McDonald's

6219 Rolling Rd, Springfield
(703) 451-7645

Recent Reviews

Marcela Herrguth

They gave me a sandwish WITH MOLD ON IT!!!!After a bite I noticed it, Obviously I will never order From here! AnOther thing is ppl just give you faces when you ask for anything like ur asking for favor, I’m paying for my food I should have good service! DOn’t come here..

Atmosphere: 2

Food: 1

Service: 1

Shayne

not a bad McDonald's location. accurate orders from my experience

Atmosphere: 4

Food: 5

Service: 5

John C Innocenti

Ordered three Happy meals. Only got two. My grandson was really upset. Not the fist time. Terrible service.

Atmosphere: 1

Food: 3

Service: 1

Jennifer Thomas

Thank you for the large lemonade cups

Atmosphere: 5

Food: 5

Service: 5

Kevin Mccartney

Forgot part of my order for the 3rd time

Atmosphere: 2

Food: 2

Service: 2

TIM CLARK

Passing through on road trip to get coffee ☕. Very fresh

Atmosphere: 5

Food: 5

Service: 5

Patricia Soriano de Flores

Takeout: Yes

Ethan Cooper

All of the fancy remodeling and digital screens cannot adequately supplement the staff who do not communicate clearly and act like they would rather be doing something

Atmosphere: 1

Food: 1

Service: 1

Andrew Cochran

The Morning Crew takes care of us with fresh scrambled eggs, crispy bacon, hot hotcakes and great coffee!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pancake

murte murte

Everyone is so kind especially one worker named Ameer even though I was confused he helped me he’s a very sweet kid and the food was amazing love this place!Parking: Very friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: McDonald's Big Mac, Hamburger, Chicken Mcnuggets, French Fries

Nico RD

I just want to thank the Manager Nataly, I drive a school bus, I had to park somewhere far away and walk, I was short on time, I had ordered through the app, but the app had a problem and she helped me solve the problem very fast.

Atmosphere: 5

Food: 5

Service: 5

Darin Woods

Synopsis: The service here is bafflingly bad for as much as McDonald's costs now, just go to any other places nearby (see the last paragraph). You'll end up having to get out of your car anyway.Maybe they'll get it together one of these days. I've never lived anywhere where a McDonald's is this bad at...literally everything. And I lived in a tiny country town where the McDonald's hadn't been upgraded since the 90s. This place is deep-in-the-landfill garbage.There's always something missing or wrong with my order requiring me to go inside (or attempt to get the drive thru person to fix it). And it doesn't help that the people who pass off your food try to rush you off when you're checking your bag to make sure they didn't mess your order up again. This happens no matter what time of day you order.Today was especially idiotic. Ordered breakfast, was told the juice machine was broken, so they couldn't serve juice. Asked for water instead, because I and my child cannot have coffee. Was upcharged for the bottled water, and when I asked why, there was a whole lot of stuttering just for me to ask that I speak to them at the window. Was then told that they couldn't take off the upcharge, since I was paying through the app (guess I'll be turning that off from now on). At that moment, I decided I'm never coming back. Was not interested in speaking to a manager either. When I got to the pickup window, magically the juice machine worked. They still didn't take those bottled waters off my bill.I don't know if maybe they just haven't been trained, or the turn over rate is so high that management doesn't bother. But - again - I've never been to a McDonald's where the service is so utterly bad and chaotic. There's also a possibility all the managers are in the back coked up. I don't know why, but it does seem like the work environment there is toxic; they don't really talk to each other, and don't seem like they want to be there.I gave it two stars, because we occasionally get really good service (though, they'll still mess up the order), but I think those people left to work elsewhere.I know this review doesn't matter when it comes to McDonald's, but if you're passing through, there's a sub shop, burger joint, and Mediterranean fast food in the shopping center with the Walgreens off Old Keene Mill. And a Chipotle, Popeyes, and some other eateries in a separate shopping center directly across the street for McDonald's. They all offer food just as fast, but with much better service. 9 times out of 10 you're going to have to get out of your car anyway.

Atmosphere: 3

Food: 3

Service: 1

KBJUAN (KBjuan)

With all the inflation the only thing deflating is the amount of fries you get ?‍♂️

Atmosphere: 1

Food: 1

Service: 1

Matt F.

I made a Mobile Order ahead of time but that did not matter because the wait time for the Drive-Thru was like 20 minutes.I should have ordered and gone to the counter.My food was fine but the wait time was awful, so I will probably skip this restaurant and try another one.

Don Pedersen

It is a standard McDonald's. More times than not, you get hot fries and a warm burger. I despise this place when the put an attendant in line to take your order as I don't always order the same thing and they don't have a menu with them.

Atmosphere: 3

Food: 3

Service: 4

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