K&E Southern Sweets LLC
332 E Main St, Wise
(276) 321-7752
Recent Reviews
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This place is the best place by far to get a good homemade burgers at the food is so delicious the service that the young girls do is excellent service and the wait on the food is pretty good I just wish they are open on the weekends and Mondays. I give this place a 10star.!!!
Atmosphere: 5
Food: 5
Service: 5
Good food and great sweets. I dodnt know they had food o ly thought they had sweets. Definitely recommend eating there and then get u some dessert.
Atmosphere: 5
Food: 5
Service: 5
I hate writing this review, but I feel overlooking things leads to a lower standard customers will continue to be expected to accept. We really looked forward to visiting K&E whenever we were in Wise. We even made it a point to take my auntie when she was visiting from Texas a couple of years ago. There was a bit of a gap between our last visits. We were quite surprised by our last stop in.
First, we noticed the tables and floors were filthy. I had to wipe our table up myself with a handi-wipe as food from the previous customers littered the table top and many of the other tables were just as dirty. We noticed our feet were even sticking to the floor. This had never been the case before.
When I received my food it was the direct opposite of what I had ordered which was a grilled chicken salad with everything, no onions. I received lettuce, chicken, and nothing else, but the onions I explicitly said I didn't want. No other vegetables at all.
My husband ordered a taco salad and received one tiny cup of sour cream for his mostly large bed of lettuce-taco salad. I watched him eat the dry lettuce unhappily and urged him to please go ask for a bit more sour cream. One should not simply accept what you are miserable with when you work hard to pay that bill. Yet, he simply accepted the slight and chewed on.
Also, we both noticed immediately that our salads was unmistakably made with pre-bagged lettuce, verses fresh. To note, a year prior I had ordered that same chicken salad and remarked how fresh and delicious it was. I absolutely loved their honey mustard dressing. Now, perhaps they've always used pre-bagged lettuce, however, this time it was impossible not to notice the taste.
When I approached them about my order, they apologized saying they were training new workers. That's fully understandable. Mistakes do happen. They took my plate and rectified it with the addition of some vegetables and the onions were removed. We both ate our food, albeit not impressed with the prebagged lettuce taste and my husband's dry taco salad.
We left to go shop and I immediately began to feel really sick. My stomach remained terribly nauseated throughout that evening, all that night, and into the next morning. We both agreed we won't be returning unless changes are made. Again, we can absolutely understand a wrong order due to training workers (it's always young kids working). However, not cleaning tables in a timely manner and being presented with filthy tables, floors, and restroom is just not okay. Nor is getting sick directly after eating there!
So disappointing, when our general area is lacking in great food options as it is. After several months of not visiting a place you can really notice if food, cleanliness, and service has gotten slack. Unfortunately, that was our experience in this case. They tend to be a little pricey compared to other options in this same casual food class. We were always willing to pay a little more for the quality and atmosphere. Even the upbeat be-bop music and 50's genre loses its lustre when things aren't clean or quality anymore.
They display awards they've received for great food and service. I know these were well-deserved and I am aware these are good Christian folks, so I do hope they realize noticeable changes have taken place and will rectify them. We would love to return to the place we adored. Desserts are still excellent. Therefore I'm rating 3-stars overall despite the 2-star experience that landed me sick. In Christian love, get back to your humble beginnings and original standards.
Atmosphere: 2
Food: 2
Service: 2
Every time I've ordered EVERY TIME they mess up my order I always order fries with NO salt and everytime they put salt on my fries People need to pay attention just ordered again and told them twice no SALT. In one ear out the other covered in seasoning salt
Food: 5
Service: 1
Awesome food and even better people!!!!
The amazing food, deserts & shakes are served up with true southern hospitality! There isn't enough nice words in the dictionary that I could use to describe this restaurant, the service and the food....I highly recommend you going to visit the super nice employees & enjoy some delicious mouthwatering food & deserts! Thank y'all for the wonderful service, food, shakes & deserts!!!!
They’ll probably have this review taken down, but this establishment does not like gay people, and when confronted with that they doubled down and just blocked everyone that called them out. Do not recommend.
Decent food mostly a hamburger joint,ice cream and , few baked treats,
They also fry with beef tallow which makes it better for your health
Amazing burgers, even better shakes, and just the nicest staff!
Good food for the price
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We come here for the desserts. Have never tried any of the food items, but the desserts are amazing. I have tried a lot of different things, and all are great. The hot fudge cake is the best of the best. I also love their milkshakes, and they have a lot of flavors to choose from. I highly recommend 👌
Atmosphere: 5
Food: 5
Service: 5
Best desert in the co
Atmosphere: 5
Food: 5
Service: 5
Best hotdogs
Atmosphere: 5
Food: 5
Service: 5
The banana split is off the chain
Atmosphere: 5
Food: 5
Service: 5
I had the wedding cake with Raz. Best cupcakes I’ve ever had. Will be back because I need two more. Didn’t think to take photo it was sooo delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wedding Cake
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