink options are amazing. You won't be disappointed.
We placed a walk-in order through the kiosk and waited 30 MINUTES inside the store for JUST ONE DRINK. No one called our name or order number the entire time (people who ordered after us, got their drinks before we did), so we finally went up to the pickup area and asked a team member if our order was ready. She told us, “Someone took your order. I can make another one if you want.”
Seriously? If you know someone else took the drink, why wouldn’t you just remake it right away?
She made the drink in a few minutes and said, “Sorry, I didn’t know you were here.” Again, this was a walk-in order, we were right there the whole time. She could’ve called out the name or number, or simply remade the drink as soon as she noticed the mistake.
This could’ve easily been avoided with basic communication and attention.
Always out of boba drove 30 minutes 2 days in a row hopping they have restocked but they are still out of boba. This shouldn’t be an issue because it’s a boba place and they shouldn’t be running into theses problems.
Cute place.
Love this spot. And I love that it is open late
I came in at night to grab a light snack. So i ordered thai tea and fries. The order placing was simple and convenient, but after you receive a receipt with an order number, you dont know if your order is ready or not unless you go up to the "Pick up" area and check. The staff behind the counter do not inform customer who ordered inside the store if their order is ready or not. They are busy on their phone. So i sat there after placing my order thinking i will be called or it will be hand it to me. But nope! I sat there way passed the regular waiting time, then realized that may be i need to walk up to the pick up area and my order is there, so i do that and i see my order sitting on the shelf. Like, i did not order online, i came in person to place the order. The least you can do is to let me know that my order is ready. Disappointed at that part but my order was correct and done right.
The tea and the dessert were delicious. I took one star away only because it was really loud in there, and I had a difficult time having a conversation over the noise.
Pretty quick to wait for my drink
Kinda overrated, one cookie is tasteless, while the other cookie is great! BUT, they messed up our orders and the drink wasn't that great, mostly tasted like milk with mostly ice.
I rarely give negative reviews, especially to small businesses, but this experience felt misleading and like false advertising. The menu clearly showed a “pastry bundle box” that included:
• 3 egg tarts
• 2 cookies
• 2 macarons
• 1 cream puff
The bundle seemed like a great deal, which is why we decided to order it. However, when we tried to complete our order at the self-service kiosk, we encountered multiple issues. The machine wouldn’t let us proceed without adding additional charges, claiming the regular egg tarts were sold out. Additionally, the macarons were missing from the options.
When I asked a clerk for help, he was quick to brush me off since there was a line, telling me they still had egg tarts and advising me to select the ones with the extra charges (50 cents each), promising to refund the difference later. I assumed he would also account for the missing macarons, as they were listed in the bundle on the menu. But when our order arrived, the macarons were missing, which was especially disappointing since we visited specifically for them.
When I raised this with the staff again, I was told the menu was outdated, and they no longer sell macarons. I asked if they could substitute something else, but he refused and suggested that it was my responsibility to double-check the kiosk, even though he had initially helped us with it.
This experience felt like outright false advertising. As a small business, it’s important to ensure that what’s advertised matches what’s actually available, and not to shift blame onto customers. Although the food and overall atmosphere were enjoyable, this interaction left a negative impression, and I doubt we’ll be back. I’m sharing this feedback in hopes that the owner addresses these issues to prevent similar experiences for future customers.
Drinks are elite
Restaurantji Recommends
I rarely give negative reviews, especially to small businesses, but this experience felt misleading and like false advertising. The menu clearly showed a “pastry bundle box” that included: • 3 egg tarts • 2 cookies • 2 macarons • 1 cream puff The bundle seemed like a great deal, which is why we decided to order it. However, when we tried to complete our order at the self-service kiosk, we encountered multiple issues. The machine wouldn’t let us proceed without adding additional charges, claiming the regular egg tarts were sold out. Additionally, the macarons were missing from the options. When I asked a clerk for help, he was quick to brush me off since there was a line, telling me they still had egg tarts and advising me to select the ones with the extra charges (50 cents each), promising to refund the difference later. I assumed he would also account for the missing macarons, as they were listed in the bundle on the menu. But when our order arrived, the macarons were missing, which was especially disappointing since we visited specifically for them. When I raised this with the staff again, I was told the menu was outdated, and they no longer sell macarons. I asked if they could substitute something else, but he refused and suggested that it was my responsibility to double-check the kiosk, even though he had initially helped us with it. This experience felt like outright false advertising. As a small business, it’s important to ensure that what’s advertised matches what’s actually available, and not to shift blame onto customers. Although the food and overall atmosphere were enjoyable, this interaction left a negative impression, and I doubt we’ll be back. I’m sharing this feedback in hopes that the owner addresses these issues to prevent similar experiences for future customers.
Great boba selections!
I got the fusion fruit tea and they did not skimp on the lychee jelly ? want to come back to try the chicken and fries too. The atmosphere was a little loud to do work but very cute if you’re going to chat with friends.
I will go here for the rest of my life. This place always makes great quality drinks, and the fried chicken bites are so good. Would reccomend to anyone
Great experience. I totally recommend the Taiwanese Chicken. The drink options are amazing. You won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Fries, Cream Puffs, Basil Popcorn Chicken, Single Macaron, Taiwanese Chicken
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