Not one to generally complain as I loved KFC, past tense. So the last time I ate here I ordered a 2 piece and the chicken literally had zero flavor. Figured it was a fluke but then today a few months later I decided to stop by to get the usual, a 2 piece original chicken with mashed potatoes and gravy. When I finally got my meal I was ready to chow down but then when I went to get a sniff of the gravy the potatoes had this god aweful smell. I did a double take, again that same smell and I couldn't tell if maybe they burned them or maybe the potatoes were spoiled but they literally smelt like being on a cow farm, best way I could describe it. Just that farm smell you know. I wasn't even able to finish my meal I threw most it away, didn't complain just walked out. That's 2 for 2 in disappointment on the food quality at this store things here have definitely took a turn for the worst and I won't be back.
Atmosphere: 3
Food: 2
Service: 2
Justin Terry
Love this place for their chicken and their mash potatoes and gravy i could eat those all day long 😋
Atmosphere: 5
Food: 5
Service: 5
Robert Allen
Not bad drive thru. Pretty quick and friendly.
Atmosphere: 5
Food: 5
Service: 5
Mark
If you go through the drive through make sure to go through your bag at the window because 9/10 times they’ll screw up your order here
Atmosphere: 3
Food: 3
Service: 1
Delana Guerard
Ordered at the drive thru and had to repeat my order at the window. Waited well over 15 minutes for my food. When I got home it was someone else's order. Called them up and they are making it right for me on a future visit but we were totally disappointed. I would have gone back but it's a 25 minute drive. Lesson learned to always double check the order. The food we got was ok.
Food: 4
Service: 1
Robbie Greer
It took a hour to place order on app then got home to feed my kids it was cold and there was maggots in the chicken im coming to see yall in the morning i jave pics and videos of it
Atmosphere: 1
Food: 1
Service: 1
wandaa moore
I absolutely love stopping here when we are in town (from SC). The employees are so nice, and the bathrooms are literally the cleanest I've seen! Oh, and the food is always hot, fresh, and tasty!
Atmosphere: 5
Food: 5
Service: 5
Tiffany Van Lengen
$1 a biscuit!!! Wow. Not worth it.
Atmosphere: 2
Food: 3
Service: 3
Tessa
Y'all REALLY don't want my honest review of this KFC.
Short version:If something you have on your menu is unavailable then say so when I order that its unavailable.
Do not let me wait 20min in a line, then pay for my meal to then turn around 2min later and tell me it's going to be another 20min to make something.
It's very simple. I hope today's issues were just poor planning or kitchen staff error. Will try again another day, but as of March 30th 2025 very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Anastasia Davis
Very poor management and don't go to KFC because the manager's the store manager and the assistant manager are so rude and disrespectful also very poor customer service as well I will never come to KFC again, The food was terrible and never on time, Plus the bathrooms were nasty because me and my friends came for a visit and my friends said nobody cleans the bathrooms and they almost got sick and threw up
I would definitely NEVER recommend them they have VERY RUDE management…
Kelli Michelle Adams
I would definitely NEVER recommend them they have VERY RUDE management…
Cadence
Has to be the slowest drive thru in wise county. Maybe 2 cars in the parking lot and they are so backed up that they cannot give us our mobile orders. Workers are not friendly whatsoever. This restaurant is a disgrace to Colonel Sanders legacy and his secret spices.
