I ordered online and asked for pepper jack cheese and not toasted. I got American cheese and they toasted it. My husband asked for extra onions on his and the employee acted mad and then when he asked for olives she threw a handful on his sub. I don’t recommend this location
joanne spear
Good and fast!
Michelle Donnie Murray
Awesome subs and chips and cookies.
StoneSymmetry
Insanely nice staff
Aaron T
Great food. We went during a slower part of day.
Madison
Went to the Subway in Weyers Cave BP on Lee Hwy. we typically have problems with our orders but often let it slide. This evening 3 of our subs were made incorrectly. Since it was already late for dinner for us, that was not their fault, my mom, my son, and I decided to go ahead and ate some of our food. My dad opened his and his was made wrong too. I decided to call them and the girl on the phone told me she would call her manager and call us back. When they called back she told me they could not replace anything if we had ate our subs. And they could only replace what we brought back. I explained that we started eating and I would really like them to fix this and they said they could only do it if I came back in. Mind you it’s like $5 in gas to run back in a second time. I asked to speak with the manager and the shift leader took the phone. I explained what was going on. She then reiterated that they would not replace or write my name down unless I came in. I asked if I could have their corporate number and the SHIFT LEADER. Said “one moment” and then she hung up. I waited a few minutes called back and someone picked up and I explained who I was and what was going on and she said that they didn’t have corporates number and I would have to look it up. I never got a call back from the SHIFT LEADER. And honestly that upsets me the most that she chose to just HANG UP on me. So I’m just gonna say I DO NOT reccomend them. Their food is almost ALWAYS wrong and their customer service is disrespectful!
Clutch Sbmc
I did t stop at Subway, I drove past it going somewhere else
William Wheeler
Chicken bacon ranch was ok.
Atmosphere: 3
Food: 3
Service: 5
Richard Crookshanks
Super friendly team! Great roast beef garlic sandwich! Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
Rebecca Carroll
I ordered 3 subs 2 steak subs and a meatball all three of them was cold I ordered online and put on the special ordered to heat the meat they need to look better at the paperwork for subs
I was in there yesterday and I heard a woman that I later found out that was the manager yelling at one of her employees she was in the back with the employee and I could hear her out in the dining area she was very disrespectful to this woman I haven't ever been in a restaurant where it's okay to talk to your employees with such disrespect the one just put her head down and walked off I felt so sorry for her someone needs to do something about that manager because there's no reason a manager should talk to their employee like that at all.. someone needs to call HR on this lady and I may be the one to do it. There was three employees there and I heard her yelling at one of them or maybe both but the only one that looked upset was the Mexican lady. Someone needs to look into this situation because no human person should be talked to like that especially in a public environment. With someone that is supposed to be able to keep the composer just a little bit better than that Manager means that someone looks up to you and does what you need them to do and when you talk down to someone like that and put them down it don't hurt the manager is hurting the other person and no one's going to do anything about it everyone act like it was a normal thing that was going on. Hello Subway do something with your manager..
Atmosphere: 2
Food: 3
Service: 1
Stacy Dye
My husband came into this restaurant today there was 3 people behind the counter one boy with his back to him and they were all talking another lady told.them they had someone and he was waiting on me to order when he told them that he was waiting on someone and the young man walked off. He felt like they didn't want.to take his order. My husband left after that because Noone but the person that was Actually doing working in the lobby was Polite. Clean restaurant.
Atmosphere: 2
Food: 1
Service: 2
Andrew Markel
I tried the pretzel twist out of complete insanity at 2am while driving 19 straight hours. It tasted like it was a few days old and over microwaved.
Atmosphere: 2
Food: 2
Service: 4
Stacey Rose
There were 5 people working this location and not 1 was aware of what was going on. There were 3 of us ordering and all 3 subs kept getting messed up and we all ordered by specific numbered sandwiches. On the plus side the dining area was clean
I ordered online and asked for pepper jack cheese and not toasted. I got American cheese and they toasted it. My husband asked for extra onions on his and the employee acted mad and then when he asked for olives she threw a handful on his sub. I don’t recommend this location
Good and fast!
Awesome subs and chips and cookies.
Insanely nice staff
Great food. We went during a slower part of day.
Went to the Subway in Weyers Cave BP on Lee Hwy. we typically have problems with our orders but often let it slide. This evening 3 of our subs were made incorrectly. Since it was already late for dinner for us, that was not their fault, my mom, my son, and I decided to go ahead and ate some of our food. My dad opened his and his was made wrong too.
I decided to call them and the girl on the phone told me she would call her manager and call us back.
When they called back she told me they could not replace anything if we had ate our subs. And they could only replace what we brought back.
I explained that we started eating and I would really like them to fix this and they said they could only do it if I came back in. Mind you it’s like $5 in gas to run back in a second time.
I asked to speak with the manager and the shift leader took the phone. I explained what was going on. She then reiterated that they would not replace or write my name down unless I came in. I asked if I could have their corporate number and the SHIFT LEADER. Said “one moment” and then she hung up. I waited a few minutes called back and someone picked up and I explained who I was and what was going on and she said that they didn’t have corporates number and I would have to look it up.
I never got a call back from the SHIFT LEADER. And honestly that upsets me the most that she chose to just HANG UP on me.
So I’m just gonna say I DO NOT reccomend them. Their food is almost ALWAYS wrong and their customer service is disrespectful!
I did t stop at Subway, I drove past it going somewhere else
Chicken bacon ranch was ok.
Atmosphere: 3
Food: 3
Service: 5
Super friendly team!
Great roast beef garlic sandwich!
Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
I ordered 3 subs 2 steak subs and a meatball all three of them was cold I ordered online and put on the special ordered to heat the meat they need to look better at the paperwork for subs
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
I was in there yesterday and I heard a woman that I later found out that was the manager yelling at one of her employees she was in the back with the employee and I could hear her out in the dining area she was very disrespectful to this woman I haven't ever been in a restaurant where it's okay to talk to your employees with such disrespect the one just put her head down and walked off I felt so sorry for her someone needs to do something about that manager because there's no reason a manager should talk to their employee like that at all.. someone needs to call HR on this lady and I may be the one to do it. There was three employees there and I heard her yelling at one of them or maybe both but the only one that looked upset was the Mexican lady. Someone needs to look into this situation because no human person should be talked to like that especially in a public environment. With someone that is supposed to be able to keep the composer just a little bit better than that Manager means that someone looks up to you and does what you need them to do and when you talk down to someone like that and put them down it don't hurt the manager is hurting the other person and no one's going to do anything about it everyone act like it was a normal thing that was going on. Hello Subway do something with your manager..
Atmosphere: 2
Food: 3
Service: 1
My husband came into this restaurant today there was 3 people behind the counter one boy with his back to him and they were all talking another lady told.them they had someone and he was waiting on me to order when he told them that he was waiting on someone and the young man walked off. He felt like they didn't want.to take his order. My husband left after that because Noone but the person that was Actually doing working in the lobby was Polite. Clean restaurant.
Atmosphere: 2
Food: 1
Service: 2
I tried the pretzel twist out of complete insanity at 2am while driving 19 straight hours. It tasted like it was a few days old and over microwaved.
Atmosphere: 2
Food: 2
Service: 4
There were 5 people working this location and not 1 was aware of what was going on. There were 3 of us ordering and all 3 subs kept getting messed up and we all ordered by specific numbered sandwiches. On the plus side the dining area was clean
Atmosphere: 1
Food: 2
Service: 1
They take a long time to serve you
Atmosphere: 3
Food: 3
Service: 2
Loading...