Atmosphere: 1
Food: 3
Service: 1
Krystal Hamilton
Well I came by the drive-thru at 9:50 to try to get my daughter some dinner as I picked her up from work and even though the sign says you're open till 10:00 The lady at the window told me they were closed and turned out all the lights so I don't give this a good review
Atmosphere: 1
Food: 3
Service: 1
Melissa
The past few times I have gotten food from here it has been horrible. Chicken was so dry it was almost like jerky. Mashed potatoes were clumpy and not mixed all the way and Mac and cheese was scorched and dry as well. They did replace one meal but it happened again. Edit to add- I now call in to order before I go and ask for the chicken to be cooked fresh. I hope they can get more help so they can keep fresher food. It's sad that no one wants to work now days
Not one to generally complain as I loved KFC, past tense. So the last time I ate here I ordered a 2 piece and the chicken literally had zero flavor. Figured it was a fluke but then today a few months later I decided to stop by to get the usual, a 2 piece original chicken with mashed potatoes and gravy. When I finally got my meal I was ready to chow down but then when I went to get a sniff of the gravy the potatoes had this god aweful smell. I did a double take, again that same smell and I couldn't tell if maybe they burned them or maybe the potatoes were spoiled but they literally smelt like being on a cow farm, best way I could describe it. Just that farm smell you know. I wasn't even able to finish my meal I threw most it away, didn't complain just walked out. That's 2 for 2 in disappointment on the food quality at this store things here have definitely took a turn for the worst and I won't be back.
Atmosphere: 3
Food: 2
Service: 2
Love this place for their chicken and their mash potatoes and gravy i could eat those all day long 😋
Atmosphere: 5
Food: 5
Service: 5
Not bad drive thru. Pretty quick and friendly.
Atmosphere: 5
Food: 5
Service: 5
If you go through the drive through make sure to go through your bag at the window because 9/10 times they’ll screw up your order here
Atmosphere: 3
Food: 3
Service: 1
Ordered at the drive thru and had to repeat my order at the window. Waited well over 15 minutes for my food. When I got home it was someone else's order. Called them up and they are making it right for me on a future visit but we were totally disappointed. I would have gone back but it's a 25 minute drive. Lesson learned to always double check the order. The food we got was ok.
Food: 4
Service: 1
It took a hour to place order on app then got home to feed my kids it was cold and there was maggots in the chicken im coming to see yall in the morning i jave pics and videos of it
Atmosphere: 1
Food: 1
Service: 1
I absolutely love stopping here when we are in town (from SC). The employees are so nice, and the bathrooms are literally the cleanest I've seen! Oh, and the food is always hot, fresh, and tasty!
Atmosphere: 5
Food: 5
Service: 5
$1 a biscuit!!! Wow. Not worth it.
Atmosphere: 2
Food: 3
Service: 3
Y'all REALLY don't want my honest review of this KFC.
Short version:If something you have on your menu is unavailable then say so when I order that its unavailable.
Do not let me wait 20min in a line, then pay for my meal to then turn around 2min later and tell me it's going to be another 20min to make something.
It's very simple. I hope today's issues were just poor planning or kitchen staff error.
Will try again another day, but as of March 30th 2025 very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Very poor management and don't go to KFC because the manager's the store manager and the assistant manager are so rude and disrespectful also very poor customer service as well I will never come to KFC again, The food was terrible and never on time, Plus the bathrooms were nasty because me and my friends came for a visit and my friends said nobody cleans the bathrooms and they almost got sick and threw up
Restaurantji Recommends
I would definitely NEVER recommend them they have VERY RUDE management…
I would definitely NEVER recommend them they have VERY RUDE management…
Has to be the slowest drive thru in wise county. Maybe 2 cars in the parking lot and they are so backed up that they cannot give us our mobile orders. Workers are not friendly whatsoever. This restaurant is a disgrace to Colonel Sanders legacy and his secret spices.
Atmosphere: 1
Food: 3
Service: 1
Well I came by the drive-thru at 9:50 to try to get my daughter some dinner as I picked her up from work and even though the sign says you're open till 10:00 The lady at the window told me they were closed and turned out all the lights so I don't give this a good review
Atmosphere: 1
Food: 3
Service: 1
The past few times I have gotten food from here it has been horrible. Chicken was so dry it was almost like jerky. Mashed potatoes were clumpy and not mixed all the way and Mac and cheese was scorched and dry as well. They did replace one meal but it happened again. Edit to add- I now call in to order before I go and ask for the chicken to be cooked fresh. I hope they can get more help so they can keep fresher food. It's sad that no one wants to work now days
Atmosphere: 4
Food: 4
Service: 4
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